Downers Grove Phone Directory

The Downers Grove phone directory lists contact details for every village department and office in this DuPage County community. With a population just over 50,000, Downers Grove runs its own police force, fire department, and public works division. Each one has a direct phone line that residents can call during business hours. This page puts the main numbers in one spot so you can skip the runaround and get to the right person fast. If you need a village office number, a department head, or just the front desk at Village Hall, this directory has it.

Downers Grove Village Hall Phone Numbers

Village Hall is the main hub for all government services in Downers Grove. The building sits at 801 Burlington Avenue, Downers Grove, IL 60515. The main switchboard picks up at 630-434-5500. From this line you can reach most departments or get transferred to the right office. Walk-ins are also welcome during regular hours.

The Village of Downers Grove website is the best starting point for finding department contacts and service details online.

The site breaks down each department by name and lists the phone number, office location, and key staff for every division in the village.

The Village Manager's Office answers at 630-434-5526. David Fieldman serves as Village Manager. His office handles day-to-day operations and oversees all departments. The Deputy Village Manager, Michael Baker, can be reached at 630-434-6877. If you are not sure which department to call, the manager's office can point you in the right direction.

The Village Clerk's Office picks up at 630-434-5534. Rosa Berardi holds the clerk role. This office handles public records requests, meeting minutes, and official village documents. It is also the place to go for FOIA requests, which we cover in more detail below.

Key Downers Grove Phone Directory Contacts

Downers Grove has several departments that residents call on a regular basis. Here are the ones people reach out to most often, along with their direct lines. Having the right number saves time and keeps you from bouncing between offices.

• Village Hall Main Line: 630-434-5500
• Village Manager: 630-434-5526
• Village Clerk: 630-434-5534
• Village Attorney (Enza Petrarca): 630-434-5541
• Finance Director (Robin Lahey): 630-434-5507
• Public Works Director (David Moody): 630-434-5474
• Communications Director (Douglas Kozlowski): 630-434-5550

Most of these offices sit inside or near Village Hall on Burlington Avenue. Hours run Monday through Friday during normal business hours. Some services may need an appointment, so calling ahead is a good idea if you plan to go in person. The finance office handles water billing and utility questions. Public works covers roads, sidewalks, and snow removal. The communications office deals with media inquiries and village newsletters.

Note: All direct lines listed above connect to the department during business hours and go to voicemail after hours.

Police and Fire Phone Numbers

The Downers Grove Police Department non-emergency line is 630-434-5600. Police Chief Michael DeVries leads the department. For any emergency, always dial 911. The non-emergency number handles things like noise complaints, parking concerns, and general questions. The police station is near Village Hall, making it easy to stop by in person if needed.

The fire department's main number is 630-434-5800. Fire Chief Scott Spinazola Sr. runs the department. This line is for non-emergency calls only. Use it for questions about fire inspections, safety checks, or permit requirements. The fire department also handles ambulance service in Downers Grove, so medical billing questions sometimes go through this number too.

Under the Illinois Freedom of Information Act (5 ILCS 140), phone directories and staff contact lists for both police and fire are public records. You can request a full copy of any department roster through the village clerk.

Downers Grove FOIA and Public Records

The Village of Downers Grove follows the state FOIA law for all public records requests. The Village Clerk handles these requests. You can call 630-434-5534 or submit a request through the village website's transparency portal. The village must respond within five business days under 5 ILCS 140. Some requests take longer if they involve large volumes of records, but the village will let you know about any delays.

Phone directories, staff lists, and department contact sheets all fall under public records. That means you have the right to get a copy. There is no charge for simple requests in most cases. Larger document requests may come with a small copying fee. The clerk's office can tell you upfront if any cost applies.

The Illinois Local Records Act (50 ILCS 205) also requires the village to maintain and preserve official records. This includes phone directories and contact information for all departments. Older records may be archived, but they are still available on request through the clerk.

Note: You can submit FOIA requests to Downers Grove by mail, phone, or through the online transparency portal on the village website.

Downers Grove Public Works Phone Directory

The Public Works Department in Downers Grove answers at 630-434-5474. David Moody serves as director. This department covers a lot of ground. Streets, sidewalks, storm drains, water mains, and snow removal all fall under public works. If you have a pothole, a broken water main, or a flooding issue, this is the number to call.

The department also manages the village's water and sewer systems. Billing questions for water service sometimes route through the Finance Department at 630-434-5507 instead. If you are not sure which office handles your issue, call the main village line at 630-434-5500 and they can transfer you. Public works crews are out during the day, so calling in the morning gives you the best chance of reaching someone live at the office.

The Illinois state government website has additional resources for residents who need help with state-level services that overlap with local ones.

The state site links to local government pages and can help you figure out whether your issue falls under village, county, or state responsibility.

How to Use This Phone Directory

Start by figuring out what you need. Most day-to-day issues go through Village Hall at 630-434-5500. Police matters go through the non-emergency line at 630-434-5600. Fire questions go to 630-434-5800. If your issue involves county services like property taxes or court records, you will need to contact DuPage County instead.

Here are a few tips for reaching village offices in Downers Grove:

• Call 630-434-5500 for the main switchboard
• Have your address or account number ready
• Call in the morning for the shortest wait times
• Check the village website for forms you can fill out before calling

Most offices are open Monday through Friday. Some departments close for lunch or have shortened hours on certain days. If you reach voicemail, leave a message with your name and number. Staff usually call back the same day or by the next morning. For urgent matters outside business hours, dial 911 for emergencies or 630-434-5600 for non-emergency police assistance around the clock.

Nearby Cities Phone Directory

A few cities near Downers Grove have their own phone directory pages on this site. If you need to reach a neighboring community's offices, the links below take you straight to their contact details. Lombard, Wheaton, and Elmhurst are also nearby but do not have dedicated pages here at this time.

DuPage County Phone Directory

Downers Grove is in DuPage County. County offices handle things like property tax bills, vital records, and court filings. If your question involves county government rather than the village, use the DuPage County phone directory page for the right contact info. Many Downers Grove residents need both village and county numbers depending on the issue. The county courthouse is in Wheaton, which is a short drive from Downers Grove.