Search Park Ridge Phone Directory

The Park Ridge phone directory gives you direct access to every city department phone number and office contact in one place. Park Ridge is a city of close to 39,000 people just northwest of Chicago, and its city government runs a tight operation out of a main building on Butler Place. This page pulls together the most useful numbers so you can reach the right office on the first try. From the City Manager to the fire department, each listing includes the phone number, address, and other details you need. Use the search tool or scroll through to find your contact.

Park Ridge City Hall Contacts

Park Ridge City Hall sits at 505 Butler Place, Park Ridge, IL 60068. The main phone number is 847-318-5200. The fax line is 847-318-5303. City Hall is open Monday through Friday from 8:00 am to 5:00 pm. This building houses most of the city's administrative offices, so a single call to the main number can get you transferred to almost any department.

The City of Park Ridge website serves as the central hub for department info, forms, and meeting schedules.

The Illinois state portal shown above can also help you find state-level contacts that serve the Park Ridge area.

Joe Gilmore is the City Manager. His direct line is 847-318-5216, and his email is jgilmore@parkridge.us. The City Manager's office oversees day-to-day operations for the entire city government. If you are not sure where your question should go, this office can steer you to the right department. They handle a lot of the coordination between departments and are used to fielding general calls from residents.

Michael Lupo serves as the City Clerk. The Clerk's office is at 847-318-5204. The clerk handles public records, FOIA requests, meeting agendas, and official city documents. This is the first office to call if you need copies of any city record or want to know how to attend a public meeting.

Park Ridge Police and Fire Numbers

The Park Ridge Police Department non-emergency line is 847-318-5252. Call 911 for any emergency. The non-emergency number handles things like filing a report after the fact, asking about parking rules, or checking on the status of a case. The police station is near City Hall, and walk-ins can speak with an officer at the front desk during business hours.

The Park Ridge Fire Department answers at 847-318-5283. Use this number for non-emergency questions about fire inspections, smoke alarm programs, or open burn rules. The fire department also does community outreach, so if you need a fire safety talk for a school or group, call this number to set it up. For actual fires or medical emergencies, always dial 911.

Both departments are required to release certain records under Illinois law. Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police reports, incident logs, and staff phone lists. Requests go through the City Clerk at 847-318-5204. Most records are available within five business days.

Note: Calling the non-emergency police line after hours may route you to Cook County dispatch, so have your address ready.

Park Ridge Phone Directory by Department

Park Ridge keeps its department structure simple. Most offices run out of City Hall on Butler Place. The key numbers for the Park Ridge phone directory are listed below. Each line connects you straight to that department without going through a main menu or switchboard.

• City Manager: 847-318-5216
• City Clerk / FOIA: 847-318-5204
• Police (Non-Emergency): 847-318-5252
• Fire Department: 847-318-5283
• Main Line: 847-318-5200

If you call the main line at 847-318-5200, a receptionist can transfer you to any department in the building. This is the easiest route if you are not sure which office handles your issue. Community Development, Public Works, and Finance all share the building and can be reached through the main number. The city website also has a full staff directory if you need to reach a specific person by name or look up an email address.

Park Ridge does not run a 311 system like Chicago does. All city service requests go through the main phone line or through the city website. If you need to report a pothole, a broken streetlight, or a fallen tree, call the main number and ask for Public Works. They handle most infrastructure issues within the city limits.

FOIA and Records in Park Ridge

The City Clerk's office at 847-318-5204 handles all FOIA requests for Park Ridge. You can submit a request in person at City Hall, by mail to 505 Butler Place, or by fax at 847-318-5303. The Illinois Freedom of Information Act (5 ILCS 140) gives you the right to request any public record the city holds. Phone directories, staff lists, department contact sheets, and meeting minutes all fall under this law.

The city must respond within five business days. Simple requests often come back in two or three days. If the city needs more time for a complex request, they will send you a letter explaining the delay. The first 50 pages of black-and-white copies are usually free. After that, the city can charge a small per-page fee.

The state FOIA resource page above explains how the law works across all Illinois municipalities, including Park Ridge.

The Illinois Local Records Act (50 ILCS 205) also requires Park Ridge to keep and preserve public records. Old phone directories, past budgets, and archived staff lists should all be on file. If something is not posted on the website, the clerk can help you track it down. This law makes sure that public records don't get thrown away without proper approval from the state.

Using the Park Ridge Phone Directory

Figure out which department you need first. City services like roads, water, and trash go through Public Works. Permits and building questions go to Community Development. Records and FOIA go to the City Clerk. If none of those sound right, the main line at 847-318-5200 is always a safe first call.

Park Ridge is close enough to Chicago that some residents get confused about which government to call. If your question is about a city street, park, or local ordinance, call Park Ridge. If it is about county taxes, courts, or vital records, call Cook County. If it is about something on a state highway or a state agency, use the Illinois state contacts. Keeping those three levels straight will save you time on the phone.

The city website at parkridge.us has an online staff directory where you can search by name or department. This is handy if you already know who you need to reach and just need their direct extension or email. The site also posts meeting agendas and minutes, so you can check those before calling the clerk for copies.

Note: Park Ridge City Hall closes at 5:00 pm on weekdays and is closed on weekends, so plan calls during those hours for non-emergency matters.

Nearby Cities Phone Directory

Park Ridge borders Chicago to the southeast and sits near several other suburban communities. The links below lead to phone directory pages for nearby cities that have dedicated pages on this site. Des Plaines and Skokie are also close but do not have pages here at this time.

Cook County Phone Directory

Park Ridge is in Cook County. County offices handle property taxes, vital records, court filings, and elections. The main Cook County number is 312-443-5500. If your question is about something the county handles rather than the city, use the Cook County phone directory page to find the right contact. Property tax questions, for example, go through the Cook County Assessor's office, not through Park Ridge City Hall. Many residents need both city and county numbers depending on the issue.