Access Pekin Phone Directory

The Pekin phone directory gives you direct numbers for every city department and office in this Tazewell County seat. Pekin is home to about 32,000 people and sits just south of Peoria along the Illinois River. The city runs its own police force, fire department, and public works division. This page puts all the main phone numbers in one spot so you can reach the right person without getting passed around from office to office.

Pekin City Hall Phone Numbers

City Hall is the main government building in Pekin. It sits at 111 South Capitol Street, Pekin, IL 61554. The main phone line is 309-477-2300. This number connects you to the front desk, where staff can answer general questions or transfer you to a specific department. Walk-ins are welcome during regular hours.

Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The building closes on weekends and state holidays. If you plan to visit for something specific, calling ahead is a good idea. Some departments keep shorter hours or need an appointment for certain services.

The City of Pekin website has a staff directory and department pages with contact info for all offices.

The state website also links to local government pages and can help you figure out whether your issue sits with the city, the county, or a state agency.

The City Clerk's Office is inside City Hall. The clerk handles public records requests, council meeting minutes, and official city documents. This is the office to contact for FOIA requests. The clerk also manages business licensing and voter registration services in Pekin.

Key Pekin Phone Directory Contacts

These are the numbers Pekin residents call the most. Having them on hand saves time and cuts down on transfers between offices.

• City Hall Main Line: 309-477-2300
• Police Non-Emergency: 309-346-3132
• Fire Department Non-Emergency: 309-477-2388
• Public Works/Public Property: 309-410-8272
• City Clerk: 309-477-2300 (ask for Clerk)

Most departments are in or near City Hall on South Capitol Street. The police station has its own building. Public works handles streets, water, sewer, and snow removal. The fire department covers fire response and ambulance service. All lines go to voicemail after hours, except police and fire, which are staffed around the clock.

The Pekin phone directory is most useful during business hours. That is when you can reach administrative staff at every department. After 5:00 p.m. and on weekends, only emergency services pick up live calls.

Pekin Police Department Phone Number

The Pekin Police Department non-emergency line is 309-346-3132. Use this number for noise complaints, theft reports, parking problems, and general police questions. For any emergency, dial 911. The department is staffed 24 hours a day, 7 days a week.

The records division handles copies of accident reports, incident reports, and other police documents. Call the non-emergency line during business hours and ask for records. They can tell you what is available and how to get a copy. Some records may need a written request.

Pekin police also handle animal control calls. If you have a stray animal issue or a concern about a dangerous dog, call 309-346-3132. They will either help directly or connect you with the right officer.

Pekin Fire Department Numbers

The Pekin Fire Department non-emergency number is 309-477-2388. Call this line for questions about fire inspections, smoke detectors, burn permits, or fire safety programs. For emergencies, always use 911. The fire department also provides ambulance service within the city limits.

If you have a billing question from an ambulance run, call the administrative line during business hours. The fire department staff can walk you through your bill or direct you to the right contact. Medical transport billing can be confusing, so do not hesitate to call and ask questions. They deal with these calls regularly.

Pekin Public Works Phone Directory

Public works in Pekin covers a wide range of services. Streets, water lines, sewer systems, sidewalks, and snow plowing all fall under this department. The Public Property Manager can be reached at 309-410-8272. For general public works questions, you can also try the main city line at 309-477-2300 and ask to be transferred.

If you spot a pothole, a water leak, or a blocked storm drain, call during business hours. For after-hours emergencies like a broken water main, call the police non-emergency line at 309-346-3132. They can get a public works crew out if the situation needs fast action.

The Pekin Public Works page on the city website has more detail on services, request forms, and how to report issues online. Water billing questions may go through a different office, so call first to make sure you reach the right person.

Pekin FOIA and Public Records

The City of Pekin follows the Illinois Freedom of Information Act (5 ILCS 140) for all public records requests. Submit your request to the City Clerk by mail, in person, or online. The city has five business days to respond under state law. Phone directories, staff lists, and department contact sheets all qualify as public records.

Most simple requests are free. If a request involves heavy copying, the city may charge a small per-page fee. The clerk will let you know about any costs upfront. You do not have to explain why you want the records. The law gives you the right to ask.

The Illinois Local Records Act (50 ILCS 205) requires Pekin to maintain and preserve its official records. Contact directories, org charts, and meeting minutes are all covered. Even archived records are still available if you file a request through the clerk.

The state contact page helps residents track down numbers for state agencies that operate above the city and county level.

How to Use the Pekin Phone Directory

Start by figuring out what you need. Most general questions go to City Hall at 309-477-2300. Police calls go to 309-346-3132. Fire questions go to 309-477-2388. If your question involves county services like property taxes or court filings, you will need to call Tazewell County instead.

Tips for reaching Pekin city offices:

• Call 309-477-2300 for the main switchboard
• Have your address or account number handy
• Call before noon for the shortest wait
• Use the city website to submit requests online
• Leave a voicemail if you reach a recording
• For emergencies, always dial 911

City Hall closes at 5:00 p.m. on weekdays. No weekend hours for general city business. If you leave a voicemail, staff usually return calls the same day or by the next morning. The Pekin phone directory numbers on this page are current as of 2026. If something has changed, the city website will have the latest info.

Nearby Cities Phone Directory

A few cities near Pekin have their own phone directory pages on this site. Peoria is just across the river, and both Normal and Bloomington are about an hour east. East Peoria is also close by but does not have a dedicated page here at this time.

Tazewell County Phone Directory

Pekin is the county seat of Tazewell County. County offices handle property taxes, vital records, court filings, and services that the city does not cover. Pekin being the county seat means many county offices are right in town, which makes it easy to handle both city and county business in the same trip. For county contact details, check the Tazewell County government website or call the county courthouse directly.