Des Plaines Phone Directory Search

The Des Plaines phone directory provides contact details for every city department and public office in this Cook County community. Des Plaines has about 59,000 residents, and the city government operates out of City Hall on Miner Street. From the City Manager to the police records desk, each office has its own phone line and mailing address. This page gathers the most important numbers and office details for Des Plaines so you can find the right contact without calling around. Use the search tool or scroll through the sections below to get the phone number you need.

Des Plaines City Hall Contacts

Des Plaines City Hall sits at 1420 Miner Street, Des Plaines, IL 60016. The main phone number is 847-391-5300. Office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. This building is the center of city government operations, and most departments can be reached through the main line or by walking in during business hours.

The City of Des Plaines website is the main online resource for department pages and contact details.

The state website also links to local government resources and can help if you need to find state-level contacts that serve Des Plaines.

The City Manager, Dorothy Wisniewski, can be reached at 847-391-5488. The City Clerk's office answers at 847-391-5311. These two offices handle much of the day-to-day business that residents call about. The clerk's office is especially useful for public records, meeting minutes, and official city documents. If you are not sure which department to call, the main line at 847-391-5300 is always a safe starting point because the staff can route you to the right place.

Note: City Hall hours may be shorter on days before major holidays. Call ahead to confirm if you are planning a visit.

Des Plaines Department Phone Numbers

Des Plaines runs several departments out of City Hall and nearby city buildings. Each has its own phone number and, in some cases, its own address. The city website has a directory page that lists all departments with their contact info, which makes it easy to find a direct line without going through the switchboard.

Some of the most called numbers in the Des Plaines phone directory include the City Clerk at 847-391-5311, the City Manager at 847-391-5488, and the police non-emergency line at 847-391-5400. Public Works, Community Development, and the Finance Department also have their own direct lines. Having these numbers on hand saves time because you can skip the front desk and get straight to the person who handles your issue.

The Illinois Freedom of Information Act (5 ILCS 140) makes all staff directories and department contact lists public records. If the online directory does not have the specific contact you need, you can file a FOIA request for a full department phone list. The city has five working days to respond under state law.

The city also maintains a separate records division within the police department. That office picks up at 847-391-5504. If you need a copy of a police report or an accident record, that is the number to call. The police station is at 1418 Miner Street, right next to City Hall.

Police and Fire Contacts in Des Plaines

For emergencies, call 911. The Des Plaines Police Department non-emergency line is 847-391-5400. The police station is at 1418 Miner Street, Des Plaines, IL 60016, which is right next door to City Hall. Police Chief David Anderson oversees the department. For records requests, the police records office has its own line at 847-391-5504.

The Des Plaines Fire Department takes non-emergency calls at 847-391-5800. The fire department covers fire prevention, inspections, and ambulance service for the city. If you need a fire inspection for a commercial property or have questions about fire codes, call the non-emergency line and ask for the fire prevention division.

Here are the main public safety numbers:

• Emergency: 911
• Police non-emergency: 847-391-5400
• Police records: 847-391-5504
• Fire non-emergency: 847-391-5800
• Police station: 1418 Miner Street, Des Plaines, IL 60016

Note: The police records office handles crash reports and other document requests. You can also get crash reports through buycrash.com if you prefer to go online.

Des Plaines FOIA and Public Records

Des Plaines handles FOIA requests through Room 602 at City Hall. You can submit a request by email to foia@desplainesil.gov or by mail to the City Hall address. The city follows the state timeline of five working days for a response. Simple requests like a department phone list or staff directory usually get a fast turnaround. More complex requests may take longer, but the city will let you know if it needs extra time.

The State of Illinois FOIA contacts page is a useful reference if your search extends to state-level agencies.

That page lists FOIA officers for every state agency, which helps when a records request crosses from city territory into state jurisdiction.

The 5 ILCS 140 law applies to all public bodies in Illinois, including the City of Des Plaines. Phone directories, staff contact lists, email addresses, and department rosters are all considered public records. There are some narrow exemptions for certain law enforcement records, but most city contact info is available. The first 50 pages of any FOIA response are free. After that, the city charges $0.15 per page for copies.

The Illinois Department of Labor FOIA page provides another example of how state agencies handle records requests under the same law.

State agencies follow the same five-day response rule that Des Plaines uses at the city level.

Des Plaines Phone Directory and Records

The Illinois Local Records Act (50 ILCS 205) requires the city to maintain and preserve all public records. This covers phone directories, department contact sheets, staff rosters, and meeting minutes. The city archives older records, but they stay available through the FOIA process. If you need a past version of a department phone list, the City Clerk at 847-391-5311 can help you track it down.

The City Clerk's office is the best starting point for any records question in Des Plaines. They handle meeting minutes, ordinances, resolutions, and official city documents. Most current records are on the city website, but older materials might need to be requested in person or by mail. The clerk can also point you to the right department if your question falls outside their area.

Des Plaines sits in Cook County, so county-level records go through a separate office. The Cook County Clerk handles county records while the Des Plaines City Clerk handles city records. Knowing which level of government holds the record you need is the first step in any search. Property taxes, court cases, and vital records like birth and death certificates all go through the county.

How to Use This Phone Directory

Start with the main number. If you call 847-391-5300, the City Hall front desk can transfer you to any department. If you already know which office you need, use the direct numbers listed on this page to save time. The city website also has a directory you can browse by department name.

For records requests, the FOIA process is the formal way to go. Email foia@desplainesil.gov with your request, or mail it to City Hall. Describe what records you want as clearly as you can. The more specific your request, the faster the response. If you just need a phone number that is not listed online, calling the main line is usually quicker than filing a formal request.

Some tips for reaching Des Plaines offices:

• Call the main line at 847-391-5300 when you are unsure which department to reach
• Use the police records number at 847-391-5504 for report copies
• Email foia@desplainesil.gov for formal records requests
• Visit City Hall at 1420 Miner Street for in-person help

Most city offices are open Monday through Friday. If you need to visit in person, the 8:30 a.m. to 5:00 p.m. window applies to most departments. Some services may have different hours, so calling ahead is a good idea if you are making a special trip.

Nearby Cities Phone Directory

Several cities near Des Plaines have their own phone directory pages with local department contacts. Park Ridge, Mount Prospect, and Elk Grove Village are also close to Des Plaines but do not have separate pages on this site. Use the links below to reach nearby communities that do.

Cook County Phone Directory

Des Plaines is in Cook County. County offices handle property tax assessments, vital records, court filings, and other services outside city jurisdiction. The main Cook County phone number is 312-443-5500. If your question involves county government rather than city government, the Cook County phone directory page has the contacts you need. Many Des Plaines residents use both city and county offices depending on the issue at hand.