Search Grayslake Phone Directory
The Grayslake phone directory lists contact numbers for every village department and office in this Lake County community. Grayslake has a population of about 20,929 and runs its government from Village Hall at 10 South Seymour Avenue. Each department has direct phone lines, and the front desk can route your call if you are not sure who handles your issue. This page covers all the key numbers, addresses, and office hours so you can find the right contact quickly.
Grayslake Phone Directory Quick Facts
Grayslake Village Hall Contact Info
Grayslake Village Hall is at 10 South Seymour Avenue, Grayslake, IL 60030. The main phone number is 847-223-8515. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Village Hall is the central building for village government, and most departments are based there or nearby.
The Village of Grayslake website has a staff directory with direct numbers, email addresses, and office locations for each department. If a number on this page does not work, the online directory is the best backup.
Illinois keeps a separate directory of local government contacts at the state level. That is useful when your issue involves a state agency that works with Grayslake.
Walk-ins are welcome during business hours. The front desk staff at Village Hall can answer basic questions, hand out forms, and point you to the right department. Phone calls are the fastest way to handle simple questions. If you call after hours, leave a voicemail with your name and number. Staff usually return calls the next business day.
Village Hall closes on state and federal holidays. Hours may also change around certain holidays, so it is worth calling ahead if you plan to visit during holiday weeks.
Grayslake Department Phone Numbers
The village has several departments, each with a specific role. The main number routes to most of them, but here are direct contacts for the offices you are most likely to need:
- Village Hall main line: 847-223-8515
- Police non-emergency: 847-223-2341
- Public Works: 847-223-8515
- Building/Zoning: 847-223-8515
Public Works is at 585 Berry Avenue, Grayslake, IL 60030. They handle streets, water, sewer, and storm drainage for the village. If you have a water issue or road problem after hours, call the police non-emergency line and they will route you to the on-call crew. Public Works also manages snow plowing, tree trimming, and parkway maintenance.
The Building and Zoning Department works out of Village Hall at 10 South Seymour Avenue. They handle building permits, inspections, code enforcement, and zoning questions. Permit applications can be sent to permits@villageofgrayslake.com. The Grayslake departments page breaks down each office with more detail on services and contacts.
Grayslake uses a centralized request for service system. Many routine issues, like pothole reports, streetlight outages, or yard waste pickup questions, can go through the main number. The front desk will log your request and route it to the right department. This system works well for non-urgent issues that do not need an immediate response.
The village also has management services, engineering, planning, and economic development staff. For those, call the main Village Hall number and ask to be transferred. Most of these offices handle specialized projects and may have limited hours for public contact.
Grayslake Police Department
The Grayslake Police Department is at 10 South Seymour Avenue, sharing a location with Village Hall. The non-emergency number is 847-223-2341. For emergencies, call 911. The non-emergency line connects to dispatch, which is staffed around the clock.
If you need a copy of a police report, call the non-emergency line and ask for records. Walk-ins during normal business hours also work. Accident reports are usually ready within a few business days of the incident. There may be a small fee for copies.
Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police records, staff directories, and phone lists from the Grayslake Police Department. FOIA requests go through the Village Clerk. Response time is five business days under state law.
The police department handles animal control, parking enforcement, and noise complaints in Grayslake. For any of those issues, the non-emergency number is the right call. After-hours issues still go through dispatch.
Public Records and FOIA in Grayslake
Grayslake is a public body under Illinois law. Village records, including phone directories, staff contact lists, budgets, and meeting minutes, are open to the public. The Village Clerk handles FOIA requests. You can submit a request in person at Village Hall, by mail, or by email.
The law that governs this is 5 ILCS 140, the Freedom of Information Act. Any person can ask for records without giving a reason. Grayslake must respond within five business days. Phone lists, email directories, vendor contracts, and most other village documents are available through FOIA.
The Illinois Local Records Act (50 ILCS 205) requires Grayslake to keep public records for set time periods. Old phone directories and past contact lists may still be on file. If a document is not on the village website, a FOIA request is the standard way to get it. Black-and-white copies are usually free for the first 50 pages.
Grayslake posts many records on its website, including board agendas, meeting minutes, and department contact lists. Check online before filing a formal request. You may find what you need without any paperwork.
How to Use the Grayslake Phone Directory
Start with the main number, 847-223-8515. Tell the front desk what you need, and they will transfer you to the right department. If you have a direct number, use it. The police non-emergency line is the only one that runs 24 hours.
Grayslake is a smaller community, so departments are generally responsive. You will usually reach a person within a few rings during business hours. If you get voicemail, leave your name and a short note. Staff tend to call back the same day or the next morning.
The Illinois state FOIA contacts page is useful if you need a state agency that works with Grayslake on permits, licenses, or regulatory matters.
That state page lists FOIA officers across Illinois. It helps when your question involves both village and state government.
Some services are not handled by the village at all. Property taxes, vital records, and court filings go through Lake County offices in Waukegan. If Village Hall tells you they can not help with something, it is likely a county matter. Check the Lake County phone directory page for those contacts.
Grayslake Phone Directory Records
The village keeps records of all department contacts and staff directories as part of its administrative files. These are public records under Illinois law. If you need a full phone list for a department or a copy of a past directory, contact the Village Clerk at Village Hall. Call or stop by during business hours.
Records are stored according to the schedules in the Local Records Act (50 ILCS 205). Phone directories fall under general administrative records. Older listings may still be on file. A FOIA request is the standard way to get copies of records not currently posted online.
County-level records are kept by Lake County, not the village. If you need county phone lists or contact info, go through the Lake County Clerk in Waukegan rather than through Village Hall.
Nearby Cities Phone Directories
Grayslake is in central Lake County, close to several other communities. Libertyville is nearby but does not have its own phone directory page on this site yet. Here are nearby cities with pages:
Lake County Phone Directory
Grayslake is in Lake County. County offices handle property records, vital records, court filings, and other services outside village government. The county seat is Waukegan, where most Lake County offices are located. If your question involves county government rather than the village, the Lake County phone directory page will have the right contacts. Many Grayslake residents work with both village and county offices depending on the issue.