Elmhurst Phone Directory Lookup
The Elmhurst phone directory has contact details for every city department, from the main City Hall line to police and fire offices. Elmhurst is a city of about 45,671 people in DuPage County, and it runs a full set of local government offices out of its downtown location. The main number to reach any city department is 630-530-3000. If you need a direct line for a specific office, this page lists the key numbers and explains how to get help from each department. Use the search tool below or scroll down for the full list of contacts and tips on how to reach the right person.
Elmhurst Phone Directory Quick Facts
Elmhurst City Hall Phone Directory
Elmhurst City Hall is at 209 N. York St., Elmhurst, IL 60126. This is the main building for all city government work. The front desk picks up at 630-530-3000, and staff can transfer you to any department from that line. City Hall is open Monday through Friday during regular business hours. Walk-ins are welcome for most services, but if you just need a quick answer, a phone call is faster. The building houses the City Manager's office, the City Clerk, and several other departments all under one roof.
The City of Elmhurst website is the main hub for all department pages and contact info.
From this site you can find direct phone numbers, office hours, and links to online forms for each department.
The City Clerk's office answers at 630-530-3010. This is the office that handles public records requests, meeting minutes, and official city documents. The Deputy City Clerk also serves as the FOIA Officer, and you can reach that line at 630-530-3015. If you need a copy of a phone directory, staff list, or any other city document, the clerk's office is the place to start. You can also send FOIA requests by email to foia@elmhurst.org.
Note: The City Clerk's office can point you to the right department if you are not sure who handles your question.
Police and Fire Phone Numbers
The Elmhurst Police Department is at 125 E. First St., Elmhurst, IL 60126. The non-emergency number is 630-530-3050. Call this line for noise complaints, parking issues, accident reports, or any matter that does not need an emergency response. Always dial 911 for real emergencies. The police front desk is staffed around the clock, so you can call the non-emergency line at any time of day. You can also email policeinfo@elmhurst.org for general questions that are not time-sensitive.
The Elmhurst Fire Department picks up at 630-530-3100. This covers fire prevention questions, inspection scheduling, and general inquiries about fire safety in the city. Like the police, the fire department routes through the main non-emergency line, and they can direct you to a specific station if needed. Elmhurst runs multiple fire stations across the city, and each one has its own crew and equipment for the area it covers.
Under the Illinois Freedom of Information Act (5 ILCS 140), phone directories and staff lists for both the police and fire departments are public records. You can request a copy from the FOIA Officer or through the city clerk's office. Most requests get a response within five business days.
Elmhurst FOIA and Public Records
Elmhurst takes public records requests through its FOIA Officer in the City Clerk's office. The phone number for FOIA inquiries is 630-530-3015. You can also submit a request by email at foia@elmhurst.org or use the online form on the city's website. The Elmhurst FOIA request page walks you through the steps and lets you submit your request directly.
The law behind this process is 5 ILCS 140, which gives the public the right to access government records in Illinois. Phone directories, contact lists, department rosters, and email addresses for city employees all fall under this law. The city has five business days to respond once it gets your request. Some requests that involve a large number of documents may take a bit longer, but the city will notify you if it needs extra time.
There are some narrow exceptions. Certain law enforcement records and personal information may be redacted. But for the most part, phone numbers and office contacts for city staff are available to anyone who asks.
City Services Phone Directory
Beyond the main departments, Elmhurst runs several other offices that residents call on a regular basis. Public Works handles street repairs, water service, and sewer issues. The Community Development office covers building permits, zoning questions, and code enforcement. Parks and recreation programs also run through the city, and each of these offices has its own direct line that you can get by calling the main number at 630-530-3000.
The Elmhurst services page lists all the departments and the services each one provides.
This page breaks down what each department does and links to online forms you can use instead of calling.
If you are not sure which department to call, the front desk at City Hall can help. Just dial 630-530-3000 and tell the person who answers what you need. They handle transfer requests all day long and can usually get you to the right office in under a minute. For after-hours emergencies related to water, sewer, or street problems, call the Police Department non-emergency line at 630-530-3050. They can dispatch the right crew or connect you with the on-call staff for that service.
Note: Online forms on the city website can handle many routine requests without a phone call, including permit applications and service complaints.
Elmhurst Phone Directory and Local Records
Under the Illinois Local Records Act (50 ILCS 205), the city must keep and preserve all public records, including phone directories, staff lists, and department contact sheets. This means old directories and past contact lists are still available if you file a request. The City Clerk's office at 630-530-3010 is the main point of contact for archived records.
If a document is not posted on the city website, you can ask for it through the clerk's office or file a FOIA request. The city keeps records going back years, and the clerk can tell you what is available and how to get a copy. Some older records may only exist in paper form, so it helps to call ahead before visiting in person.
How to Use This Phone Directory
Start by figuring out which department handles your issue. City services like streets, water, and parks go through City Hall at 630-530-3000. Police matters go to 630-530-3050. Fire questions go to 630-530-3100. If you do not know who to call, the main City Hall line is always a safe first step. The front desk staff field these calls every day and can transfer you to the right person quickly.
Here are some tips for getting through to the right office:
- Call 630-530-3000 for any city service question
- Use 630-530-3050 for non-emergency police matters
- Email foia@elmhurst.org for public records requests
- Check the city website first for forms and online services
- Call early in the morning for shorter wait times
Most Elmhurst city offices are open Monday through Friday. Some departments close for lunch or have reduced hours on certain days, so calling ahead is a good idea if you plan to visit in person. The city website has the most current hours for every department.
Nearby Cities Phone Directory
Several cities near Elmhurst have their own phone directory pages with local department contacts and office details. If you live near the city border or need to reach a neighboring city's offices, use the links below. Each page lists phone numbers, addresses, and hours for that city's government offices.
DuPage County Phone Directory
Elmhurst is in DuPage County. County-level offices handle things like property taxes, vital records, and court filings. If your question involves county government rather than city government, use the DuPage County phone directory page for the right contact information. Many Elmhurst residents need both city and county numbers depending on what they are looking for. The county seat is in Wheaton, so some in-person visits for county services will take you there rather than to Elmhurst City Hall.