Carpentersville Phone Directory

The Carpentersville phone directory lists contact numbers for every village department and office in this Kane County community. Carpentersville is home to more than 37,000 people, and the village runs its own hall, clerk's office, police force, and public works team. If you need to reach a village office by phone, this page has the key numbers and details you need. The main line for the Village of Carpentersville is 847-426-3439. Most calls start there, and village staff can point you to the right department from the switchboard.

Carpentersville Village Hall Phone Directory

Village Hall sits at 1200 L.W. Besinger Drive, Carpentersville, IL 60110. This is where most village business takes place. The main phone line is 847-426-3439. Call this number to reach the front desk, and staff can transfer you to the right department. Walk-ins are welcome during normal hours, but a quick call first can save you a trip if you just need a form or a piece of info.

The Village of Carpentersville website is the main online hub for all village services and department contacts.

From the homepage you can reach each department page and find direct phone numbers for any village office.

The Village Manager's office handles day-to-day operations for the village. Mark Rooney serves as Village Manager. His office works out of Village Hall on Besinger Drive. If you have a question that does not clearly fall under one department, the manager's office is a good place to start. They can route your call or get you to the person who can help. The front desk at 847-426-3439 connects you to the manager's office or any other department in the building.

Note: Village Hall hours may change on holidays, so call ahead if you plan to visit in person during a holiday week.

Village Clerk Phone Directory

The Village Clerk for Carpentersville is Caryn Minor. Her direct line is 224-293-1625. The clerk's office handles public records, village board meeting minutes, ordinances, and official documents. If you need a copy of any village record, this is the office to call. The clerk also serves as the FOIA officer for Carpentersville, so any Freedom of Information Act request goes through her.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories, staff contact lists, and other public documents from the village. The clerk's office must respond within five business days. Most requests are simple and get a fast turnaround. If you need a department phone list or a staff directory that is not posted on the website, a FOIA request to the clerk is the way to go.

The Carpentersville staff directory page lists current department contacts and phone numbers.

This directory page gives you direct lines for most departments so you can skip the main switchboard.

Carpentersville Police Phone Numbers

For non-emergency police calls in Carpentersville, dial 847-428-8784. This is the QuadCom dispatch line that serves Carpentersville and several nearby communities. Always call 911 for real emergencies. The non-emergency line handles noise complaints, parking problems, and other issues that need police but are not urgent. QuadCom dispatchers can send an officer or connect you to the right person at the department.

The Carpentersville Police Department also has a direct line at 847-551-3481. Use this number when you need to reach the department itself rather than dispatch. It works for follow-up questions on a case, records requests, or general department info. The police station is near Village Hall, so both offices are easy to find if you need to stop in.

Police records in Carpentersville are public under state law. You can request incident reports, arrest records, and other police documents through the village clerk or by contacting the department. Some records have a small copy fee. The 5 ILCS 140 governs what the department must release and what narrow exemptions apply, such as certain ongoing investigations or juvenile records.

Note: QuadCom dispatch at 847-428-8784 serves multiple communities, so tell them you are calling about a Carpentersville matter when you dial in.

Carpentersville Public Records Access

All village records in Carpentersville are subject to the Illinois Freedom of Information Act. That means phone directories, department budgets, meeting minutes, contracts, and staff lists are all available on request. The process is straightforward. Write a FOIA request, send it to the village clerk at 224-293-1625 or by email, and wait for the response. The village has five business days to reply under state law.

The Illinois Local Records Act (50 ILCS 205) also requires Carpentersville to preserve and maintain its public records. This law covers things like old staff directories, past phone lists, and archived meeting records. The village cannot destroy public records without following the state's retention schedule. If you need an older document, the clerk's office can help you track it down or tell you if it is still on file.

You do not need to give a reason for your FOIA request. The law gives everyone the right to ask for public records. Commercial use is allowed. The village may charge a small fee for copies, but the first 50 pages of black-and-white copies are free under state law. Electronic records sent by email typically have no charge at all.

Carpentersville Phone Directory and State Resources

Some phone lookups go beyond the village level. Illinois runs several statewide databases and contact portals that cover Carpentersville and every other community in the state. The state government website has its own directory that lists offices from the Governor down to small agencies.

The Illinois state government homepage is the starting point for any state-level phone search.

From the state site you can find contacts for every agency, board, and commission in Illinois.

The Illinois FOIA contacts page lists the FOIA officers for each state agency. If you need state-level records that touch on Carpentersville, like highway plans, state grant documents, or environmental reports, the FOIA contacts page tells you who to call. This page is separate from the village's own FOIA process, but both fall under the same state law.

Each agency's FOIA officer is listed with a phone number and email so you can reach them directly.

How to Use This Phone Directory

Start by figuring out which office handles your issue. Village services like streets, water, and code enforcement go through Village Hall at 847-426-3439. Police matters go through dispatch at 847-428-8784 or the department line at 847-551-3481. Records and public documents go through the clerk at 224-293-1625. If you are not sure, the main village line is always a safe first call.

Here are some tips for reaching the right person in Carpentersville:

• Call 847-426-3439 for the main Village Hall switchboard
• Use 224-293-1625 for records, FOIA, or clerk questions
• Dial 847-428-8784 for non-emergency police dispatch
• Have your address or account number ready before calling
• Check the village website first for forms you can print at home

Most village offices are open Monday through Friday during business hours. Hours can shift on holidays or during special events. If you call and get voicemail, leave a message with your name and number. Village staff are generally good about calling back within a day or two. For urgent matters outside business hours, the police non-emergency dispatch line is available around the clock.

Nearby Cities Phone Directory

Several cities near Carpentersville have their own phone directory pages with local department contacts and office details. If you live near the village border or need to reach a neighboring community's offices, use the links below. Each page lists phone numbers, addresses, and hours for that city's government.

Kane County Phone Directory

Carpentersville is in Kane County. County-level offices handle things like property tax records, vital records, and court filings. If your question involves county government rather than the village, use the Kane County phone directory page for the right contact info. Many Carpentersville residents need both village and county numbers depending on what they are looking for. The Kane County Clerk and the circuit court both have their own phone lines separate from the village.