Search Waukegan Phone Directory

The Waukegan phone directory covers all city government offices and departments in this Lake County city of roughly 89,000 people. Waukegan is the county seat of Lake County and home to a range of city services that residents and businesses rely on every day. This phone directory for Waukegan collects the key numbers, addresses, and office hours into one spot so you can reach the right department without getting bounced around. Use the search tool or scroll through the sections below to find the contact you need.

Waukegan City Hall Phone Directory

Waukegan City Hall sits at 100 N MLK Jr Avenue, Waukegan, IL 60085. The main phone number is 847-599-2500. This line connects you to the front desk, and the staff there can transfer you to any city department. Office hours run Monday through Friday, 8am to 5pm. Walk-ins are welcome during those hours, but calling first can save a trip if you just need a phone number or a quick answer.

The City of Waukegan website is the central hub for all city services and department contacts.

The city site gives you access to each department page where you can find phone numbers, staff names, and additional contact details for Waukegan offices.

The Mayor's office also picks up at 847-599-2500 through the main switchboard. The Deputy City Clerk, David A. Patterson, has a direct line at 847-599-2513. The clerk's office handles public records, meeting minutes, and official city documents. If you need to reach a specific person inside city hall, the switchboard operator can look them up and put you through right away.

Note: Waukegan City Hall closes on state holidays, so check the city website for a schedule before visiting in person.

Waukegan City Department Contacts

The city keeps an online staff directory that lists every department and employee with a Waukegan phone number. The Waukegan city directory page is one of the most useful tools in the Waukegan phone directory. You can search by name, title, or department. Each listing shows the phone number and email address for that person. This is a good way to get a direct line instead of going through the main switchboard.

The directory page shows all departments and lets you filter by office to narrow down the right contact fast.

The Waukegan government page breaks down the city's structure and lists the major departments. From there you can click into each department and find its own phone number, fax, and office location. Key departments in the Waukegan phone directory include public works, community development, finance, fire, police, and the city clerk. Each runs its own phone line and handles a specific set of city services.

The police department is one of the busiest offices in the city. The main police number is 847-599-2500, routed through the same city hall switchboard. For non-urgent matters, that line is the right call. For emergencies, always dial 911. The police handle noise complaints, accident reports, and general safety questions through the non-emergency line.

Waukegan Phone Directory and FOIA

You can request a copy of any Waukegan department phone list or staff directory through a FOIA request. The Illinois Freedom of Information Act is found at 5 ILCS 140. It covers all public bodies in the state, and that includes the City of Waukegan. Phone directories, contact sheets, and staff rosters all count as public records under this law. The city must respond within five business days of getting your request.

If the information you need is not posted on the city website, a FOIA request is the formal way to get it. You can submit one by mail, email, or in person at City Hall. Some requests are simple and get turned around in a day or two. Others that involve a lot of records may take the full five days. If the city needs more time, they will let you know in writing and give you a new deadline. The first 50 pages of any request are usually free under state guidelines.

Under the Illinois Local Records Act (50 ILCS 205), local governments like Waukegan must keep and preserve all public records. That includes phone directories, department contact lists, and archived staff rosters. Even if a phone directory from a prior year is no longer posted online, the city may still have it in their files, and you can request it through the FOIA process.

Note: The city clerk's office at 847-599-2513 can help you figure out how to submit a FOIA request if you have not done one before.

How to Search Waukegan Phone Directory

The quickest way to find a Waukegan phone number is to check the online directory first. Go to the city website, click on the directory page, and type in the name or department you need. If the person or office shows up, you get the direct line right there. No waiting on hold, no transfers. It takes less than a minute.

If the online directory does not have what you need, call the main number at 847-599-2500. The front desk staff can look up any city employee or department and either transfer you or give you the direct number. Here are a few more ways to work through the Waukegan phone directory:

• Check the government page for a breakdown of departments and their contacts
• Call the city clerk at 847-599-2513 for public records questions
• Email the city through the website contact form for non-urgent requests
• Visit City Hall at 100 N MLK Jr Avenue during business hours

Most Waukegan city offices are open Monday through Friday from 8am to 5pm. Some services may close for lunch or have reduced hours on certain days. The city website lists any schedule changes or closures. If you reach a voicemail, leave your name and number and the office will call you back, usually the same day.

Lake County Phone Directory

Waukegan is in Lake County, and it serves as the county seat. That means county government offices are also located in Waukegan, which can sometimes cause confusion between city and county contacts. The Lake County government handles property records, court filings, the sheriff's department, vital records, and elections. These are separate from city services. If your question involves a county matter, you need the Lake County phone directory, not the city one.

Because both the city and county offices sit in Waukegan, residents sometimes call the wrong office by mistake. A good way to tell the difference is by the type of service. Police, public works, parks, and city permits go through the City of Waukegan. Court cases, property taxes, and county health services go through Lake County. Knowing which phone directory to use will save you time and keep you from getting transferred between offices.

Nearby Cities Phone Directory

Several cities near Waukegan have their own phone directory pages with local government contacts and office information. If you live in the north suburban area or need to reach a neighboring city's offices, use the links below for direct access to their phone directories.