Washington Phone Directory
The Washington phone directory covers all city government offices in this Tazewell County community of about 15,919 people. Washington sits east of Peoria along the Illinois River valley and keeps most of its city services at one main hall on Walnut Street. You can use this page to find phone numbers for City Hall, the clerk, police, and public works. The search tool below also lets you look up contact info fast. Each section lists a department with its direct line, address, and office details so you know who to call.
Washington Phone Directory Quick Facts
Washington City Hall Phone Directory
Washington City Hall is at 301 Walnut Street, Washington, IL 61571. The main phone number is 309-444-3196. You can also reach them at 309-444-9779. This is the hub for most city services. The front desk can route your call to any department in the building, and walk-ins are welcome during normal hours, Monday through Friday. If you need a quick answer, a call to the main line is the best place to start. Staff can help with general questions or transfer you to the right office.
The City of Washington website is the main online portal for all departments and contact info.
The site lists every department, links to forms, and shows current office hours.
Washington keeps most city offices under one roof. The administration office handles day-to-day operations and can be reached at the main number. If you are not sure which department deals with your issue, call the front desk first. They field a wide range of calls each day and know where to send you. The city also runs its own email contact at cityhall@ci.washington.il.us for written questions. This can be a good option if your question is not urgent or you want a paper trail for your request. Response times on email vary, but most routine questions get a reply within a day or two.
Washington City Clerk Office
The Washington City Clerk can be reached at 309-444-1137. The clerk's office is in City Hall at 301 Walnut Street. This office handles official city records, meeting minutes, ordinances, and license applications. If you need a copy of a city document or want to check the status of an ordinance, the clerk is the right contact. Business license questions also go through this office.
Under the Illinois Local Records Act (50 ILCS 205), Washington must keep and preserve all public records. That includes phone directories, staff lists, and organizational charts. The clerk's office manages these records and makes them available on request. If you need an old directory or archived contact sheet, this is where to ask.
The city clerk page on the Washington website has more info about services, forms, and how to submit requests. You can find meeting agendas and past minutes there too.
Note: Call 309-444-1137 for the clerk directly instead of going through the main line if you know that is the office you need.
Police Phone Numbers for Washington
The Washington Police Department non-emergency line is 309-444-2313. Always call 911 for real emergencies. The police station is at 115 W Jefferson Street, Washington, IL 61571. The non-emergency number connects you to the front desk where staff can help with reports, general questions, and service requests that do not need an immediate response. Past-incident reports, noise complaints, and parking issues all go through this line.
The Washington Police Department page has more details about services and programs. The department handles a range of calls beyond just crime. Animal control, traffic concerns, and welfare checks come through the non-emergency desk. If you are not sure whether something warrants a 911 call, use the non-emergency line. The dispatcher will escalate it if needed.
Under 5 ILCS 140, the Illinois Freedom of Information Act, you can request phone directories and staff lists from the Washington Police Department. Most routine requests get a response within five business days. Some law enforcement records have exemptions, but general contact directories are usually released without issue.
FOIA and Public Records in Washington
The Illinois Freedom of Information Act (5 ILCS 140) gives you the right to request public records from the City of Washington. Phone directories, staff lists, department budgets, meeting minutes, and contracts are all available through a FOIA request. The city must respond within five business days. If the request is large or covers many records, the city can extend that deadline by up to five more days with written notice.
To file a request, contact the city clerk at 309-444-1137. You can submit your request in writing by mail, by hand at City Hall, or by email. The clerk reviews each request and either provides the records or explains any exemptions that apply. Most routine requests for things like phone lists and contact info get filled fast. Written requests create a paper trail, which helps if you need to follow up later.
The state keeps a list of FOIA contacts across Illinois public bodies for reference.
Washington City Services Directory
Washington runs several departments that handle services for residents. Public Works covers streets, drainage, water, and sewer. Planning and Development handles building permits, zoning, and code enforcement. The fire and rescue department can be reached through City Hall for non-emergency questions. All of these offices use the main phone number at 309-444-3196 as a starting point, and the front desk can transfer you.
For water and sewer billing questions, the utility department at City Hall can help. They handle new accounts, billing disputes, and payment processing. You can call the main number and ask for utilities, or stop by City Hall in person. The cemetery office for Glendale Cemetery is also managed through City Hall. Washington keeps most services centralized, which makes it easier to find the right person without calling multiple numbers.
Note: If your question involves county services like property tax or court filings, those go through Tazewell County offices, not Washington City Hall.
Using the Washington Phone Directory
Getting through to the right office in Washington is usually simple. The main number at 309-444-3196 handles most calls. If you already know which office you need, you can use the direct lines listed on this page. For the city clerk, call 309-444-1137. For police non-emergency, call 309-444-2313. Otherwise, the front desk will transfer you.
Here are some tips for calling Washington city offices:
- Call 309-444-3196 for any city department
- Use 309-444-1137 for the city clerk
- Dial 309-444-2313 for police non-emergency
- Always call 911 for emergencies
- Visit City Hall at 301 Walnut Street for in-person help
- Email cityhall@ci.washington.il.us for written questions
If you need something the city does not handle, like county records or court filings, those go through Tazewell County offices. The city staff at the front desk can usually give you the county number if you are not sure where to call. Many Washington residents need both city and county contacts at different times, so having both sets of numbers on hand is helpful.
Nearby Cities Phone Directory
Washington sits in the greater Peoria metro area near several other communities. Peoria is the largest nearby city and the Tazewell County seat is right across the river in Pekin. Pekin handles many county-level services for Tazewell County residents. Bloomington and Normal are about an hour east and share their own set of city government offices. If you need contacts in those communities, each has a dedicated phone directory page on this site.
Tazewell County Phone Directory
Washington is in Tazewell County. County-level offices handle things like property tax assessments, vital records, and court filings. If your question involves county government rather than city government, you will need to contact Tazewell County offices in Pekin. The county courthouse handles most county business, from the circuit clerk to the county assessor. Many Washington residents interact with county offices for things the city does not handle, like marriage licenses and property transfers.