Buffalo Grove Phone Directory

The Buffalo Grove phone directory lists contact details for every village department, from Village Hall to the police department and public works. Buffalo Grove is a village of about 42,891 people that straddles the border of Cook County and Lake County. The main number for the village is 847-459-2500. All key departments run out of the Village Hall on Raupp Boulevard, and most residents can get to the right office with a single call to that main line. This page breaks down the numbers you need and how to use them to reach the right person.

Buffalo Grove Village Hall Contacts

Buffalo Grove Village Hall is at 50 Raupp Blvd., Buffalo Grove, IL 60089. This is the main building for village government. The front desk picks up at 847-459-2500, and staff can route you to any department from that line. The Village Manager is Dane Bragg, and his direct line is 847-459-2525. The Village Clerk is Janet Sirabian, who can be reached at the main 847-459-2500 number. Village Hall is open Monday through Friday during normal business hours.

The Illinois state government website is a good starting point for finding broader state-level contacts and services that apply to Buffalo Grove residents.

The state site links to agencies that handle services beyond what the village provides, such as driver licensing and state tax matters.

You can also reach the village by email at info@vbg.org. This general inbox gets checked daily and staff will forward your message to the right department. For simple questions about hours, locations, or basic contact info, email can be a quick way to get an answer without waiting on hold. But for anything urgent, calling the main line is still the fastest route.

Note: The Village Clerk also serves as the FOIA Officer, so public records requests go through the same 847-459-2500 line.

Police Phone Numbers in Buffalo Grove

The Buffalo Grove Police Department non-emergency number is 847-459-2560. Use this line for noise complaints, parking issues, accident reports, and any matter that does not need a 911 response. The police station is near Village Hall, and the front desk is staffed during business hours. After hours, the non-emergency line still connects you to dispatch. Always dial 911 for emergencies.

The police department handles a range of services beyond responding to calls. Community outreach programs, safety presentations, and crime prevention all run through the department. If you need to get in touch with a specific unit or officer, call the non-emergency line and ask for the person by name or unit. The dispatch team can usually connect you right away or take a message for a callback.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone lists and staff directories from the police department. These are public records. The Village Clerk handles FOIA requests for all village departments, including police. Most requests get a response within five business days.

FOIA and Public Records Access

Buffalo Grove processes public records requests through the Village Clerk's office. Janet Sirabian serves as both Village Clerk and FOIA Officer. You can call 847-459-2500 to ask about filing a request or to check on one you already submitted. The village follows the same rules as every other public body in Illinois under 5 ILCS 140. That means five business days for a response, with a possible extension if the request is complex.

Phone directories, staff lists, department contact sheets, and email addresses for village employees are all public records under this law. The village must provide these on request unless a specific exemption applies. Most contact information for public employees is available without restriction. Some records related to ongoing law enforcement investigations may be withheld, but that is a narrow exception.

The state FOIA contacts page can help you understand what records are available from state-level agencies as well.

That page lists the FOIA officers for each state agency, which is useful if your request involves a state-level department rather than the village.

Buffalo Grove Services Phone Directory

The village runs a full set of departments beyond the main offices. Public Works handles road repairs, water service, sewer issues, and snow removal. Community Development covers building permits, zoning questions, and property inspections. The Finance Department handles water billing and other village fees. Each of these offices can be reached by calling the main number at 847-459-2500 and asking for a transfer to the right department.

The Village of Buffalo Grove website lists all departments with their services and contact information. Most routine requests, like permit applications and service inquiries, can be started online through the village site. But if you prefer to talk to someone, the front desk at Village Hall can get you connected in under a minute. They field these calls all day long.

For after-hours emergencies involving water, sewer, or roads, call the police non-emergency line at 847-459-2560. Dispatch can reach the on-call public works crew. This is the same number you would use for any non-emergency police matter, so it serves as the main after-hours contact for the village.

Note: Most routine service requests can also be handled through the village website, which is often faster than calling during peak hours.

Local Records and Phone Listings

The Illinois Local Records Act (50 ILCS 205) requires the village to keep and preserve all public records. Phone directories, staff lists, meeting minutes, and department contact sheets all fall under this law. The Village Clerk's office maintains these records and can tell you what is available if you call 847-459-2500.

Old phone directories and archived contact info are available through a formal FOIA request if they are not posted on the village website. Some older documents may exist only in paper form. Calling the clerk's office first is a good idea so you know what format the records are in before making a trip to Village Hall. The staff can usually give you a quick answer over the phone about whether a particular document is on file and how to get a copy.

The state-level FOIA page for Illinois has more details about the law and your rights under it.

This page explains the full process for filing public records requests with any government body in the state.

Buffalo Grove Phone Directory by County

Buffalo Grove sits in two counties. The village straddles the line between Cook County and Lake County. Which county office you need depends on where your property sits within the village. Residents in the Cook County portion file county-level paperwork through Cook County offices. Those in the Lake County portion go through Lake County instead. This split affects property taxes, court filings, and certain vital records.

If you are not sure which county your address falls in, call Village Hall at 847-459-2500 and they can tell you. The staff deal with this question regularly since the boundary runs through the middle of the village. Knowing your county before you start calling county offices will save you time and prevent you from getting bounced between the two.

Here are some things that go through county offices rather than the village:

• Property tax assessments and appeals
• Vital records like birth and death certificates
• Court filings and case lookups
• County clerk services and elections
• Sheriff and county law enforcement

For village-level services like water, permits, and local police, call the village directly at 847-459-2500 regardless of which county you are in.

How to Use This Phone Directory

Figure out what type of help you need first. Village services like water, streets, permits, and local police go through the village at 847-459-2500 or 847-459-2560. County-level matters like property taxes, court records, and vital records go through either Cook County or Lake County depending on your address. If you are not sure, the village front desk is a good first call. They can tell you whether your question is a village matter or a county matter and give you the right number.

A few tips for reaching the right office:

• Call 847-459-2500 for any village service question
• Use 847-459-2560 for non-emergency police matters
• Email info@vbg.org for general inquiries
• Check the village website for online forms and service info
• Know your county before calling county offices

Village Hall is open Monday through Friday during regular business hours. The police non-emergency line is staffed around the clock through dispatch. For the best chance of reaching someone quickly, call during morning hours when phone lines tend to be less busy.

Nearby Cities Phone Directory

Several communities near Buffalo Grove have their own phone directory pages with local department contacts and office details. If you live near the village border or need to reach a neighboring community's offices, the links below will take you to the right page. Each one lists phone numbers, addresses, and hours for that area's government offices.

Cook County and Lake County Directories

Buffalo Grove spans both Cook County and Lake County. County-level offices handle property taxes, vital records, court filings, and other services that go beyond the village government. Depending on where your address falls, you may need to contact one county or the other. Use the Cook County or Lake County phone directory pages for the right contact information. If you are unsure which county covers your address, call Village Hall at 847-459-2500 and they will let you know.