Mokena Phone Directory

The Mokena phone directory covers all village departments and public contacts for this Will County community of about 20,021 residents. Village Hall on Carpenter Street is where most government business takes place, and the main switchboard can route you to any office. This page pulls together the phone numbers, addresses, and key contacts you need so you can reach the right person at the right department. Whether you need police, public works, or the village clerk, start here for the fastest way to get in touch.

Mokena Village Hall Contacts

Mokena Village Hall is at 11004 Carpenter Street, Mokena, IL 60448. The main phone number is 708-479-3900. Fax goes to 708-479-4844. Offices are open Monday through Friday from 8:30 am to 5:00 pm. Most village departments work out of this building or can be reached through the main line. If you call and are not sure which department you need, the front desk staff will point you in the right direction.

The Village of Mokena website is the main online source for department contacts, meeting agendas, and village services. You can find forms, news, and links to each department from the home page.

The Illinois state website also connects Mokena residents to state-level offices and services that work alongside village departments.

Village Clerk Melissa Martini handles public records requests, meeting minutes, and official village documents. She can be reached at 708-479-3900. The clerk's office is inside Village Hall and accepts walk-ins during regular hours. If you need a copy of a village ordinance or board meeting minutes, this is the office to call first.

Mokena Police and Fire Phone Numbers

The Mokena Police Department non-emergency number is 708-479-3912. Use this line for general police questions, non-urgent reports, and follow-up calls on open cases. The police station is at 10907 Front Street, Mokena, IL 60448. Always call 911 for emergencies. During business hours, administrative staff answer the phone directly. After hours, calls go through dispatch.

The Mokena Police Department page on the village website lists officers, programs, and contact details for specific units. You can also find information about the neighborhood watch program and community outreach events on that page.

Fire services in Mokena go through the Mokena Fire Protection District at 708-479-5371. The fire district is a separate entity from the village government. Business hours are Monday through Friday, 8:00 am to 4:00 pm. The Mokena Fire Protection District website has details on fire prevention, inspections, and community programs. For fire emergencies, always dial 911.

Note that the fire district covers a slightly different area than the village borders. Some parts of unincorporated Will County near Mokena also fall under the same fire district.

Public Works and Village Services

The Public Works Department handles streets, water, sewer, and general infrastructure for Mokena. Reach Public Works at 708-479-3900 through the main Village Hall number. If you see a pothole, a broken water main, or need to report a downed sign, this is the department to contact. Snow removal and street sweeping also fall under Public Works.

Water billing goes through the village as well. If you have a question about your water bill or need to set up service at a new address, call the main number and ask for the water billing section. The village sends bills on a regular cycle, and staff can walk you through online payment options or explain any charges that look off. You can also pay your water bill through the Mokena utility payment portal.

The Community and Economic Development department is also in Village Hall. This office handles building permits, zoning questions, and development projects. If you are planning a home renovation or need to check setback requirements, call 708-479-3900 and ask for building or development.

FOIA and Public Records in Mokena

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request public records from the Village of Mokena. Phone directories, staff contact lists, department budgets, contracts, and meeting minutes are all available through a FOIA request. The village FOIA officer is Carl Buck, who also serves as Village Attorney and Human Resources Director. Reach him at 708-479-3900 or fax your request to 708-479-4844.

The village must respond within five business days. The first 50 pages of black and white copies are generally free. Larger requests may come with a fee for copying and staff time. If part of your request is denied, the village must explain why in writing and tell you how to appeal. You can also submit requests through the Mokena FOIA page on the village website.

The Illinois Local Records Act (50 ILCS 205) requires Mokena to keep and preserve all public records. This includes old phone directories, past staff rosters, and archived department contact sheets. Even records that are no longer in daily use must be stored properly and made available when someone asks for them through a FOIA request.

The Illinois FOIA contacts page lists FOIA officers at the state level. Use it when your records request involves a state agency that operates in the Mokena area.

Mokena Village Department Phone List

All departments route through the main village number at 708-479-3900 unless they have a separate line. Here is a quick list of the most commonly called offices:

• Village Hall Main Line: 708-479-3900
• Village Clerk (Melissa Martini): 708-479-3900
• Police Non-Emergency: 708-479-3912
• Fire District: 708-479-5371
• Public Works / Water Billing: 708-479-3900
• Building Permits / Development: 708-479-3900

Most departments share the same Monday through Friday schedule as Village Hall. If you call after hours and get voicemail, leave your name, number, and a brief note about what you need. Staff usually return calls within one business day. For anything urgent involving water, sewer, or road hazards after hours, the village has on-call crews that can respond.

Mokena also has a staff directory page on the village website where you can look up individual employees by department. That page lists names and titles, which helps if you need to reach a specific person rather than a general department line.

Using the Mokena Phone Directory

The simplest way to reach any village office is to call 708-479-3900. Tell the front desk what you need and they will transfer you. If you already know the department, use the direct numbers on this page. The police non-emergency line at 708-479-3912 and the fire district at 708-479-5371 are the two numbers that bypass Village Hall entirely.

For in-person visits, Village Hall is at 11004 Carpenter Street. Parking is available at the building. Some services may be faster if you call ahead to confirm what documents you need to bring. The staff at Mokena Village Hall handle a steady flow of resident questions and are used to helping people who are not sure where to start.

County-level services are separate from the village. Property tax questions, court filings, and vital records go through Will County offices in Joliet, not through Mokena Village Hall. If your question involves county government, the Will County phone directory page has the right contacts.

Nearby Cities Phone Directory

Mokena sits near several other south suburban communities in the Will County area. If you live close to a border or need to reach a neighboring village or city, use the links below to find their phone directory pages.

Frankfort is another close neighbor, though its phone directory page is not yet available on this site. If you need to reach Frankfort village offices, check the village website directly or call their main number.

Will County Phone Directory

Mokena is in Will County. County-level offices handle property tax assessments, vital records, court filings, and the sheriff's department. The Will County government center is in Joliet, about 15 minutes from Mokena. If your question involves county government rather than village government, use the Will County phone directory page for the right contact. Many Mokena residents need both village and county numbers depending on what they are trying to do.