Search Collinsville Phone Directory

The Collinsville phone directory covers all city departments and offices in this Metro East community near St. Louis. Collinsville has a population of about 24,031 and straddles the line between Madison County and St. Clair County. City Hall at 125 S. Center Street is the central point for government services. Most department phone lines connect through that building. This page pulls together the numbers, addresses, and hours you need for Collinsville city offices, public safety, and administrative departments. Use the search tool below or scroll through each section.

Collinsville City Hall Contact Info

City Hall is at 125 S. Center Street, Collinsville, IL 62234. The main phone number is 618-346-5200. Hours are Monday through Friday during normal business hours. The front desk takes calls and routes them to the right department. Walk-ins can get help with permits, utility questions, and general city business at the service counter.

The City of Collinsville website is the official source for department contacts, meeting agendas, and city forms. The site has a dedicated phone numbers page that lists direct lines for every department. It gets updated when staff changes happen.

The state resource page can also help if you need to reach a state agency that works alongside Collinsville city offices.

City Hall handles a wide range of services. Building permits, code enforcement, zoning requests, and business licenses all go through departments based at this building. The City Clerk's office is here too, and the clerk handles FOIA requests, meeting records, and official city documents. You can reach the City Clerk directly at 618-346-5204. If you are not sure who to talk to, the front desk staff will point you the right way.

Collinsville sits in both Madison County and St. Clair County. Your exact address determines which county handles your property records and court filings. The city government itself serves the whole city regardless of which county side you live on.

Collinsville Police and Fire Numbers

The Collinsville Police Department non-emergency number is 618-344-2131. Call 911 for emergencies. The non-emergency line connects you to dispatch, which is available around the clock. Use this number for reports, case follow-ups, or general police questions. The police station is at 200 W. Clay Street.

The Collinsville Fire Department administrative line is 618-346-5022. For non-emergency calls during evenings and weekends, you can use extension 8 at that number. The main fire station is at 130 S. Clinton Street. The fire department provides fire suppression, EMS, and ambulance service for the city. They also handle fire inspections and prevention programs.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories and staff lists from any city department, including police and fire. FOIA requests for Collinsville go through the City Clerk. The city must respond within five business days. Requests for basic contact info are usually handled quickly.

The Collinsville wastewater department has an emergency line at 618-346-5211. If you have a sewer backup or other wastewater emergency after hours, that number connects to someone who can help right away.

Collinsville FOIA and Public Records

Collinsville is a public body under state law. Most city records are open to the public unless a specific exemption applies. The City Clerk handles all FOIA requests. You can file a request by mail, in person at City Hall, or by phone at 618-346-5204.

The governing law is 5 ILCS 140. It gives every person the right to ask for records from any public body in Illinois. Phone directories, staff contacts, meeting minutes, budgets, and contracts are all records you can request. Collinsville has five business days to respond. If more time is needed, the city can extend the deadline by another five days with written notice to you.

The Illinois Local Records Act (50 ILCS 205) also applies to Collinsville. This law says the city must keep public records for required time periods. Phone directories and contact lists are administrative records. The city stores them at City Hall or in a secure archive. If you need an older directory, file a FOIA request and the clerk can check the archives for you.

Collinsville Department Phone Contacts

Collinsville runs several departments, each with its own phone line. The main number at City Hall can transfer you to any office. Some departments have direct lines too. Here is a breakdown of key numbers for the city.

• City Hall main line: 618-346-5200
• City Clerk: 618-346-5204
• Police non-emergency: 618-344-2131
• Fire administration: 618-346-5022
• Wastewater emergency: 618-346-5211

If you need a number not listed here, call the main City Hall line at 618-346-5200. The front desk can look up any department or staff member. The city phone numbers page also has a full list of direct lines. That page is kept up to date and tends to be the most reliable source for current info.

Some departments accept forms by fax or email. Check with the department before sending anything. The city website has forms you can download and fill out before your visit, which can save time at the counter.

How to Use the Collinsville Phone Directory

Start by calling 618-346-5200. Ask for the department you need. The front desk will transfer you. If you do not know which department handles your question, just describe your situation and the staff will figure out where to send you. Collinsville is not a huge city, so calls tend to get routed without much delay.

The Illinois state FOIA contacts page can help if you need to reach a state agency. That page lists contacts for each state office, which is useful when your question crosses between city and state levels.

That resource is helpful if your request involves both local and state records, since it shows the right contact for each agency.

City offices are open Monday through Friday. If you call after hours, most departments go to voicemail. Leave a message and staff will call back the next business day. For emergencies after hours, the police dispatch line at 618-344-2131 is staffed around the clock. They can reach the right people if something comes up outside of normal hours. The wastewater emergency line at 618-346-5211 is also available after hours for sewer and water emergencies.

Collinsville Phone Records and Archives

Under the Local Records Act (50 ILCS 205), Collinsville must keep public records for set periods. That includes phone directories, department contact lists, and staff rosters. The City Clerk maintains these records at City Hall.

The city updates its phone directory when staff changes happen. Current numbers are on the city website. If you need a directory from a prior year, file a FOIA request and specify the date range. The clerk will check what is in the archives. Most routine requests get processed in a few days. Simple requests for basic directory info usually come at no cost.

Nearby Cities Phone Directory

Collinsville is part of the Metro East area on the Illinois side of the St. Louis metro. Several nearby cities also have phone directory pages on this site. Each page has full contact info for that city's government offices and departments.

Granite City is also nearby but does not have its own page on this site at this time.

Madison County and St. Clair County Phone Directories

Collinsville straddles two counties. Most of the city falls in Madison County, with a portion in St. Clair County. County-level offices handle property records, vital records, court filings, and other services beyond city government. Madison County offices are in Edwardsville, and St. Clair County offices are in Belleville. Check the county phone directory pages for the right contacts based on which side of the county line your address falls on.