Find Oswego Phone Directory
The Oswego phone directory brings together contact numbers for all village departments and offices in this fast-growing Kendall County community. Oswego has more than 36,000 residents and a village government that runs its own hall, police department, public works, and clerk's office. The main village phone line is 630-554-3618. This page lists the numbers you need to reach every key department in Oswego, along with details on how to request public records and find the right office for your question.
Oswego Phone Directory Quick Facts
Oswego Village Hall Phone Directory
Village Hall is at 100 Parkers Mill, Oswego, IL 60543. This is the main building for village government. The phone number is 630-554-3618. An alternate line at 630-551-7300 also connects to village offices. Call either number to reach the front desk, and staff can transfer you to any department. Walk-ins are welcome during business hours, but calling first can save you a trip if you only need a quick answer or a form.
The Village of Oswego website is the online hub for all village services, meeting agendas, and department contacts.
The state homepage also links to resources that cover Oswego and every other Illinois community.
The Village Manager's office picks up at 630-551-7300. This office runs daily operations and works with every department head. If you have an issue that crosses department lines, or if you just are not sure where your call should go, the manager's office is a solid starting point. They can route you to the right person fast.
Note: The alternate phone number 630-551-7300 connects to the same Village Hall offices as the main line at 630-554-3618.
Oswego Village Clerk Phone Directory
Tina Touchette serves as the Village Clerk and FOIA Officer for Oswego. Her direct phone number is 630-554-3259. The clerk's office handles public records, village board meeting minutes, ordinances, and all official village documents. If you need a copy of a record or want to file a public records request, this is the office to contact.
Oswego runs an online FOIA portal that makes submitting requests easy. The Oswego FOIA portal lets you file, track, and receive documents without making a phone call.
The portal shows your request status and lets the village send documents to you electronically.
Under the Illinois Freedom of Information Act (5 ILCS 140), Oswego must respond to FOIA requests within five business days. Phone directories, staff contact lists, budgets, contracts, and meeting records are all public. You do not need to give a reason for your request. The first 50 pages of black-and-white copies are free, and electronic records sent by email usually cost nothing. If a request is complex and needs more time, the village will let you know.
Oswego Police Phone Numbers
The Oswego Police Department non-emergency line is 630-551-7300. Always call 911 for real emergencies. The non-emergency line handles noise complaints, parking problems, and other matters that need police but are not urgent. If you need to follow up on a report or ask about a case, call during business hours when records staff are in.
Police records in Oswego are public under state law, with some exceptions. Incident reports, accident reports, and arrest records can be requested through the clerk's office or the police department. Some records tied to active investigations or juvenile cases may be exempt. The 5 ILCS 140 spells out what is public and what falls under an exemption. Most routine reports are available on request.
If you are not sure whether a police record is available, call the clerk at 630-554-3259 or use the online FOIA portal. The village will tell you what they can release and what, if anything, is exempt. The process is the same whether you request records by phone, email, or through the portal.
Oswego Public Records Access
Every document the Village of Oswego creates or receives is a public record under Illinois law. That includes phone directories, department contact sheets, budget documents, vendor contracts, and staff lists. The Illinois Local Records Act (50 ILCS 205) requires the village to preserve these records according to the state retention schedule. Old documents cannot be destroyed without following the proper process.
For current records, the easiest route is the online FOIA portal or a call to the clerk at 630-554-3259. The village posts a lot of material on its website already, including board agendas, budgets, and some department reports. Check the site first. If what you need is not there, file a FOIA request. The online portal tracks everything for you and gives you a written record of the exchange.
The Illinois state FOIA contacts page lists officers for state agencies if you need records that go beyond the village level.
State-level records about Oswego, like highway plans or grant documents, go through the relevant state agency rather than the village.
Oswego Department Phone Contacts
Beyond the offices already covered, Oswego runs departments for Public Works, Community Development, and Finance. Each has its own staff and phone extensions through the main village line. Public Works handles streets, water, sewer, and storm drainage. Community Development covers building permits, zoning, and inspections. The Finance department manages utility billing, village taxes, and accounts.
All of these departments are reachable through the main number at 630-554-3618 or the alternate at 630-551-7300. The front desk staff know who handles what and can transfer you quickly. If you want a direct line, check the village website's staff directory for each department's extension or email address. Having the direct number saves time, especially during busy periods when the main line may have a short wait.
Oswego has grown fast in recent years, and the village government has expanded to keep pace. New staff and new departments mean the phone directory changes from time to time. If a number on this page does not connect you to the right person, try the main line and ask the front desk for the current extension.
Note: The village website's staff directory is updated more often than printed materials, so check online for the latest phone numbers.
How to Use This Phone Directory
Start by picking the right department. Village services like water, streets, and permits go through Village Hall at 630-554-3618. Police matters use 630-551-7300 for non-emergencies. Records and FOIA go through the clerk at 630-554-3259. If you are not sure, the main line can point you to the right place.
Here are some tips for reaching Oswego village offices:
- Call 630-554-3618 or 630-551-7300 for Village Hall
- Use 630-554-3259 for the clerk or FOIA requests
- Try the online FOIA portal for records requests
- Have your address or account number ready when you call
- Check the village website before calling for forms and basic info
Most village offices keep regular business hours, Monday through Friday. If you call after hours, leave a voicemail with your name and number. Staff usually return calls within one business day. The police non-emergency line has round-the-clock coverage, so that number works any time for police-related questions.
Nearby Cities Phone Directory
Several cities near Oswego have their own phone directory pages with local department contacts and office details. If you live near the village border or need to reach a neighboring community's offices, use the links below. Each page covers phone numbers, addresses, and hours for that city's government.
Kendall County Phone Directory
Oswego is in Kendall County. County-level offices handle things like property tax records, vital records, and court filings. If your question involves county government rather than the village, reach out to Kendall County offices directly. Many Oswego residents need both village and county numbers depending on what they are looking for. The Kendall County Clerk and the circuit court each have their own phone lines that are separate from the village system.