Search Belleville Phone Directory

The Belleville phone directory lists contact details for every city department and public office in this southern Illinois city. Belleville has a population of about 41,370 and serves as the county seat of St. Clair County. City Hall sits at 101 S Illinois Street, and the main phone number is 618-233-6810. From that line, you can reach any office in city government. This page brings together the phone numbers, addresses, and resources you need to connect with Belleville city staff. Use the search tool below or scroll through the sections to find the contact you are looking for.

Belleville City Hall Phone Numbers

Belleville City Hall is at 101 S Illinois Street, Belleville, IL 62220. The main phone number is 618-233-6810. Call this number and the front desk can transfer you to any department. Hours follow a standard Monday through Friday schedule. Walk-ins are welcome for most services, but calling first can save you a trip if you just need a quick answer or a form.

The City of Belleville website is the main hub for all department contacts and city services.

From the homepage you can reach every department page and find specific phone numbers for offices throughout the city.

The City Clerk is Shelly Schaefer. Her direct number is 618-233-6518 ext. 1227. You can also email her at sschaefer@belleville.net. The Assistant City Clerk, Niccy Cook, can be reached at 618-233-6518 ext. 1210. The clerk's office handles a wide range of public-facing tasks including records requests, licensing, and general inquiries about city operations. If you are not sure which department to call, the clerk's office is often the best starting point because they know where everything goes.

Note: Belleville is the county seat of St. Clair County, so both city and county offices are located in or near downtown Belleville.

Belleville Staff Directory

The city maintains an online staff directory that lists names, titles, phone numbers, and email addresses for employees across every department. This is the fastest way to find a specific person in Belleville city government.

The Belleville staff directory is searchable and updated regularly.

You can search by name or browse by department to find the right contact for your needs.

Some of the numbers you will find in the directory include lines for public works, building and zoning, finance, and the mayor's office. Each department has at least one direct line, and most have email addresses listed as well. The directory also shows which building each office is in, which helps if you plan to visit in person. Not every employee is listed individually, but department main lines are always included so you can call and ask for the person by name.

Police and Safety Numbers for Belleville

The Belleville Police Department non-emergency number is 618-234-1212. Use this line for reports, questions, and anything that does not need an immediate emergency response. For emergencies, always call 911. The police department is a separate building from City Hall, so if you need to go in person, check the address on the city website before heading out.

Belleville is in St. Clair County, so some law enforcement matters fall under county jurisdiction. The St. Clair County Sheriff handles calls outside city limits. Inside Belleville, though, the city police department takes all calls. Parking issues, accident reports, and noise complaints all go through the non-emergency line at 618-234-1212. The department also has community programs and outreach efforts that you can ask about when you call.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories and staff lists from the police department. Belleville processes FOIA requests through the City Clerk's office. Most requests get a response within five business days. If you need a specific document, be as clear as possible in your request so the clerk can find it quickly.

Belleville FOIA and Public Records

Belleville has an online FOIA portal that makes it easy to submit and track public records requests.

The Belleville FOIA portal lets you file requests, check status, and download records all in one place.

Using the online portal creates a written record of your request and gives you a tracking number for follow-up.

The Freedom of Information Act (5 ILCS 140) gives everyone the right to request public records in Illinois. Phone directories, employee contact lists, department budgets, and meeting minutes are all available through FOIA. The city must respond within five business days. The first 50 pages of black and white copies are free under state law. If the city denies your request, they must explain the reason and cite the specific legal exemption.

You can also file FOIA requests by email, mail, or in person at the City Clerk's office. The online portal is the most convenient option, but all methods work. If you prefer to call first and ask what records are available, the City Clerk at 618-233-6518 ext. 1227 can guide you through the process.

Note: The online FOIA portal at Belleville tracks your request from start to finish, which is easier than following up by phone or email.

Belleville Phone Directory and Local Records

Under the Illinois Local Records Act (50 ILCS 205), Belleville must keep and preserve all public records. That includes phone directories, staff contact sheets, and department listings. The city archives these records and makes them available on request. If you need an older directory or a past staff list, the City Clerk can help you locate it.

The Illinois state government website is another good resource when you need contacts beyond the city level.

State-level agencies have their own phone directories and contact pages that can help when your question goes beyond what Belleville city government handles.

The City Clerk's office at 618-233-6518 ext. 1227 is the go-to for any type of public record in Belleville. Whether you need a current department phone list or an archived document from a few years ago, the clerk's office is the right place to start. They can also point you to the county or state if your request involves records that Belleville does not hold.

How to Use This Phone Directory

Start with the main line. If you do not know which department handles your issue, call 618-233-6810 and the front desk can route you. That is the easiest way to reach any Belleville city office. If you already know the department, use the direct number from the staff directory on the city website.

Here are some tips for reaching Belleville city offices:

• Call the main line at 618-233-6810 if you are not sure which department to reach
• Use the online staff directory to find direct numbers and emails
• Have your address or account number ready before you call
• Try the FOIA portal for records requests instead of calling
• Call early in the day when phone lines tend to be less busy

The Illinois FOIA contacts page lists FOIA officers for cities across the state, including Belleville.

That page can help you find the right person if the city website does not have the FOIA officer info you need.

Most Belleville city offices are open Monday through Friday. If you call after hours and get voicemail, leave your name and number and staff will return your call the next business day. Email is also a good option for non-urgent questions. The staff directory lists email addresses for most city employees, and replies usually come within a day or two.

Nearby Cities Phone Directory

O'Fallon is one of the nearest cities to Belleville with its own phone directory page. If you need to reach city offices in a neighboring community, the link below takes you to a page with department contacts and office details for that city.

St. Clair County Phone Directory

Belleville is in St. Clair County and serves as the county seat. County-level offices handle property records, court filings, vital records, and other services that go beyond city government. Because both city and county offices are in Belleville, residents sometimes get confused about which office to call. As a general rule, city services like water, streets, and code enforcement go through the city. Property taxes, court cases, and vital records go through the county. Use the St. Clair County phone directory page for the right county-level contact information.