Carbondale Phone Directory Lookup

The Carbondale phone directory gives you direct access to government office numbers in this southern Illinois city. Carbondale is the largest city in Jackson County with a population of about 22,158. It is home to Southern Illinois University, which shapes much of the local community. This page lists phone numbers for Carbondale city hall, the police department, city clerk, city manager, and other offices. You can use these numbers to ask questions, file requests, or get help with city services. The Carbondale phone directory below covers every major department so you can reach the right office on the first try.

Carbondale City Hall Phone Directory

Carbondale City Hall is at 200 South Illinois Avenue, Carbondale, IL 62901. The main phone number is 618-549-5302. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. City hall is where most administrative offices are based, including the city manager, city clerk, finance, and human resources. You can walk in or call for help with most city business.

The Carbondale city website is a good starting point for finding contact info. The staff directory lets you search by name or department to find direct phone numbers and email addresses. If you know who you need to reach, the directory saves you the step of calling the main line and getting transferred.

Carbondale uses a council-manager form of government. The city council makes policy decisions. The city manager runs day-to-day operations. Both have their own phone lines listed in the sections below.

City Manager and Clerk Contacts

The Carbondale City Manager's office phone is 618-457-3229. The city manager oversees all departments and reports to the city council. If you have a complaint or question that does not fit neatly into one department, the city manager's office can help point you in the right direction. The city manager page on the Carbondale website lists current staff and their responsibilities.

The City Clerk handles official records, ordinances, and meeting minutes. Call 618-457-3281 to reach the clerk's office. The mailing address is P.O. Box 2047, Carbondale, IL 62902. The city clerk page has forms and information about licensing, FOIA requests, and public notices. The clerk also manages council meeting records and can provide copies of past meeting minutes.

Under the Illinois Freedom of Information Act (5 ILCS 140), any person can request public records from Carbondale city offices. The clerk coordinates these requests. Most are processed within five business days, and the first 50 pages of copies are free. After that, there is a small per-page charge.

Carbondale Police Department Phone Number

The Carbondale Police Department non-emergency number is 618-457-3200. For emergencies, always call 911. The police department serves the city of Carbondale and works with Jackson County law enforcement on cases that cross city limits. You can call the non-emergency line for general questions, to follow up on a report, or to ask about police services.

The police department page on the city website has info about community programs, staff contacts, and how to file reports. Police records are available under Illinois FOIA rules, though some records tied to open cases or involving personal info may be restricted. To request a police report, call the non-emergency line and ask for the records division.

Carbondale is a college town, and the police department deals with a mix of city and campus-related matters. Southern Illinois University has its own police force, so make sure you call the right department depending on where the issue took place.

The state-level image below shows an Illinois government phone directory portal that can help you find contacts beyond the city level.

These state tools are useful when you need to reach a state agency or office that serves Jackson County and the Carbondale area.

Carbondale Public Records and FOIA

Public records in Carbondale follow the same state rules that apply to every city in Illinois. The Freedom of Information Act (5 ILCS 140) gives you the right to request records from any city department. The Illinois Local Records Act (50 ILCS 205) requires local governments to keep their records in order and make them available to the public.

To submit a FOIA request in Carbondale, you can email, mail, or deliver your request in person to the city clerk's office at 200 South Illinois Avenue. Include as much detail as you can about what records you want. The more specific your request, the faster the city can respond. Vague requests take longer because staff have to figure out what you are looking for.

The first 50 pages of copies are free. Electronic records may be sent at no cost depending on the file size and format. If the city denies your request, they must tell you why in writing. You can appeal a denial to the Illinois Attorney General's Public Access Counselor, who will review whether the city followed the law.

Carbondale posts some records on the city website, including meeting agendas, minutes, and budgets. Check there first before filing a formal FOIA request. You might find what you need without waiting for a response.

Other Carbondale City Departments

Carbondale has a full range of city departments. The departments page on the city website lists all of them. Public works handles streets, water, and sewer. Community development covers building permits, inspections, and zoning. Parks and recreation manages city parks, trails, and programs.

Here are some key Carbondale phone directory numbers at a glance:

• City Hall: 618-549-5302
• City Manager: 618-457-3229
• City Clerk: 618-457-3281
• Police Non-Emergency: 618-457-3200
• City Website: explorecarbondale.com

For departments not listed on this page, call the main city hall line and staff can transfer you. You can also check the online staff directory to find direct numbers for specific people.

Jackson County and Carbondale

Carbondale is in Jackson County. Some services come from the county instead of the city. Property taxes, court filings, vital records, and elections are county-level functions. The Jackson County Courthouse is in Murphysboro, which is the county seat. County offices have their own set of phone numbers that are separate from the Carbondale city phone directory.

For city services in Carbondale, the city handles water, sewer, streets, parks, police, fire, and code enforcement. The phone numbers on this page are all for city offices. But if you need to file a court case, look up property records, or get a marriage license, you call Jackson County offices in Murphysboro.

The image below shows an Illinois state contact portal that can help you find county and state office phone numbers beyond what is in the Carbondale city directory.

Knowing which level of government handles your issue saves time. City questions go to Carbondale city hall. County questions go to Jackson County offices.

Nearby City Phone Directories

Carbondale is in southern Illinois, and there are not many large cities nearby. Marion is about 15 miles east but does not have a phone directory page on this site yet. For other Illinois city phone directories, check the links on the main cities page.