Swansea Phone Directory

The Swansea phone directory lists contact details for every village department and public office in this St. Clair County community. Swansea has a population of about 14,710 and sits just east of the St. Louis metro area along Interstate 64. Village Hall is at 1444 Boul Avenue, Swansea, IL 62226, and the main phone number is 618-234-0044. Staff can route your call to any department from that line. This page pulls together the phone numbers, addresses, and office details you need to reach Swansea village staff. Use the search tool below or browse through the sections to find what you need.

Swansea Village Hall Phone Numbers

Village Hall is at 1444 Boul Avenue, Swansea, IL 62226. The main phone number is 618-234-0044. Office hours run Monday through Friday from 8:00 AM to 4:30 PM. Walk-ins are welcome during those hours for most services. If you just need a quick answer, calling first is often the better move since it saves you a trip.

The Village of Swansea website is the main hub for department contacts, meeting agendas, and public notices. You can find links to every department page and staff directory from there.

The state government website is another resource when your question goes beyond village-level offices.

Swansea runs under a village board form of government with a president and board of trustees. The Village Administrator handles day-to-day operations and coordinates between departments. For general questions about village services, the front desk at 618-234-0044 can point you to the right person. The administration office also handles things like business licensing and general village inquiries that do not fall neatly into one specific department.

The village has several departments you can reach through the main line. These include Administration, Finance, Building and Zoning, Public Works, Public Utilities, Parks and Recreation, Fire, and Police. Each department has its own staff, but calls go through the same main number at Village Hall.

Police and Safety Numbers for Swansea

The Swansea Police Department non-emergency number is 618-233-8114. The department is at 1400 North Illinois Street, Swansea, IL 62226. For emergencies, always call 911. The non-emergency line is the right call for reports, questions, noise complaints, and anything that does not need an immediate response.

The Swansea Police Department website has information about community programs, crime prevention tips, and how to reach specific officers. You can also find links to file reports or submit tips online. The department serves the full village and handles everything from traffic enforcement to investigations.

Swansea sits along a busy corridor near Interstate 64, so the police department deals with a lot of traffic-related calls on top of routine patrol work. If you need to file a police report or ask about an incident, the non-emergency line at 618-233-8114 is the number to use. Dispatch is available around the clock, even when the administrative office is closed. So you can always reach someone if you need help after hours.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police department phone directories, staff lists, incident reports, and other public records. Swansea must respond to FOIA requests within five business days. Be specific in your request so staff can locate the records quickly.

Public Works and Utilities

The Swansea Public Works Department handles streets, snow removal, storm water, and general infrastructure. You can reach Public Works through the main Village Hall number at 618-234-0044. If you have a pothole to report, a street sign down, or a drainage issue, Public Works is the department to call.

For water service, Swansea residents are served by Illinois American Water. Their customer service number is 800-422-2782. The village does not run its own water utility, so billing and service questions go to Illinois American Water instead of Village Hall.

Sewer billing is handled by the village. The Swansea Sewer Billing Department manages sewer charges, and you can call the main Village Hall number for questions about your sewer bill. Online payment options are also available through the village website. The sewer billing page has links to make payments, set up accounts, and view rate information.

The Building and Zoning Department handles permits, inspections, and code enforcement. If you are planning a construction project, adding a fence, or doing any work that might need a permit, call Village Hall at 618-234-0044 and ask for Building and Zoning. They can tell you what permits you need and walk you through the steps.

FOIA and Public Records in Swansea

The Freedom of Information Act (5 ILCS 140) gives everyone the right to request public records from Swansea village government. Phone directories, staff contact lists, department budgets, meeting minutes, and contracts are all fair game. The village must respond within five business days of getting your request.

You can submit a FOIA request by mail to Village Hall at 1444 Boul Avenue, Swansea, IL 62226. Email also works. Be clear about what records you are asking for. The more detail you give, the faster staff can pull what you need. Vague requests tend to take longer because the village has to figure out what you actually want.

The state FOIA page explains the full process and your rights when requesting records from any Illinois public body.

The first 50 pages of black and white copies are free under state law. Electronic records are usually free too. If the village denies your request, they have to explain why and cite the specific exemption. You can appeal any denial to the Illinois Attorney General's Public Access Counselor at no cost. That office reviews denials and can order the release of records if the denial was not justified.

Swansea Phone Directory and Local Records

Under the Illinois Local Records Act (50 ILCS 205), Swansea must keep and preserve all public records. That includes phone directories, staff lists, meeting records, contracts, and department contact sheets. The Village Clerk handles official record-keeping and can help you track down documents that are not posted online.

The Swansea staff directory is available online and lists names, titles, and contact information for village employees. This is the quickest way to find a specific person in Swansea village government without having to call and ask. The directory is searchable and updated as staffing changes occur.

Swansea is in St. Clair County, which means some records sit at the county level. Property tax records, court filings, and vital records all go through St. Clair County offices. If you call Village Hall for something that turns out to be a county matter, staff can usually give you the right county phone number. The county courthouse is in nearby Belleville, which is the St. Clair County seat.

How to Use This Phone Directory

Start with the main line at 618-234-0044 if you do not know which department handles your issue. The front desk can route you to the right person. For police matters, use the non-emergency line at 618-233-8114. For water service questions, call Illinois American Water at 800-422-2782 since the village does not handle water billing.

Here are some tips for reaching Swansea village offices:

• Call the main line at 618-234-0044 as your starting point for any village question
• Use the online staff directory to find direct numbers and email addresses
• Have your address or account number ready before you call about utility billing
• For sewer billing questions, check the village website for online payment options first
• Call early in the morning when phone lines tend to be less busy

Most village offices are open Monday through Friday, 8:00 AM to 4:30 PM. If you call after hours and reach voicemail, leave your name and number. Staff will return your call the next business day. Email is also a solid option for non-urgent questions, and replies usually come within a day or two.

Nearby Cities Phone Directory

Swansea sits in the Metro East area near several other communities with phone directory pages on this site. Belleville is the St. Clair County seat and borders Swansea to the south. Fairview Heights, O'Fallon, and Cahokia Heights are all close by as well. Use the links below to find phone numbers and contacts for nearby city and village offices.

St. Clair County Phone Directory

Swansea is in St. Clair County. County offices handle property records, court filings, vital records, and other services that go beyond what village government covers. The county courthouse is in Belleville, just a few minutes south of Swansea. Property taxes, court cases, marriage licenses, and birth and death records all go through St. Clair County offices. Use the St. Clair County phone directory page for county-level contact information.