Search Vernon Hills Phone Directory
The Vernon Hills phone directory covers every village department, from the police station to public works. Vernon Hills is a village of about 26,876 in Lake County, located along the Milwaukee Avenue corridor in Chicago's north suburbs. Village Hall is at 290 Evergreen Drive, and the main phone number is 847-367-3700. That single number connects to the front desk, where staff can route you to any department. The village also runs a police department, community development office, and finance department, each with its own line. Browse below or use the search tool to find the contact you need.
Vernon Hills Quick Facts
Vernon Hills Village Hall
Village Hall is at 290 Evergreen Drive, Vernon Hills, IL 60061. The phone number is 847-367-3700, and the fax is 847-367-2541. Office hours are Monday through Friday during normal business hours. The building houses most village departments under one roof, which makes it easy to handle more than one thing per visit.
The village president is Roger Byrne. He leads the village board, which includes six trustees. The board meets on a regular schedule, and meeting agendas are posted on the village website ahead of time. The village clerk's office is also inside Village Hall and handles official records, meeting minutes, and public document requests.
The Village of Vernon Hills website is the go-to source for department contacts, permit applications, and meeting schedules.
The website includes a full staff directory, so you can often find a direct email or phone extension without calling the main line first.
If you visit in person, the front desk staff can point you to the right office. Walk-ins are welcome for most questions. For anything that needs a specific document or form, calling ahead is a good idea so you know what to bring.
Vernon Hills Department Phone Numbers
Vernon Hills has a handful of key departments, each with its own phone line. The community development department handles building permits, zoning, and inspections. The finance department deals with budgets, billing, and tax questions. Public works manages roads, water, and infrastructure. The village manager's office oversees day-to-day operations.
Here are the main phone numbers for Vernon Hills departments:
- Village Hall Main: 847-367-3700
- Police Non-Emergency: 847-362-4449
- Public Works: 847-367-3726
- Community Development: 847-367-3700
- Village Clerk: 847-367-3700
- Village Manager: 847-367-3700
Most departments share the main Village Hall number but have their own extensions. When you call 847-367-3700, just tell the front desk which office you need. Public works has its own separate line at 847-367-3726 because their crew is based at a different location. The police department is at 847-362-4449 for anything that doesn't need 911.
You can also reach many departments by email. The village website has a contact form and a staff directory with individual email addresses. Email is a solid choice when your question is not time-sensitive. You'll typically get a reply within one business day.
Vernon Hills Police Department
The Vernon Hills Police Department handles law enforcement for the entire village. For emergencies, call 911. The non-emergency number is 847-362-4449. Use this line for things like parking complaints, minor theft reports, or to follow up on a case. The department is staffed around the clock, so the non-emergency line works at any hour.
The department employs sworn officers and civilian staff. The police chief reports to the village manager. Officers patrol the Hawthorn Mall area, residential neighborhoods, and the commercial zones along Milwaukee Avenue. Vernon Hills has a low crime rate compared to the rest of the county, but the department stays busy with traffic enforcement and community policing.
Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police staff directories, department contact lists, and other public records. The village must respond within five business days. Some records related to active investigations or undercover work may be exempt, but most department contact info is available to anyone who asks.
FOIA and Public Records
Vernon Hills follows the Illinois Freedom of Information Act (5 ILCS 140) for all records requests. Phone directories, staff contact lists, department emails, and meeting minutes are all public records you can request. The village clerk's office processes these requests.
To file a FOIA request, you can send it by mail to 290 Evergreen Drive, Vernon Hills, IL 60061, by email, or in person. The village has five business days to respond. They can take a five-day extension if they need more time, but they have to notify you in writing. There is no fee for most simple requests, though large document requests may involve copying costs.
The Illinois Local Records Act (50 ILCS 205) requires the village to keep and preserve all public records. That includes past staff directories, old phone lists, and archived department contacts. If you need something from a prior year, the clerk's office can help you track it down.
The village also posts a lot of information on its website without needing a formal request. Check the staff directory and department pages first. You might find what you need without filing anything.
Community Resources and Services
Vernon Hills residents can call 211 for help finding local services, including housing assistance, food banks, and mental health resources. This is a statewide helpline, not a village number, but it covers Lake County services that many Vernon Hills residents use.
The village website also lists senior programs, special events, and permit applications. The Vernon Hills services page is a good starting point for anything that doesn't fit neatly into one department. Residents can sign up for email notifications about village news, road closures, and meeting schedules through the site.
State-level contacts can help when a village office can't answer your question, especially for matters involving state agencies, courts, or licensing.
For questions about property taxes, court filings, or vital records, you'll need to go through Lake County offices. The village does not handle those directly. See the county section below for more.
Nearby Cities Phone Directory
Vernon Hills sits in the central part of Lake County. Mundelein and Libertyville are next door but do not have their own pages on this site. Buffalo Grove and Wheeling are the closest qualifying cities with full phone directory pages. Use the links below to look up contacts in those communities.
Lake County Phone Directory
Vernon Hills is in Lake County. The county handles property taxes, vital records, court filings, and a range of services that go beyond what the village provides. Lake County offices are in Waukegan, the county seat. If you need to reach the county clerk, the recorder of deeds, or the circuit court, the Lake County phone directory page has the right numbers. Many Vernon Hills residents need both village and county contacts, so it helps to know the difference between what each level of government handles.