Gurnee Phone Directory Lookup

The Gurnee phone directory covers all village departments and offices in this Lake County community of about 30,510 people. Gurnee sits along the I-94 corridor in the far north suburbs of Chicago, and its Village Hall serves as the hub for local government. This page lists phone numbers for every major department, from police and fire to public works and community development. Whether you need to pay a water bill, file a complaint, or reach the building department, the numbers are here. Use the search tool or scroll through the sections to find the right contact fast.

Gurnee Village Hall Contact Info

Gurnee Village Hall is at 325 North O'Plaine Road, Gurnee, IL 60031. The main number is (847) 599-7500. Hours are Monday through Friday, 7:30 a.m. to 4:00 p.m. The front desk can route calls to any office in the building. If you are not sure who to ask for, just call the main line. Staff will point you in the right direction.

The Village of Gurnee website is the best starting point for phone numbers and department details. The site has a full staff directory and contact forms for each office.

The state site also provides a statewide contact list for local offices, which can help if you need a number that goes beyond what the village posts on its own page.

Walk-ins are welcome during normal hours. The lobby has a front desk where you can ask questions or pick up forms. Calling ahead tends to save time, though, since most staff can look things up while you wait on the line. If you call after hours, leave a message. Staff call back the next business day.

Village Hall closes on state and federal holidays. Check the village website if you plan to visit on a day that might be off.

Gurnee Department Phone Numbers

Gurnee runs several departments out of Village Hall and a few other locations around town. Each has its own phone line. Here are the key numbers you may need:

• Village Hall main line: (847) 599-7500
• Water Billing: (847) 599-7525
• Community Development: (847) 599-7550
• Police non-emergency: (847) 599-7000
• Fire Department Station 1: (847) 599-6600
• Public Works: (847) 599-6800

Community Development handles building permits, inspections, and engineering. That office is at Village Hall. If you have a question about a permit or need to schedule an inspection, call (847) 599-7550 directly. The fax line for that department is (847) 623-9475.

The water billing line is separate from the main number. Call (847) 599-7525 for questions about your water bill, usage, or to set up service. After-hours water emergencies go through the police line at (847) 599-7000, since dispatch can reach on-call staff.

Most departments share the same general hours as Village Hall. The police department runs 24/7 through dispatch, and the fire stations are staffed around the clock as well.

Gurnee Police Phone Numbers

The Gurnee Police Department is at 100 North O'Plaine Road, just down the street from Village Hall. The non-emergency number is (847) 599-7000. For any real emergency, call 911. The non-emergency line handles things like report requests, case questions, and general info.

Gurnee also has a police substation at Gurnee Mills, which you can reach at (847) 599-7100. The substation is for shoppers and visitors who need to file a report or talk to an officer near the mall. The main station handles everything else.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories, staff lists, and other records from the police department. FOIA requests go through the Village Clerk. The law gives public bodies five business days to respond, though some requests take longer if they involve a lot of records or need legal review.

Gurnee Fire Department

Gurnee has two fire stations. Station 1 is at 4580 Grand Avenue, and you can reach it at (847) 599-6600. Station 2 is at 6581 Dada Drive, with a phone number of (847) 599-6650. Both stations are staffed full time. For fire emergencies, always call 911 first.

The fire department also handles ambulance service and emergency medical calls. If you have a non-emergency question about fire safety, inspections, or permits, call Station 1 during normal business hours. The staff there can help with smoke detector questions, fire code info, and burn permits. The fax number for Station 1 is (847) 244-8693.

Public Works and Utilities

The Public Works Department is at 1151 Kilbourne Road in Gurnee. Call (847) 599-6800 for general questions about streets, snow removal, storm drains, or village infrastructure. The fax number is (847) 623-7699. This department handles day-to-day maintenance of roads and public spaces in the village.

Water billing runs through a separate line at (847) 599-7525. If you have a water emergency after hours, call the police non-emergency line at (847) 599-7000. Dispatch will page the on-call water crew. This is the fastest way to report a water main break or sewer backup when Village Hall is closed.

Public Records and FOIA in Gurnee

Gurnee is a public body under Illinois law. All village records, including phone directories and staff contact lists, are open to the public. The Village Clerk handles FOIA requests. You can submit a request by mail, in person at Village Hall, or through the village website.

The state law that covers this is 5 ILCS 140, the Freedom of Information Act. Any person can ask for records from a public body, and the body must respond within five business days. Phone lists, meeting minutes, budgets, and most other village documents fall under this law. Gurnee follows the same process as every other municipality in the state.

The Illinois Local Records Act (50 ILCS 205) also applies. It requires Gurnee to keep and preserve public records for set periods of time. Old phone directories and past staff lists may still be on file at Village Hall. If something is no longer posted online, a FOIA request is the way to get it.

Most FOIA requests in Gurnee are free for the first 50 pages of black-and-white copies. The village may charge a small fee for larger requests or color copies.

How to Use This Directory

Start with the main number at (847) 599-7500. If you know which department you need, ask for it by name. The front desk at Village Hall can transfer you to any office. For police or fire, use the direct lines listed above since those departments are in separate buildings.

Gurnee is a mid-size village, so most departments are responsive. You should get a real person within a few rings during business hours. If you hit voicemail, leave your name, number, and a brief note. Staff usually call back the same day or the next morning.

The Illinois state FOIA contacts page can help if you need to reach a state agency that works with Gurnee or Lake County.

That page lists FOIA officers for state agencies, which is useful if your request crosses village and state lines.

Nearby Cities Phone Directory

Gurnee is in the northern suburbs along Lake Michigan. Several cities nearby have their own phone directory pages on this site. Waukegan is the closest major city with a directory here. North Chicago, Mundelein, and Highland Park are also near Gurnee, but they do not yet have directory pages on this site. Use the link below to reach the Waukegan phone directory.

Lake County Phone Directory

Gurnee is in Lake County. County-level offices handle things like property records, vital records, court filings, and tax collection that fall outside village government. The Lake County offices are in Waukegan, the county seat. If your question involves county government rather than village government, use the Lake County phone directory page for the right contact. Many Gurnee residents need both village and county numbers depending on what they are looking for.