Manhattan Phone Directory
The Manhattan phone directory collects every village department number, office address, and set of hours into one place. Manhattan is in Will County with a population just over 11,000. It is a growing community south of Joliet along the I-57 corridor. Village Hall at 260 Market Place is the center of local government, and the main phone number is 815-418-2100. Staff at the front desk can transfer you to any department. This page gives you direct lines for the clerk, police, utilities, and more. Use the search tool below or scroll through each section to find the right contact for your question.
Manhattan Phone Directory Quick Facts
Manhattan Village Hall Phone Numbers
Manhattan Village Hall is at 260 Market Place, Manhattan, IL 60442. The main number is 815-418-2100. Hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. This is where most village services are handled, from permits to utility billing. The front desk can route you to any department, but calling the right direct line will get you there faster. Walk-ins are welcome during business hours for most matters, though calling ahead is a good idea if you need a specific form or document.
The Village of Manhattan website lists department contacts, meeting schedules, and village services all in one place.
The site is a solid first stop if you want to check on office hours or look up a department page before making a call.
Manhattan has seen steady growth in recent years. New residents often have questions about utility setup, building permits, and local services. The village website has a section aimed at new residents that covers the basics. For anything that is not on the site, the main phone line is the way to go. Village staff are used to fielding a wide range of questions and can point you to the right office quickly.
Manhattan Department Contacts
Manhattan runs its government through a handful of departments, each with its own staff and direct line. The utility billing office handles water and sewer accounts and can be reached at 815-418-2110. Police administration runs through 815-478-4408 during regular hours. The village also has an automated phone payment line at 815-418-7488 for utility bills. Each department handles its own calls, so knowing the right number saves you from sitting on hold while someone transfers you.
Key Manhattan phone numbers are listed here:
- Main Village Hall: 815-418-2100
- Utility Billing: 815-418-2110
- Police Administration: 815-478-4408
- Utility Payment Line (IVR): 815-418-7488
- Mayor's Office: mayor@villageofmanhattan.org
The utility billing office is one of the most called numbers in Manhattan. Water and sewer service questions, new account setup, and billing disputes all go through this office. If you need to pay a bill by phone, the IVR line at 815-418-7488 lets you do that without waiting for a live person. The Manhattan water and sewer page has more details on rates, service areas, and frequently asked billing questions.
Note: The utility payment IVR line at 815-418-7488 is available outside of regular business hours.
Police Phone Numbers in Manhattan
The Manhattan Police Department covers law enforcement for the village. For emergencies, dial 911. For non-emergency calls, the number is 815-478-4408. Use this line for noise complaints, property checks, or follow-up questions about a past report. Police administration hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., but the non-emergency line connects to dispatch at all hours.
The Manhattan Police Department page has information on services, programs, and how to reach specific staff within the department. Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police staff directories and contact lists. The department has five business days to respond to any FOIA request under state law.
Manhattan is in Will County, so some matters may need coordination with the Will County Sheriff's Office. If your call involves an area outside village limits, the police can direct you to the right agency. The sheriff handles unincorporated parts of Will County and runs the county jail. For anything within Manhattan village limits, the local police department is your first contact.
FOIA and Records in Manhattan
Manhattan keeps detailed records of department contacts, staff directories, and village business. If you need a full copy of any phone list or other village record, you can file a FOIA request. The Illinois Freedom of Information Act (5 ILCS 140) gives every person the right to request and inspect public records in the state. Phone directories, contact lists, and employee email addresses all fall under this law.
To file a request, contact Village Hall at 815-418-2100 or send your request in writing to 260 Market Place, Manhattan, IL 60442. Be specific about what you want. A clear, detailed request helps staff find the right records quickly. Vague requests can slow things down because the village may need to ask follow-up questions before they start searching.
The village has five business days to respond after they receive your request. Some exemptions apply under state law, mainly for certain law enforcement records, but most village contact information is available without restriction. If you run into trouble or are not sure how to word your request, the front desk staff can help you get started.
Manhattan Phone Directory and Local Records
Under the Illinois Local Records Act (50 ILCS 205), the village must keep and preserve all public records. Phone directories, staff rosters, and department contact sheets are all covered. The village archives these records and makes them available on request. Past phone directories and old staff lists can be pulled through the clerk's office or through a formal FOIA request.
Village Hall at 815-418-2100 is the best first call for any records question in Manhattan. Staff can either provide what you need directly or walk you through the formal request process. They handle a wide range of documents, from board meeting minutes to official village correspondence and utility billing records.
State agencies follow the same records rules as local governments, so understanding the process at one level helps when dealing with the other.
Note: You can request Manhattan records by phone, by mail, or in person at 260 Market Place.
How to Use This Phone Directory
Start by figuring out which department handles your issue. Most village services run through Village Hall at 815-418-2100. Utility billing has its own line at 815-418-2110. Court matters go through Will County. If you are not sure where to call, the main number is always a safe bet because the front desk can get you to the right place.
A few tips for reaching Manhattan offices:
- Call during business hours to reach most departments
- Have your address or account number ready before calling
- Use the IVR line at 815-418-7488 for after-hours utility payments
- Use the FOIA process for formal records requests
- Dial 911 for any emergency
Most Manhattan offices are open Monday through Friday, 8:30 a.m. to 4:30 p.m. The police dispatch line is staffed around the clock. If you need a number that is not on this page, try the village website or call the main line and ask by department name. Staff can usually connect you right away.
Nearby Cities Phone Directory
Manhattan is south of Joliet in Will County. Several nearby communities have their own phone directory pages on this site. These are the closest qualifying cities with full contact information available.
Will County Phone Directory
Manhattan is in Will County. County-level offices handle property tax bills, vital records, and court filings. If your question is about county government rather than village government, use the Will County phone directory page for the right contact. Will County is one of the fastest-growing counties in Illinois, and many Manhattan residents need both village and county numbers depending on what they are looking for. The county courthouse is in Joliet, which is a short drive from Manhattan.