Batavia Phone Directory Lookup

The Batavia phone directory lists contact numbers for every city department and office in this Kane County community along the Fox River. Batavia has a population of about 27,151 and runs its government from City Hall on North Island Avenue. Each department has direct phone lines, and the front desk can route your call if you are not sure who to reach. This page covers all the key numbers, addresses, and hours for Batavia city offices. Use the search tool or scroll through each section to find the contact you need.

Batavia City Hall Contact Info

Batavia City Hall is at 100 North Island Avenue, Batavia, IL 60510. The main phone number is 630-454-2000. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This is the main building for city government, and most departments either work out of City Hall or have offices nearby.

The City of Batavia website has a staff directory and department pages with direct phone numbers, email addresses, and office locations for each department.

The state of Illinois also keeps a directory of local government contacts, which is a helpful backup if the city site is down or does not have what you need.

Walk-ins are welcome during business hours. City Hall has a front desk where staff can answer questions, give you forms, and point you to the right department. Phone calls are the fastest way to get answers for simple questions. If you call after hours, leave a voicemail with your name and number. Staff usually return calls the next business day. The building closes on state and federal holidays.

Batavia sits along the Fox River and has a compact downtown area. City Hall is easy to find and has parking available nearby.

Batavia Department Phone Numbers

The city runs nine departments, each with its own phone line. The main City Hall number connects to the front desk, but most departments also take direct calls. Here are the key numbers:

• City Hall main line: 630-454-2000
• Police non-emergency: 630-454-2500
• Public Works: 630-454-2300
• Community Development (Building): 630-454-2700
• Engineering: 630-454-2750

The police non-emergency number also serves as the after-hours line for water and utility emergencies. If you have a water main break or sewer backup outside of normal business hours, call 630-454-2500 and they will connect you to the right people. Public Works keeps regular hours of 7:00 a.m. to 4:00 p.m., Monday through Friday, at 200 North Raddant Road.

Community Development handles building permits, zoning questions, inspections, and code enforcement. Engineering covers road projects, stormwater management, and construction specifications. The Batavia departments page breaks down each office if you need more detail on who does what.

The city also has Finance, Fire, Human Resources, and Information Systems departments. For those, call the main City Hall line and ask to be transferred.

Batavia Police Department

The Batavia Police Department handles non-emergency calls at 630-454-2500. For emergencies, call 911. The non-emergency line connects to dispatch, which is staffed around the clock. They can transfer you to an officer, the records division, or any other section of the department.

Walk-ins are welcome at the police station during normal hours. If you need a copy of a report, want to check on a case, or have a general question, calling first is usually fastest. After-hours calls still go through dispatch, so someone is always available.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police records, staff directories, and phone lists from the Batavia Police Department. FOIA requests go through the City Clerk's office. Response time is five business days under state law, though the city may need more time for large or complex requests.

The police department also handles animal control calls and parking enforcement in Batavia. If your issue falls into one of those areas, the non-emergency number is the right place to start.

Public Records and FOIA in Batavia

Batavia is a public body under Illinois law. City records, including phone directories, staff contact lists, budgets, and meeting minutes, are open to the public. The City Clerk handles FOIA requests. You can submit a request in person at City Hall, by mail, or through the city website.

The law that covers this is 5 ILCS 140, the Freedom of Information Act. Any person can ask for records without providing a reason. Batavia must respond within five business days. Phone lists, email directories, contracts, and most other city documents are available through FOIA.

The Illinois Local Records Act (50 ILCS 205) requires Batavia to preserve public records for set periods. Old phone directories and past contact lists may still be available. If something is not posted on the city website, a FOIA request is the way to get it. The first 50 pages of black-and-white copies are usually free.

Batavia also posts many records on its website proactively. Check the online document library before filing a FOIA request. What you need might already be there.

How to Use the Batavia Phone Directory

Start with the main number, 630-454-2000. Tell the front desk what you need, and they will get you to the right department. If you have a direct number, use that to skip the front desk. The police non-emergency line is the only one that runs 24 hours.

Batavia is a mid-sized city, but departments are responsive. You will usually reach someone within a few rings during business hours. If you hit voicemail, leave your name, number, and a short note. Staff are good about getting back to people.

The Illinois state FOIA contacts page is useful if you need a state agency that works with Batavia.

The state site lists FOIA officers for agencies across Illinois, which helps when your question involves both city and state government.

Keep in mind that certain services are handled at the county level. Property taxes, vital records, and court filings go through Kane County offices in Geneva. If City Hall tells you they cannot help with something, it is likely a county matter. Check the Kane County phone directory page for those contacts.

Batavia Phone Directory Records

The city keeps records of all department contacts and staff directories as part of its administrative files. These are public records under Illinois law. If you need a full phone list for a department or a copy of a past directory, contact the City Clerk at City Hall. You can call or walk in during business hours.

Records are stored according to the schedules in the Local Records Act (50 ILCS 205). Phone directories fall under general administrative records. Older listings may still be on file. A FOIA request is the standard route for getting copies of records that are not currently posted on the city website.

County-level records are kept separately by Kane County. If you need county phone lists or contact information, go through the Kane County Clerk in Geneva rather than through the city.

Nearby Cities Phone Directories

Batavia is in the Fox River valley, close to Aurora and St. Charles. Geneva and North Aurora are also nearby but do not have their own phone directory pages on this site yet. Here are the closest cities with pages:

Kane County Phone Directory

Batavia is in Kane County. County offices handle property records, vital records, court filings, and other services outside the scope of city government. The county seat is Geneva, where most Kane County offices are located. If your question involves county government rather than the city, the Kane County phone directory page will have the right contacts. Many Batavia residents deal with both city and county offices depending on the issue.