McHenry City Phone Directory

The McHenry phone directory covers all city government offices and departments in this McHenry County community. With a population of about 28,074, the city runs its main operations out of City Hall on South Green Street. Every department has its own phone line, and the front desk can connect you to the right person if you are not sure who to call. This page lists the key numbers, addresses, and hours you need to reach any McHenry city office. Use the search tool below or browse through each section to find what you are looking for.

McHenry City Hall Contact Info

McHenry City Hall is at 333 South Green Street, McHenry, IL 60050. The main phone number is 815-363-2100. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This building is where most city departments are based, and the front desk staff can route you to any office. If you are not sure which department handles your question, call the main line and they will point you in the right direction.

The City of McHenry website has a full staff directory with direct phone numbers and email addresses for department heads and key staff members.

The state also keeps contact information for local offices across Illinois, which can help if you need to reach a state agency that works with the city.

Walk-ins are welcome during business hours. City Hall has a front lobby where you can ask for help, pick up forms, or drop off paperwork. Phone calls are usually the fastest way to get a quick answer. If you reach voicemail, leave a message and staff will get back to you the next business day. The building closes on all state and federal holidays.

Parking is free in the lot next to City Hall. The building is accessible for visitors with disabilities.

McHenry Department Phone Numbers

Each city department runs its own phone line out of City Hall. Some calls go through the main number, but most departments also have a direct dial line. Here are the key numbers for McHenry city offices:

• City Hall main line: 815-363-2100
• Police non-emergency: 815-363-2200
• Public Works: 815-363-2186
• Community Development: 815-363-2170
• City Clerk: 815-363-2100 (ask for clerk)

The police non-emergency number runs 24 hours a day through dispatch. For a true emergency, always call 911. The non-emergency line handles things like report requests, case status checks, and general police questions. The Public Works line is best for things like street repairs, water issues, and snow removal. Community Development covers building permits, zoning, and code enforcement.

For anything that does not fit neatly into one department, the main City Hall line is your best bet. Staff at the front desk field all kinds of questions and know which office can help. The McHenry staff directory page also lets you search for a specific person or department online.

McHenry Police Department

The McHenry Police Department handles non-emergency calls at 815-363-2200. For emergencies, dial 911. The non-emergency line connects to dispatch, and they can transfer you to an officer or the records division. The department sits in the city and runs its own front desk during regular hours.

If you need to pick up a copy of a police report or file paperwork, you can visit in person. Phone is faster for quick questions, though. After-hours calls still go through dispatch, so you can reach someone at any time of day or night for non-emergency police matters. The department also handles requests for phone records and staff contact lists under Illinois open records law.

Under the Illinois Freedom of Information Act (5 ILCS 140), you have the right to request phone directories, staff lists, and other records from the McHenry Police Department. FOIA requests go through the City Clerk's office. The state requires a response within five business days, though complex requests may take a bit longer.

Public Records and FOIA Requests

McHenry is a public body under Illinois law. All city records, including phone directories and department contact lists, are open to the public. The City Clerk's office at City Hall handles FOIA requests. You can submit a request in person, by mail, or by calling 815-363-2100 and asking for the clerk.

The law that governs this is 5 ILCS 140, the Illinois Freedom of Information Act. Any person can ask for records from a public body, and the city must respond within five business days. Phone lists, email directories, meeting minutes, and most other city documents are all available through FOIA. There is no requirement that you explain why you want the records.

The Illinois Local Records Act (50 ILCS 205) also applies. It requires the city to keep and preserve public records for set periods of time. Old phone directories and past contact lists may still be on file at City Hall. If what you need is not posted online, a FOIA request is the way to get it. Most requests are free for the first 50 pages of black-and-white copies.

How to Use the McHenry Phone Directory

Start with the main number, 815-363-2100. Tell the person who picks up which department or office you need, and they will transfer your call. If you already know the direct number for a department, you can skip the front desk entirely. The police non-emergency line runs around the clock through dispatch, but all other departments stick to regular business hours.

McHenry is a mid-sized city, so departments tend to be responsive. You will usually get someone on the line within a few rings. If you hit voicemail, leave your name, phone number, and a brief note about what you need. Staff are generally good about returning calls the same day or the next morning.

The Illinois state FOIA contacts page can also be useful if you need to reach a state agency that serves the McHenry area.

That page lists FOIA officers for state agencies, which helps when your request involves both city and state records.

One thing worth knowing is that some city services in McHenry are actually handled at the county level. Property taxes, vital records, and court filings go through McHenry County offices in Woodstock. If the city tells you they cannot help with something, it might be a county matter. Check the McHenry County phone directory page in that case.

McHenry Phone Directory Records

The city keeps records of all department contacts and staff directories as part of its regular administrative files. These are public records under Illinois law. If you need a full list of phone numbers for a department or a copy of a past directory, you can get it through the City Clerk. The clerk's office is at City Hall, and you can call or walk in.

McHenry stores records according to the retention schedules set by the Local Records Act (50 ILCS 205). Phone directories and contact lists fall under general administrative records. Older directories may still be available if they have not passed their retention period. A FOIA request is the standard process for getting copies of any records not already posted on the city website.

Some records are also kept at the county level. McHenry County maintains its own set of records for county offices, which is separate from what the city holds. If you need county-level phone lists, you will want to go through the county clerk instead of the city.

Nearby Cities Phone Directories

McHenry sits in the northwest part of the Chicago metro area. Several nearby cities also have phone directory pages on this site. Crystal Lake is the closest qualifying city and shares McHenry County. Woodstock and Lake in the Hills are also nearby but do not have their own pages at this time.

McHenry County Phone Directory

McHenry is in McHenry County. County offices handle property records, vital records, court filings, and other services that are outside city government. The county seat is in Woodstock, where most county offices are located. If your question involves county government rather than city government, the McHenry County phone directory page will have the right contact information. Many McHenry residents need both city and county numbers depending on the issue.