Elk Grove Village Phone Directory

The Elk Grove Village phone directory brings together all the key numbers for village government offices in one place. Elk Grove Village is a suburb in the northwest part of Cook County with a population near 32,000. The village runs its own police and fire departments, a public works division, and several other offices that serve local residents and businesses. This page lists the main phone lines, office addresses, and hours for each department so you can get through to the right person without making extra calls. Whether you need to reach the Village Clerk, report a street issue, or ask about water billing, the contact info is here.

Elk Grove Village Hall Phone Directory

Village Hall is at 901 Wellington Avenue, Elk Grove Village, IL 60007. This is the main hub for village government. The front desk number is 847-357-4000. Staff are there Monday through Friday from 8:30 a.m. to 5:00 p.m. Walk-ins are welcome for most services, but calling ahead is a good way to make sure the person you need is in the office that day. Most departments have their own direct lines, which can save you time if you already know who to call.

The Village of Elk Grove Village website is the main online portal for all village services, news, and department contacts.

The state site also links to local government pages, which can help you find Elk Grove Village resources through a different path if needed.

The Village Manager's office handles the day-to-day operations of government. It sits inside Village Hall. The manager oversees all departments and reports to the Village Board of Trustees. If you have a question that does not seem to fit a specific department, calling the main line at 847-357-4000 and asking for the manager's office is a safe bet. They can point you in the right direction or transfer you to the correct department quickly.

Note: Village Hall is closed on weekends and major holidays, so plan calls and visits for weekday business hours.

Village Clerk Phone Directory

The Village Clerk's office picks up at 847-357-4040. You can also try 847-357-4041 or 847-357-4042 if the main line is busy. The clerk handles public records requests, meeting minutes, village ordinances, and other official documents. Hours match Village Hall: Monday through Friday, 8:30 a.m. to 5:00 p.m. The office is on the main floor of the building at 901 Wellington Avenue.

The clerk also serves as the FOIA officer for Elk Grove Village. Under the Illinois Freedom of Information Act (5 ILCS 140), the village must respond to public records requests within five business days. You can submit a FOIA request by email at foia@elkgrove.org, by mail, or in person. The current FOIA officer is the Village Clerk. If you want a copy of any department phone list, staff directory, or internal contact sheet, a FOIA request through this office is the way to get it.

The Village Clerk's Office page on the village website has more details about what records are available and how to submit requests online. Meeting agendas and past minutes are also posted there. These are public records, so anyone can view them at no cost.

Police Department Phone Numbers

For non-emergency police calls, dial 847-357-4100. Always call 911 for actual emergencies. The Elk Grove Village Police Department is at 901 Wellington Avenue, same building as Village Hall. The non-emergency line handles noise complaints, parking issues, accident reports, and general questions about police services in the village.

The department runs several divisions including patrol, investigations, and community services. If you need to reach a specific division, calling the non-emergency number and asking to be transferred is the quickest route. The Elk Grove Village Police Department page lists programs, safety tips, and contact details for individual units. You can also find info about registering security systems or filing online reports for minor incidents.

Under 5 ILCS 140, police department contact directories are public records. You can file a FOIA request to get a full staff list or directory if the information is not already posted on the village website. Some records related to active investigations may be exempt, but general contact information for the department is typically available.

Note: The police non-emergency line at 847-357-4100 is staffed around the clock, so you can call any time of day or night for non-urgent matters.

Elk Grove Village Fire Department Contacts

The fire department non-emergency number is 847-734-8000. Use this line for questions about fire inspections, smoke detector programs, or general fire safety info. For any emergency, call 911. The fire department serves the entire village and handles fire suppression, emergency medical response, and hazardous materials calls.

Elk Grove Village operates its own 911 dispatch center. The 911 service page on the village site explains when to call 911 versus the non-emergency line. If you are not sure whether something counts as an emergency, the non-emergency line can help you figure that out. Fire prevention staff can also schedule inspections or answer questions about code compliance for businesses and residential properties in the village.

The department also runs community outreach programs. If you want to schedule a fire station tour or request a presentation for a school or group, call the non-emergency line and ask for the community services coordinator. These programs are free for Elk Grove Village residents.

Public Works Phone Directory

The Public Works Department answers at 847-734-8800. The fax number is 847-734-8060. This department is at 450 East Devon Avenue, not at Village Hall. Public works handles streets, water and sewer utilities, snow plowing, leaf collection, street sweeping, and urban forestry. If you see a pothole, a broken streetlight, or a water main issue, this is the number to call.

The department is split into a few divisions. The General Operations Division takes care of road maintenance, snow and ice control, and landscaping along public right-of-ways. The Water and Sewer Division manages the village utility system. For most residents, the public works line is the one to call for anything that happens on the street or involves village infrastructure. The Public Works Department page has more about each division and the services they provide throughout the year.

