Lisle Village Phone Directory
The Lisle phone directory covers every village government department and office in this DuPage County community. About 23,400 people live in Lisle, and the village runs its own police department, fire protection through a shared district, public works crews, and development services. Mayor Mary Jo Mullen leads the village board, and Village Manager Eric Ertmoed oversees day-to-day operations. This page gathers all the direct phone numbers in one place so you can reach the office you need on the first try. From Village Hall to the police station, every key number is listed below.
Lisle Phone Directory Quick Facts
Lisle Village Hall Contact Information
Village Hall is at 925 Burlington Avenue, Lisle, IL 60532. The main phone number is 630-271-4100. A TDD line for hearing-impaired callers is available at 630-271-4142. The fax number is 630-271-4104. Hours run Monday through Friday, 8 a.m. to 4:30 p.m.
The Village of Lisle website has a staff directory, department pages, and online forms. You can also file service requests and check meeting agendas through the site. It is a good place to start before you pick up the phone.
The Village Manager's Office answers at 630-271-4100. Eric Ertmoed serves as Village Manager. His office handles the overall operations of the village and coordinates across all departments. If you need to reach a specific staff member and aren't sure which department they work in, the manager's office can point you in the right direction.
Customer Service also answers at the main number. This team handles walk-in visitors, general phone calls, and service requests. They are often the first point of contact for anyone calling Village Hall. If you have a billing question or need to update your account information, customer service is the place to start.
Lisle Department Phone Numbers
Lisle has several departments spread across a few locations. Village Hall on Burlington Avenue is the main hub, but Public Works and the Police Department each have their own buildings. Here are the direct lines for the offices residents call most.
- Village Hall Main Line: 630-271-4100
- Village Manager: 630-271-4100
- Customer Service: 630-271-4100
- Development Services: 630-271-4150
- Economic Development: 630-271-4144
- Financial Services: 630-271-4100
- Human Resources: 630-271-4135
- Information Technology: 630-271-4108
- Police Department: 630-271-4200
- Public Works: 630-271-4180
Development Services at 630-271-4150 handles building permits, inspections, and zoning questions. If you want to put an addition on your house, open a business, or check what you can build on a lot, this is the department to call. Economic Development at 630-271-4144 works on attracting and keeping businesses in Lisle, but they can also answer questions about commercial permits and incentive programs.
Human Resources at 630-271-4135 handles job postings and employment questions. If you are looking for work with the village, they can tell you what positions are open and how to apply. The IT department at 630-271-4108 manages the village's technology systems, though residents rarely need to call this line unless they are having trouble with an online service on the village website.
Police and Fire Department Contacts
The Lisle Police Department non-emergency number is 630-271-4200. The station is at 5040 Lincoln Avenue, Lisle, IL 60532. For emergencies, always call 911. The non-emergency line handles noise complaints, parking issues, accident reports, and general questions about police services. The department is staffed around the clock, so someone is always available to take your call.
Fire protection in Lisle comes from the Lisle-Woodridge Fire Protection District. This is a separate government body from the village. The district's main number is 630-353-3000, and their headquarters is at 1005 School Street, Lisle, IL 60532. Call this number for questions about fire inspections, smoke detector programs, fire prevention education, and ambulance billing. The district covers both Lisle and Woodridge, so the same number works for residents in either community.
For fire or medical emergencies, dial 911. The non-emergency fire line at 630-353-3000 is for administrative questions only. If you smell gas or see smoke, call 911 first. Then call the fire district for follow-up questions after the situation is under control.
The Illinois state government website has contact details for state-level agencies that coordinate with local police and fire departments.
State resources listed on the site include the Illinois State Police, the Office of the State Fire Marshal, and emergency management agencies that support local responders.
FOIA and Public Records in Lisle
Lisle follows the Illinois Freedom of Information Act (5 ILCS 140) for public records requests. The Village Clerk handles FOIA requests at Village Hall. You can submit a request by mail, email, or in person at 925 Burlington Avenue. The village has five business days to respond under state law. If the request is complex, staff will let you know about any extension.
Phone directories, staff rosters, and department contact lists are all public records. That means anyone can ask for a copy and the village must provide it. Simple requests typically have no fee. If you need a large batch of records, there may be a small copying charge. Check with the clerk's office first so you know what to expect.
Under the Illinois Local Records Act (50 ILCS 205), Lisle is required to maintain and preserve official records including phone directories and internal contact sheets. The village has a FOIA guide posted on its website that explains the process and lists the FOIA officers for each department. Reading that guide before you submit a request can save you time.
Public Works and Infrastructure
The Public Works Department answers at 630-271-4180. The offices and yards are at 4905 and 4907 Yackley Avenue, separate from Village Hall. Public Works in Lisle covers roads, sidewalks, water mains, sewer lines, storm drains, and snow removal. It also handles facilities maintenance and the village's fleet of vehicles.
The department breaks into a few divisions. Administration and Engineering at 630-271-4180 handles project planning and infrastructure design. Facilities and Fleet keeps village buildings and vehicles in working order. Operations covers the day-to-day field work like road repairs, water main fixes, and winter plowing.
If you have a water emergency like a main break, call 630-271-4180 during business hours. After hours, the police non-emergency line at 630-271-4200 can connect you with on-call public works staff. Water billing questions go through Village Hall's customer service at 630-271-4100, not through public works. That distinction trips some people up, so it's worth noting.
Tips for Reaching Lisle Offices
Start with what you need. General questions go through 630-271-4100. Police matters go to 630-271-4200. Fire questions go to 630-353-3000. If your issue involves county services like property taxes or court records, you need DuPage County instead of the village.
Call in the morning for the best chance of reaching someone right away. Afternoons tend to be busier. If you get voicemail, leave a clear message with your name, number, and what you need. Staff typically return calls the same day or by the next morning. For urgent matters outside business hours, call 911 for emergencies or 630-271-4200 for non-emergency police help. An officer is always on duty.
Nearby Cities Phone Directories
Several cities near Lisle have their own phone directory pages on this site. If you need to reach a neighboring community's government offices, the links below take you to their contact details. Woodridge is also nearby but does not have a dedicated page here at this time.
DuPage County Phone Directory
Lisle is in DuPage County. County offices handle property taxes, vital records, court filings, and other services beyond what the village provides. The county courthouse is in Wheaton, about a 15-minute drive from Lisle. If your question involves county government rather than the village, the DuPage County phone directory page has the contact info you need. Many Lisle residents use both village and county services depending on the issue.