Glen Carbon Phone Directory

The Glen Carbon phone directory puts every village department phone number in one place for quick look up. Glen Carbon sits in Madison County with close to 14,000 residents and a village government that runs its own hall, police force, clerk's office, and public works department. The main village phone line is 618-288-1200. Use this page to find phone numbers for each Glen Carbon office, learn how to get public records through the village, and reach the right person for your question without getting bounced from line to line.

Glen Carbon Village Hall Phone Numbers

Village Hall is at 151 N. Main Street, Glen Carbon, IL 62034. This is where most village business takes place. The main phone number is 618-288-1200. Call this line and the front desk can route you to any department in the building. Walk-ins are welcome during regular hours, but a quick call first can save you a trip if all you need is a form or a short answer to a question.

The Village of Glen Carbon website has department pages, meeting schedules, and contact details for every office in the village government.

The state site also links to resources that cover Glen Carbon and other Illinois communities.

Glen Carbon operates as a village under the board of trustees system. The village administrator handles day-to-day operations and can be reached at 618-288-2614. If your call crosses more than one department or you are not sure who to talk to, the administrator's office is a good first stop. Staff there know who handles what and can get you to the right person fast. The village has grown quite a bit over the past two decades, and the staff has expanded along with it. New positions and new extensions come up from time to time, so if a number on this page does not connect you, try the main line at 618-288-1200 for an updated transfer.

Glen Carbon Clerk Phone Directory

The Glen Carbon Village Clerk's office is the go-to for public records, meeting minutes, and official village documents. Reach the clerk at 618-288-1200. The clerk handles ordinances, resolutions, board packets, and all records the village creates or receives. If you need a copy of any document, this is the office to call first.

Glen Carbon has designated FOIA officers who process public records requests. Jamie Bowden, the Village Administrator, serves as a FOIA officer and can be reached at 618-288-2614. Melissa Millard, the Executive Administrative Assistant, also handles FOIA at 618-288-2612. You can file a request by phone, email, mail, or in person at Village Hall. The Glen Carbon FOIA officers page has the details you need to submit a request and track its status.

Under the Illinois Freedom of Information Act (5 ILCS 140), Glen Carbon must respond to records requests within five business days. Phone directories, staff lists, budgets, contracts, and meeting records are all public. You do not need to state a reason for your request. The first 50 pages of black-and-white copies are free. Electronic records sent by email usually cost nothing at all.

Note: If a request is complex, the village may take a five-day extension, but they must notify you in writing before doing so.

Glen Carbon Police Phone Numbers

The Glen Carbon Police Department non-emergency line is 618-288-7226. Always call 911 for emergencies. The police station is at 149 N. Main Street, Glen Carbon, IL 62034, right next to Village Hall. Use the non-emergency number for noise complaints, parking issues, and follow-ups on reports or cases that are not urgent. The Glen Carbon Police Department page has details on staff, programs, and services the department provides.

Police records in Glen Carbon are public under state law, with some limits. Incident reports, accident reports, and arrest logs can be requested through the police department or the FOIA officers at Village Hall. Some records tied to open investigations or cases involving minors may be held back. The 5 ILCS 140 spells out what is public and what falls under a specific exemption. Most routine police reports are available if you ask for them.

If you want to check on the status of a report or need a copy of a traffic accident filing, call the non-emergency line during business hours. Records staff can tell you what is available and how to get it.

Glen Carbon Public Records Access

Every document the Village of Glen Carbon creates or gets is a public record under Illinois law. That covers phone directories, department contact sheets, budget documents, vendor contracts, and employee lists. The Illinois Local Records Act (50 ILCS 205) requires the village to keep these records according to the state retention schedule. Old files cannot be thrown out without going through the right process.

For current records, call the clerk at 618-288-1200 or reach out to a FOIA officer directly. The village website posts board agendas, budgets, and some department reports already. Check there first. If what you need is not online, file a FOIA request. Written requests create a paper trail that protects both you and the village. Glen Carbon handles requests by mail, email, fax, or in person at 151 N. Main Street.

State-level records about Glen Carbon, like road projects or grant files, go through the state agency that manages them rather than the village.

Glen Carbon Department Contacts

Beyond the offices listed above, Glen Carbon runs departments for Public Works, Building and Zoning, and Parks. Each has its own staff and can be reached through the main village number at 618-288-1200. Public Works covers streets, water, sewer, and storm drainage. Building and Zoning handles permits, inspections, and code questions. The parks department manages trails and green spaces throughout the village.

All departments sit at or near the Village Hall campus on North Main Street. The front desk staff know who handles what and will transfer you to the right extension. If you want a direct line, check the Glen Carbon staff directory for each department's phone number and email. Having the direct number saves time when the main line is busy.

Here are a few tips for reaching Glen Carbon offices:

• Call 618-288-1200 for the main Village Hall line
• Use 618-288-7226 for police non-emergency calls
• Reach the FOIA officer at 618-288-2614
• Have your address or account number ready when you call about utilities
• Check the village website before calling for forms and basic info

How to Use This Directory

Start by picking the right department. Village services like water, streets, and permits go through Village Hall at 618-288-1200. Police matters use 618-288-7226 for non-emergencies. Records and FOIA go through the FOIA officers at 618-288-2614 or 618-288-2612. If you are not sure, call the main line and ask to be transferred.

Most village offices keep regular business hours, Monday through Friday. If you call after hours, leave a voicemail with your name and number. Staff usually return calls within one business day. The police non-emergency line has coverage around the clock, so that number works any time for police matters. Glen Carbon is a smaller community, which means you often get a real person on the line without a long hold time. That said, busy periods around board meeting days or tax deadlines can slow things down, so plan your call if you can.

Nearby Cities Phone Directory

Several cities near Glen Carbon have their own phone directory pages with local department contacts. If you live near the village border or need to reach a neighboring community, the links below will get you there. Each page covers phone numbers, addresses, and hours for that city's government offices.

Madison County Phone Directory

Glen Carbon is in Madison County. County offices handle things like property tax records, vital records, court filings, and elections. If your question involves county government rather than the village, reach out to Madison County directly. Many Glen Carbon residents need both village and county numbers at some point. The Madison County phone directory page has all the county office contacts you may need, from the county clerk to the circuit court and beyond.