Snow removal is a big deal during winter months. The village plows all public streets after significant snowfall. If your street has not been plowed and the storm has passed, call 847-734-8800 to report it. The department tracks plowing routes and can give you an estimate of when a truck will come through your area.

Community Development Phone Numbers

The Community Development Department is at 847-357-4220. This office handles building permits, zoning questions, property inspections, and code enforcement. It is inside Village Hall at 901 Wellington Avenue. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. If you need a building permit or want to check the zoning status of a property, this is the department to call.

The building division within this department reviews all permit applications and schedules inspections. You can email them at Building@elkgrove.org for quick questions. The engineering division, which handles site plans and infrastructure reviews, can be reached at Engineering@elkgrove.org. Both divisions work out of the same office, so if you call the main number at 847-357-4220, the front desk can connect you to the right person. The Community Development page has forms, fee schedules, and guidelines for common permit types.

Elk Grove Village has a large industrial park, which means the community development office handles a high volume of commercial permits and inspections alongside residential ones. If you are a business owner looking to build or renovate in the village, starting with a call to this department will save you time later in the process.

Note: Permit applications and inspection requests can also be submitted online through the village website, which may be faster than calling during busy periods.

Finance and Water Billing Phone Numbers

The Finance Department handles water and sewer billing. Call 847-357-4060 for billing questions. The mailing address is Village of Elk Grove Village, ATTN: Finance, Utility Billing, 901 Wellington Avenue, Elk Grove Village, IL 60007. Staff are available Monday through Friday from 8:30 a.m. to 5:00 p.m. Voicemail messages left outside business hours are returned within one business day.

This department also manages village finances, budgets, and accounts. For general finance questions, call the main village line at 847-357-4000 and ask for the Finance Department. The utility billing division is the busiest part of this office since it handles all water and sewer accounts for village residents. You can pay bills online, by mail, or in person at Village Hall. The Finance Department page on the village website has links to the online payment portal and information about setting up automatic payments.

If you are moving into or out of Elk Grove Village, call 847-357-4060 to activate or terminate your water service. The village requires a few days notice for service changes, so plan ahead if you have a move date set.

Elk Grove Village FOIA and Public Records

The Illinois Freedom of Information Act (5 ILCS 140) gives the public the right to access government records. That includes phone directories, department contact lists, and staff rosters kept by the village. If you need a record that is not posted on the village website, you can file a FOIA request through the Village Clerk's office.

The Illinois state FOIA contacts page can help you find officers across different levels of government.

That resource is useful when you need to reach the right FOIA officer for a state agency rather than a local one.

The Illinois Local Records Act (50 ILCS 205) also applies to Elk Grove Village. This law requires the village to keep and preserve public records, including phone directories and contact lists. Old directories and archived staff lists may be available through a FOIA request. The village cannot destroy these records without following the state retention schedule, so historical records are often still on file even if they are years old.

To file a FOIA request, send your written request to the Village Clerk at 901 Wellington Avenue, email foia@elkgrove.org, or use the online portal on the village FOIA page. The village must respond within five business days. There is no fee for the first 50 pages of black and white copies. Requests that take more than two hours of staff search time may come with a charge.

How to Use This Phone Directory

Start by figuring out what you need. Most calls to the village fall into a few categories: police, fire, water bills, permits, or streets. Each of those has its own direct number listed above. If you are not sure which department to call, the main village line at 847-357-4000 is a safe starting point. The front desk staff can transfer you or give you the direct number for whichever office you need.

Here are some common scenarios and the right number to call:

• Report a pothole or broken streetlight: Public Works at 847-734-8800
• Ask about a water bill: Finance at 847-357-4060
• File a noise complaint: Police non-emergency at 847-357-4100
• Get a building permit: Community Development at 847-357-4220
• Request a public record: Village Clerk at 847-357-4040

If you prefer not to call, many services are also available online through the village website. Permit applications, FOIA requests, water bill payments, and police reports can all be handled through the web portal. But for anything that needs a quick answer or a live person, the phone is still the fastest option.

Nearby Cities Phone Directory

Several cities near Elk Grove Village have their own phone directory pages with local department contacts. If you live near the border or work in a neighboring community, the links below will take you to the right phone numbers for those areas. Each page lists department contacts, addresses, and hours for that city's government offices.

Cook County Phone Directory

Elk Grove Village is in Cook County. County-level offices handle things like property tax assessments, vital records, and court filings. These are separate from village government. If your question involves property taxes, court cases, or county-level services, the Cook County phone directory page has the numbers you need. Many village residents end up needing both the village and county contacts depending on what they are looking for, so it helps to know which level of government is responsible for what.