Cahokia Heights Phone Directory

The Cahokia Heights phone directory covers all city departments and public offices in this St. Clair County community. Cahokia Heights has a population of about 17,106 and was formed in 2021 from the merger of Cahokia, Alorton, and Centreville. City Hall sits at 103 Main Street in Cahokia, IL 62206. The main phone number is 618-332-4258. From that line, the front desk can point you to any office you need. This page pulls together the phone numbers, office addresses, and public resources you need to reach Cahokia Heights city staff. Use the search tool or scroll through the sections below.

Cahokia Heights City Hall Phone Numbers

City Hall is at 103 Main Street, Cahokia, IL 62206. Call 618-332-4258 to reach the main desk. Staff can transfer you to any department from there. Office hours run Monday through Friday during normal business hours. If you need to visit in person, it helps to call first and check that the office you need is open.

The City of Cahokia Heights website is the main hub for city services, meeting agendas, and department contact pages. You can also find forms, ordinances, and news updates on the site.

Cahokia Heights is a newer city. It came together in 2021 when Cahokia, Alorton, and Centreville voted to merge. That means some departments are still listed under older names in certain records. If you can't find what you need under "Cahokia Heights," try searching for the old village names. The city is still working through the process of updating all its systems and records to reflect the new name.

The main number at 618-332-4258 is the fastest route to any city office. Even if you end up on hold for a bit, the front desk staff know where to send your call.

Water and Sewer Department Contacts

The Water and Sewer Department is one of the most-called offices in Cahokia Heights. Billing questions, service issues, and new hookups all go through this department. The main customer service number is 618-332-1222. You can also email the department at info@cahokiaillinois.org.

The utility office is at 2525 Mousette Lane, Cahokia, IL 62206. That is a different building from City Hall, so if you plan to go in person, make sure you head to the right spot. The utility phone line at 618-332-6620 handles service requests and account changes.

After-hours sewer emergencies should go through the non-emergency police line at 618-332-4277. An officer can dispatch the right crew to handle the problem. Do not call 911 for a sewer backup unless there is a safety threat involved.

Cahokia Heights has dealt with well-known sewer and water infrastructure issues. The U.S. Environmental Protection Agency and the Illinois EPA have both been involved in working on solutions. If you have questions about water quality or sewer projects, the city utility office can give you the latest updates on repairs and improvements.

Police and Safety Numbers

The Cahokia Heights Police Department handles calls within the city limits. The non-emergency number is 618-337-9505. Use that line for reports, questions, and anything that does not need an emergency response. For emergencies, call 911.

The police department operates out of 5800 Bond Avenue in Centreville, IL 62207. That address can be confusing because the city merged from three old villages. If you are looking for the station on a map, search for the Bond Avenue address and you will find it. The department runs a 24-hour dispatch, so someone is always available to take your call at the non-emergency line.

You can also reach the police for after-hours utility issues. The number 618-332-4277 connects to the police non-emergency line as well, though 618-337-9505 is the main one listed on city sources. If one number is busy, try the other.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police department phone directories, staff lists, and other public records. The city must respond within five business days. If you are not sure who to send a FOIA request to, call City Hall and ask for the FOIA officer.

FOIA and Public Records in Cahokia Heights

Every public body in Illinois must follow the Freedom of Information Act (5 ILCS 140). That includes Cahokia Heights city government. Phone directories, staff contact lists, department budgets, and meeting minutes are all fair game for a FOIA request. The city has five business days to respond after getting your request.

To file a FOIA request, you can send it by mail to City Hall at 103 Main Street, Cahokia, IL 62206. You can also try email or walk it in during office hours. Be specific about what you want. The clearer your request, the faster the city can find the records. If they deny it, they must tell you why and cite the legal reason.

The state FOIA page explains your rights and the process for requesting public records from any Illinois government body.

The first 50 pages of black and white copies are free under state law. After that, the city can charge a small per-page fee. Electronic records are often free or low cost. If you just need a phone list or staff directory, it should not cost anything.

Cahokia Heights Phone Directory and Local Records

Under the Illinois Local Records Act (50 ILCS 205), Cahokia Heights must keep and preserve all public records. That covers phone directories, staff lists, department contact sheets, and meeting records. The city archives this material and makes it available on request through the FOIA process.

Because Cahokia Heights formed from a merger, some older records may still be filed under Cahokia, Alorton, or Centreville. If you are looking for a record from before 2021, mention the old village name in your request. The city clerk can help you track down older documents that may be stored under the previous names.

The Illinois state government website is a good backup when your search goes beyond what the city handles. State agencies keep their own phone directories and contact pages that can help with questions the city cannot answer.

For anything you cannot find on the Cahokia Heights website, try the Illinois FOIA contacts page to find the right officer at the city or county level.

How to Use This Phone Directory

Start with the main number. Call 618-332-4258 and the front desk can route you to any department. That is the fastest way to reach any Cahokia Heights city office. For water and sewer issues, use 618-332-1222 to go straight to the utility department without going through the main desk.

Here are some tips for getting through:

• Call early in the day when lines are less busy
• Have your account number ready for utility calls
• Try the police non-emergency line at 618-337-9505 for after-hours issues
• Use FOIA for records the city does not post online
• Check the city website first for forms and basic info

Most city offices keep standard weekday hours. If you call and get voicemail, leave a message with your name and number. Staff will usually call back the next business day. Email is also an option for non-urgent questions, though response times can vary.

Keep in mind that Cahokia Heights is still growing into its new structure after the 2021 merger. Some services may take a bit longer than they would in a city that has been around for decades. Be patient with staff, and if you get bounced between departments, ask for a direct number so you can call back without going through the main line again.

Nearby Cities Phone Directory

Belleville is the county seat of St. Clair County and is one of the closest cities to Cahokia Heights with a phone directory page. East St. Louis is another nearby community, though it does not have a separate page on this site at this time. If you need to reach city offices in Belleville, the link below takes you to their full phone directory.

St. Clair County Phone Directory

Cahokia Heights is in St. Clair County. County offices handle property records, court filings, vital records, and other services that go beyond what city government covers. The county courthouse is in Belleville, which is about a 15-minute drive from Cahokia Heights depending on where you are starting from. Property taxes, court cases, and marriage licenses all go through the county. City services like water, code enforcement, and local police stay with Cahokia Heights. Use the St. Clair County phone directory page if you need county-level contacts.