Bensenville Phone Directory

The Bensenville phone directory covers all village government departments and their direct lines. Bensenville is a village of about 18,603 people in DuPage County, sitting close to O'Hare International Airport on the west side. The main number for Village Hall is 630-766-8200. From that line, staff can route you to any department you need. This page lists the key phone numbers, addresses, and office hours for every major village office. If you need to reach the police, fire district, public works, or the village clerk, you will find the right contact below. Use the search tool or scroll down to get started.

Bensenville Village Hall Contact Info

Village Hall is at 12 S. Center Street, Bensenville, IL 60106. This is the central building for all village government work, and most departments are based here or can be reached through the front desk. The main phone number is 630-766-8200. Office hours run Monday, Wednesday, Thursday, and Friday from 8:00 a.m. to 5:00 p.m. On Tuesdays, the hours extend to 6:30 p.m. to give residents more time for in-person visits after work. Walk-ins are fine for most things, though calling first can save you a trip if you just need a quick answer.

The Village of Bensenville website is the best starting point for department contacts and online services.

From this site you can pull up staff directories, meeting agendas, and forms for most village services.

The Village Clerk's office handles public records, meeting minutes, and official documents. If you are looking for a staff phone list or any village record, start here. The clerk's office also processes business licenses and voter registration. For questions about any of these services, call the main Village Hall line and ask for the clerk.

Police Department Phone Numbers

The Bensenville Police Department is at 345 E. Green Street, Bensenville, IL 60106. The non-emergency dispatch number is 630-458-4021. Use this line for noise complaints, parking problems, accident reports, or anything that does not need a 911 response. The administrative line is 630-594-1057 for general questions during business hours. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but the dispatch line works around the clock for non-emergency calls.

The Bensenville Police Department page has details on divisions, staff contacts, and how to file reports online. If you need a copy of an accident report or want to look up case information, the records division handles those requests. You can call or visit during office hours.

For emergencies, always call 911. The police department shares dispatch through the Addison Consolidated Dispatch Center, which serves several DuPage County communities. This means you may hear a dispatcher from the shared center when you call the non-emergency line, but they will connect you to Bensenville officers.

Fire Protection District

Bensenville is covered by the Bensenville Fire Protection District. The non-emergency number is 630-350-3441. The main station is at 500 S. York Road, Bensenville, IL 60106. This is a separate district from the village government, so it has its own board and budget. But for residents, the service works the same way. Call the non-emergency line for fire prevention questions, inspection requests, or general information. For fire emergencies, call 911.

The Bensenville Fire Protection District website has contact information for staff and details about fire prevention programs. The district also handles ambulance service for the village. If you need a copy of an incident report or want to schedule a fire inspection for your business, the administrative office can help during normal business hours.

FOIA and Public Records Requests

The Village of Bensenville takes public records requests through its Freedom of Information Officer. The FOIA Officer can be reached at 630-350-3404. You can also send requests by email to FOIArequest@bensenville.il.us or by mail to Village of Bensenville, 12 S. Center Street, Bensenville, IL 60106. Walk-in requests are accepted at Village Hall too.

The legal basis for public records access in Illinois is the Freedom of Information Act (5 ILCS 140). Under this law, phone directories, staff lists, department rosters, and office contact details are all public records. The village has five business days to respond to most requests. If your request involves a large volume of records, the village may take a short extension, but they have to let you know in writing.

Some records have narrow exceptions. Personal cell phone numbers of employees and certain law enforcement files may be withheld. But office phone numbers, department lines, and general contact information are almost always available to anyone who asks. There is no fee for most simple requests, though the village can charge for copying costs on large orders.

The Illinois Local Records Act (50 ILCS 205) also requires the village to keep and preserve public records. This means old phone directories and past staff lists should still be on file if you need historical contact information. The clerk's office can tell you what archived records are available.

Public Works and Village Services

The Bensenville Public Works Department picks up at 630-350-3435. This department handles streets, water, sewer, and general infrastructure for the village. If you have a water main break, a pothole, or a street light out, this is the number to call. During business hours, staff can take your report and dispatch a crew. For after-hours emergencies related to water or sewer, call the police non-emergency line at 630-458-4021 and they will get the right crew out.

The Bensenville Public Works page has details on services, schedules for garbage pickup, and forms for service requests.

Community and Economic Development is another key department. They handle building permits, zoning questions, code enforcement, and business development. The department is based at Village Hall and can be reached through the main number at 630-766-8200. If you are planning a home renovation or starting a business, this is where you get the permits and approvals you need.

Tips for Reaching the Right Office

Start with the main Village Hall number at 630-766-8200 if you are not sure which department handles your issue. The front desk staff fields calls like this every day and can transfer you fast. For police matters, go straight to the non-emergency line at 630-458-4021. For fire or ambulance questions, try 630-350-3441. Public works issues go to 630-350-3435.

Here are some quick tips to get through faster:

• Call early in the day for shorter hold times
• Check the village website first for forms and online options
• Use email for FOIA requests to create a paper trail
• Keep a note of who you spoke with and when
• For after-hours water or sewer problems, call police dispatch

Most village offices are open Monday through Friday. Tuesday has extended hours until 6:30 p.m. at Village Hall, which is good if you can't make it during normal work hours. The police dispatch line runs 24 hours.

Nearby Cities Phone Directory

Several cities near Bensenville have their own phone directory pages with local office contacts. If you live near the village border or need to reach a neighboring city, use the links below.

Wood Dale is also nearby but does not have a dedicated page at this time. For Wood Dale contacts, try their village website or call DuPage County offices directly.

DuPage County Phone Directory

Bensenville sits in DuPage County. County offices handle property taxes, vital records, court filings, and other services that go beyond what the village covers. If you need a birth certificate, a marriage license, or have business with the county court, the DuPage County phone directory page has the contacts you need. The county seat is in Wheaton, so some in-person visits for county services will take you there. Many county services are also available online through the DuPage County website.