Search Hanover Park Phone Directory

The Hanover Park phone directory covers all village departments and offices across this northwest suburban community. Hanover Park straddles two counties (Cook and DuPage) and is home to about 36,700 residents. Village Hall is the main hub for government services, and most calls start with the main line at 630-823-5600. This page puts every key phone number for Hanover Park in one place. Whether you need the clerk, the police, or public works, the numbers and details are listed in the sections below.

Hanover Park Village Hall Contacts

Village Hall is at 2121 W. Lake Street, Hanover Park, IL 60133. This building houses most village departments and is open Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 4:30 p.m. The office is closed on Wednesday. The main phone number is 630-823-5600. Call this line to reach the front desk, and staff can connect you to any department. If you plan to visit in person, keep in mind that Wednesday closure.

The Village of Hanover Park website is the central online portal for all village services and contact info.

The site has links to every department, online forms, and meeting schedules for the village board.

The Village Manager's office is reachable at 630-823-5608. This office oversees daily operations for Hanover Park. If you have a concern that spans more than one department, or if you are not sure where to direct your call, the manager's office can help sort it out. They work closely with every department head in the building.

Note: Hanover Park Village Hall is closed every Wednesday, so plan your calls and visits for the other four weekdays.

Hanover Park Clerk Phone Directory

Kristy Merrill is the Village Clerk and FOIA Officer for Hanover Park. Her direct line is 630-823-5602. The clerk's office takes care of public records, village ordinances, board meeting minutes, and official village documents. If you need a copy of any village record or want to file a FOIA request, this is the number to call. The clerk's office sits inside Village Hall at 2121 W. Lake Street.

Hanover Park also has an online FOIA portal that lets you submit and track requests without picking up the phone. The Hanover Park FOIA portal runs through NextRequest.

Through this portal you can see past requests, check the status of your own, and get documents sent to you electronically.

The Illinois Freedom of Information Act (5 ILCS 140) gives everyone the right to request public records from the village. Phone directories, staff lists, department budgets, and contracts are all fair game. The village has five business days to respond. You do not need to explain why you want the records. The first 50 pages of black-and-white copies are free under state law, and electronic documents sent by email usually have no charge.

Police Phone Numbers in Hanover Park

The Hanover Park Police Department handles non-emergency calls at 630-823-5600. This is the same main village line, but dispatch can route police calls from there. Always call 911 for emergencies. For non-urgent matters like noise complaints, parking issues, or follow-up questions on a report, the non-emergency line is the right choice.

The police department operates out of its own building and has officers on duty around the clock. If you need a copy of a police report or want to check on the status of a case, call the non-emergency line during business hours. Records staff can pull reports and give you info on how to get copies. There may be a small fee for printed copies of incident reports.

Under 5 ILCS 140, police records that are not part of an active investigation are generally public. You can request them through the village clerk or directly from the police department. Some records, like juvenile files or certain ongoing case details, have exemptions under the law. But most routine reports and directory info are available on request.

Note: For emergencies always call 911 first, then follow up with the non-emergency line for any questions after the fact.

Hanover Park Department Phone Directory

The village runs several departments beyond the ones listed above. Public Works, Community Development, and Finance all have their own staff and phone lines inside Village Hall. The Hanover Park staff directory page on the village website lists each department with contact names and numbers.

This directory gives you direct lines so you can bypass the main switchboard and get straight to the person you need.

Public Works handles streets, water, and sewer issues. If you have a water main break or a pothole, this is the department to call. Community Development covers building permits, zoning questions, and code enforcement. The Finance department deals with utility billing, taxes, and village fees. Each department picks up at its own extension through the main 630-823-5600 number, or you can use the direct lines from the online directory.

Hanover Park also coordinates with both Cook County and DuPage County on certain services, since the village sits in both counties. Property tax questions, for example, go to whichever county your parcel falls in. The village staff can tell you which county handles your specific address if you are not sure.

Public Records in Hanover Park

The Illinois Local Records Act (50 ILCS 205) requires Hanover Park to keep and preserve all public records according to the state retention schedule. Old phone directories, archived staff lists, past meeting minutes, and department reports all fall under this law. The village cannot throw away public records without state approval. If you need a document from a few years back, the clerk's office can tell you whether it is still on file.

Current records are easier to get. Most routine requests go through the clerk at 630-823-5602 or through the online FOIA portal. The village posts a lot of info on its website already, so check there first before filing a formal request. Board meeting agendas, budgets, and some department reports are all online. For anything that is not posted, a FOIA request is your next step. The online portal makes the whole process paperless and easy to track.

The state also has its own resources that cover Hanover Park. The Illinois Department of Labor FOIA page explains the statewide FOIA process for state agencies.

This page covers the state-level FOIA process, which is separate from the village process but governed by the same law.

How to Use This Phone Directory

Figure out which department you need first. Village services like water, streets, and permits go through Village Hall at 630-823-5600. Police matters go through the same main line and get routed to dispatch. Records and FOIA go through the clerk at 630-823-5602. If you are not sure, the front desk can point you in the right direction.

Tips for calling Hanover Park village offices:

• Call 630-823-5600 for the main switchboard
• Use 630-823-5602 for the clerk or FOIA requests
• Remember Village Hall is closed on Wednesdays
• Check the village website before calling for forms and info
• Use the online FOIA portal for records requests

Office hours are Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 4:30 p.m. If you call outside those times, leave a message and staff will get back to you. The police non-emergency line has coverage around the clock, so that number works any time for police-related questions.

Nearby Cities Phone Directory

Several cities near Hanover Park have their own phone directory pages with local government contacts and office details. If you live close to the village border or need to reach a neighboring community, the links below will take you to their phone directory pages.

Cook County Phone Directory

Hanover Park sits in both Cook County and DuPage County. County-level offices handle property taxes, vital records, and court filings. Which county office you need depends on where your property falls. If your address is on the Cook County side, use the Cook County phone directory page for contact info. For the DuPage side, reach out to DuPage County offices directly. Village staff at 630-823-5600 can help you figure out which county applies to your address.