Access Mount Vernon Phone Directory

The Mount Vernon phone directory lists all city department phone numbers, mailing addresses, and office hours in one spot. Mount Vernon is a city of about 14,090 in Jefferson County, in the southern part of the state. City Hall at 109 N. Hickory Street sits right on the city square and serves as the hub for most government services. The main phone number is 618-242-5000. Use the search tool on this page or browse each section to find the Mount Vernon contact you need for any city office or department.

Mount Vernon City Hall Phone Numbers

Mount Vernon City Hall is at 109 N. Hickory Street, Mount Vernon, IL 62864. The main phone number is 618-242-5000. Offices are open Monday through Friday from 8:30 a.m. to 4:30 p.m. City Hall sits on the city square and houses most of the departments you might need to reach. Walk-ins are welcome during business hours. If you call and are not sure which extension you need, the front desk can transfer you.

The City of Mount Vernon website is the main online source for department contacts, city council info, and local services.

The site has pages for each department with staff names, phone numbers, and service descriptions.

Mount Vernon uses a council-manager form of government. The City Council includes the Mayor and four elected members who set policy. The City Manager handles day-to-day operations and oversees all departments. This structure means the City Manager's office is a good contact when you are not sure which department handles your question. The Mount Vernon Contacts Directory page has a full list of staff and their direct lines, which makes it easy to skip the transfer and get straight to the person you need.

Mount Vernon Department Phone Directory

Mount Vernon runs several departments through City Hall and other city buildings. Services at City Hall include utility bill payments for electric, water, sewer, and trash. The Municipal Court Clerk is also in the building. New residents can set up service connections at the front desk. The city manages its own electric utility, which is not common for cities this size, so electric billing questions go through City Hall rather than a separate utility company.

Key phone numbers for Mount Vernon departments:

• Main City Hall: 618-242-5000
• Police Non-Emergency: 618-242-2131
• Municipal Court: 618-242-5000
• Utility Billing: 618-242-5000

The contacts directory on the city website lists direct numbers and extensions for each department. Email is a good option when your question is not urgent. For anything that needs a quick answer, calling is still the fastest route. The front desk staff at City Hall can route you to the right person if you give them a brief description of what you need.

Note: Mount Vernon runs its own electric utility, so call City Hall at 618-242-5000 for electric billing and service questions.

Mount Vernon Police Phone Numbers

The Mount Vernon Police Department handles all law enforcement in the city. For emergencies, call 911. The non-emergency number is 618-242-2131. Use this line for noise complaints, parking concerns, or follow-up on a past report. The police station is at 211 N. 10th Street, a short walk from City Hall.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police department phone directories and staff contact lists. These are public records. The city must respond to FOIA requests within five business days under state law. Some narrow exemptions exist for certain law enforcement positions, but most police staff contact info is available on request. The department website at mvpd.org has information on community programs, crime prevention, and how to reach specific divisions.

Mount Vernon is the county seat of Jefferson County, so the city also has a Jefferson County courthouse and sheriff's office nearby. If your matter falls under county or state jurisdiction, the Mount Vernon police can usually point you in the right direction. Always call 911 for anything that needs an immediate response.

FOIA and Records in Mount Vernon

Mount Vernon keeps detailed records of all department contacts and staff directories. If you need a full copy of any department phone list or other city record, you can file a FOIA request. The City Clerk at 618-242-5000 handles most records questions and can explain the steps to get your request on file. You can submit in person at City Hall, by mail to 109 N. Hickory Street, Mount Vernon, IL 62864, or by email.

The state law that controls public records access is 5 ILCS 140. It applies to all public bodies in Illinois, including the City of Mount Vernon. Phone directories, contact lists, and email addresses for city employees are all public records under this law. The city has five business days to respond after receiving your request. Routine requests for phone numbers and contact sheets are usually handled in a day or two. Bigger requests that involve searching through archived files may take the full response window.

State agencies follow the same FOIA rules as cities, so the process works the same way at every level of government in Illinois.

Mount Vernon Phone Directory and Local Records

Under the Illinois Local Records Act (50 ILCS 205), the city must keep and preserve all public records. That includes phone directories, staff lists, and department contact sheets. The city archives these records and makes them available on request. Past phone directories and old staff lists can be found through the City Clerk or through a formal FOIA request.

The City Clerk's office at 618-242-5000 is the best first call for any records question in Mount Vernon. The clerk handles meeting minutes, official city correspondence, and a wide range of documents that fall under the Local Records Act. If a record is not posted on the city website, the clerk's office is where to start. They can tell you whether the document exists and how to get a copy. For older records, the clerk may need to pull files from storage, which can take a few extra days.

Mount Vernon is also the county seat of Jefferson County. Some records, like property deeds and court filings, are kept at the county level rather than by the city. If the city clerk tells you the record you need is a county document, contact the Jefferson County Clerk's office at the courthouse in Mount Vernon.

How to Use This Phone Directory

Start by figuring out which department handles your question. Most city services go through City Hall at 618-242-5000. Court matters may go through the Municipal Court at the same number or through Jefferson County. The City Clerk handles records and official documents. Utility billing is also at City Hall. If you are not sure, call the main line and the front desk will point you to the right office.

Tips for reaching Mount Vernon offices:

• Call Monday through Friday during business hours for most departments
• Have your account number ready for utility billing questions
• Use email for non-urgent requests that need a written response
• File a FOIA request for formal records
• Call police non-emergency at 618-242-2131 for non-urgent safety matters

Most Mount Vernon offices close at 4:30 p.m. on weekdays. The police non-emergency line is staffed at all hours. If you need a number that is not on this page, check the city website contacts directory or call the main line and ask by department name. The front desk can get you connected.

Nearby Cities Phone Directory

Mount Vernon is in the southern part of Illinois, serving as the county seat of Jefferson County. Centralia is nearby but does not have its own page on this site. The cities listed below are the closest qualifying cities with full phone directory pages available.

Jefferson County Phone Directory

Mount Vernon is in Jefferson County and serves as the county seat. Jefferson County does not have its own page on this site. County offices handle things like property tax bills, vital records, and court filings. The Jefferson County Courthouse is located in Mount Vernon, so many county services are available right in town. You can reach county offices through the Jefferson County government website. If your question involves county government rather than city government, that site is a good place to find the right phone number and office location.