East St. Louis Phone Directory

The East St. Louis phone directory covers all city departments and public offices in this St. Clair County city. East St. Louis has a population of about 17,999 and sits just across the Mississippi River from St. Louis, Missouri. City Hall is at 301 River Park Drive, East St. Louis, IL 62201, and the main phone number is 618-874-3600. This page pulls together the phone numbers, office addresses, and contact details you need to reach any department in East St. Louis city government. Use the search tool below or scroll through to find what you are looking for.

East St. Louis City Hall Phone Numbers

City Hall is at 301 River Park Drive, East St. Louis, IL 62201. The main phone number is 618-874-3600. Call this line and the front desk can put you through to any department. Hours are Monday through Friday during normal business hours. If you plan to visit in person, calling first is a good idea since some offices may keep different schedules or need you to bring specific paperwork.

The City of East St. Louis website is the main hub for department contacts and city services.

The state site lists contact info for local offices across Illinois, which can help when you need a number that is not on the city page.

East St. Louis has a staff directory on its website that lists names, titles, phone numbers, and email addresses for employees across city government. This is the fastest way to find a specific person. The city runs through a council-manager form of government, so the Mayor's office and City Council both have direct lines through City Hall. If you call the main number and are not sure who to ask for, just describe what you need and the front desk will route you.

Walk-ins are welcome at City Hall. The building has a lobby area where you can ask questions or pick up forms. Phone calls are usually the faster option, though, since staff can look things up while you wait on the line.

East St. Louis Police Department

The East St. Louis Police Department non-emergency number is 618-482-6600. For any real emergency, call 911. The non-emergency line handles reports, case questions, and general requests. Dispatch takes the call first and can connect you with an officer or the records division depending on what you need.

The police department is one of the busier offices in East St. Louis city government. It has its own building and front desk during business hours. If you need to file a report or pick up paperwork, you can go in person. For quick questions, phone is the best option. After-hours calls go through dispatch, and they can send an officer if your situation needs one.

You can find the police department staff directory on the city website police staff page. That page lists the names and titles of officers and staff who work in the department. If you know who you need to reach, you can ask for them by name when you call the non-emergency line.

East St. Louis Fire Department

The East St. Louis Fire Department is at 301 River Park Drive, Room 102. It is a career fire department that covers the city and handles fire, rescue, and emergency medical calls. For emergencies, dial 911. The fire department works closely with St. Clair County 911 dispatch to handle calls across the city.

The fire department also handles fire prevention and inspections. If you need a fire inspection for a business or rental property, call City Hall at 618-874-3600 and ask for the Fire Department. They can walk you through the process and schedule an appointment. The fire department page on the city website has more details on services and staff.

East St. Louis FOIA and Public Records

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories, staff lists, and other records from East St. Louis. FOIA requests go through the City Clerk's office. The city must respond within five business days. The first 50 pages of black and white copies are free under state law. If the city denies your request, they have to explain why and cite the legal reason.

Phone directories, employee contact lists, meeting minutes, and most other city documents are all available through FOIA. You can file a request by mail, in person at City Hall, or through the city website. If you are not sure what records are available, call the City Clerk at 618-874-3600 and ask. They can guide you through the process and let you know what to put in your written request.

Here are some tips for filing a FOIA request in East St. Louis:

• Be as specific as possible about what records you want
• Include your name, address, and phone number
• Send your request to the City Clerk's office at City Hall
• Expect a response within five business days
• Call 618-874-3600 if you have questions about the process

Most FOIA requests are free for small amounts of records. Larger requests may have copy fees, but the city has to tell you the cost before they make the copies.

East St. Louis Phone Directory and Local Records

The Illinois Local Records Act (50 ILCS 205) requires East St. Louis to keep and preserve public records. Phone directories, staff contact sheets, and department listings all fall under this law. The city archives these records and makes them available on request. If you need an older directory or a past staff list, the City Clerk can help you find it.

The Illinois state government website is another good resource when you need contacts beyond the city level. State agencies have their own phone directories and contact pages that can help when your question goes beyond what East St. Louis city government handles.

The state contacts page lists FOIA officers for agencies across Illinois, which is useful when your request crosses city and state lines.

Some records may also be on file at the county level. St. Clair County keeps its own set of records for county offices, which is separate from what East St. Louis holds. If you need county records, check the St. Clair County phone directory page for the right contact.

How to Reach East St. Louis City Offices

Start with the main number at 618-874-3600. If you know which department you need, ask for it by name. The front desk can transfer you to any office in City Hall. If you are calling about a police matter that is not an emergency, use the non-emergency line at 618-482-6600 instead. That line goes straight to dispatch and avoids the City Hall switchboard.

East St. Louis is not a large city, so most departments are small and staff are used to handling a range of questions. You will usually get a real person on the line within a few rings. If you reach voicemail, leave your name, number, and a short note about what you need. Staff are generally good about calling back within a day or two. Email is also an option for non-urgent questions if you can find the right address on the staff directory.

The East St. Louis departments page lists all city offices and can help you figure out which one handles your issue before you pick up the phone. That saves time and gets you to the right person faster.

Most city offices close on state and federal holidays. Check ahead if you plan to call or visit on a day that might be off. The city website posts holiday closures and schedule changes when they come up.

Nearby Cities Phone Directory

Several cities near East St. Louis have their own phone directory pages on this site. If you need to reach city offices in a neighboring community, the links below take you to pages with department contacts and office details for those cities.

St. Clair County Phone Directory

East St. Louis is in St. Clair County. County offices handle property records, court filings, vital records, and other services that go beyond city government. The county seat is in Belleville, so county offices are about 15 minutes east of East St. Louis. If your question involves county government rather than city government, use the St. Clair County phone directory page for the right contact. City services like streets, code enforcement, and local permits go through East St. Louis. Property taxes, court cases, and birth or death records go through the county.