Search Danville Phone Directory

The Danville phone directory covers contact numbers for all city departments and offices in this Vermilion County city. Danville has about 28,595 residents and sits in east-central Illinois, close to the Indiana border. City Hall, known locally as the Robert E. Jones Municipal Building, is the central hub for local government. All major departments run through phone lines based there. Whether you need to reach police, public works, the city clerk, or utility billing, this page has the details you need. Use the search tool below or browse each section to find the right number.

Danville City Hall Contact Information

Danville City Hall is at 17 W Main Street, Danville, IL 61832. The main phone number is (217) 431-2200. The building goes by the name Robert E. Jones Municipal Building. Hours run Monday through Friday during normal business hours. Most city departments are based here, and the front desk can route your call to any office.

The City of Danville website has a full staff directory with direct numbers for each department and key staff members.

The state site also lists contact info for local offices across Illinois, which comes in handy when the city page does not cover what you need.

Walk-ins are welcome during normal hours. The building has a front counter where you can ask for help, drop off forms, or make payments. Phone calls are the fastest way to get answers for most things. Staff can look up information while you wait on the line. If you call after hours, leave a message and someone will get back to you the next business day.

Danville is the county seat of Vermilion County, so the city and county government offices are both in town. That can be convenient if you need to deal with both levels in one trip. County offices are in a separate building, though, so make sure you are going to the right place.

Danville Police Department

The Danville Police Department takes non-emergency calls at (217) 431-2250. For emergencies, call 911. The non-emergency line covers report filing, case inquiries, and general information requests. Dispatch handles incoming calls and can connect you to an officer or the records division as needed.

The Danville Police Department page has more details on services and contacts. The department operates its own front desk during business hours. You can walk in to file a report, pick up copies, or talk to an officer. After-hours non-emergency calls go through dispatch.

Police records, including incident reports and accident reports, are available under the Illinois Freedom of Information Act (5 ILCS 140). Submit your request to the records division or through the City Clerk. The first 50 pages of black-and-white copies are typically free. Response time is five business days under state law.

The department also runs community outreach programs and works with neighborhood groups. If you need information about safety programs or want to report a concern that is not urgent, the non-emergency line is the right call.

Public Works and Utilities

Danville Public Works handles streets, water, sewer, and related infrastructure. The department can be reached at (217) 431-2288. They deal with road repairs, water main issues, trash pickup questions, and snow removal. If you see a pothole or a broken water line, this is who to call.

The city also has a utility billing department. You can reach them at (217) 431-2200 and ask for utility billing. They handle water and sewer bills, payment plans, and service connections. The utility billing page on the city website has more details on payment options and account management.

Public Works maintains its own phone line separate from City Hall. During snow events or water emergencies, the department may have extended hours. Check the city website or social media for updates during bad weather. For routine questions, stick to normal business hours.

City Department Phone Numbers

Danville runs a number of departments out of the municipal building and nearby city facilities. Each has its own contact line. The main number gets you to the front desk, and from there you can reach any office. Here are the key numbers:

• City Hall main line: (217) 431-2200
• Police non-emergency: (217) 431-2250
• Public Works: (217) 431-2288
• Utility Billing: (217) 431-2200 (ask for billing)
• City Clerk: (217) 431-2200 (ask for clerk)

The Danville staff directory has a complete list with direct extensions for every office and key staff members. If you can not find the number you need on this page, that directory is the next place to look.

Public Records and FOIA in Danville

Danville is a public body under Illinois law. All city records are open to the public unless a specific exemption applies. The City Clerk handles FOIA requests. You can submit one by mail, in person at City Hall, or by contacting the clerk's office at (217) 431-2200.

The governing law is 5 ILCS 140, the Freedom of Information Act. Any person can ask for records, and the city must respond within five business days. Phone directories, staff contact lists, meeting minutes, budgets, and most city documents fall under FOIA. Danville follows the same rules as every other municipality in Illinois.

The Illinois Local Records Act (50 ILCS 205) also applies to Danville. It requires the city to keep and preserve public records for set periods. Staff directories, phone contact sheets, and other administrative records must be stored according to state retention schedules. Past directories may still be on file at City Hall even if they are not posted online anymore.

Tips for Reaching City Offices

Start with the main number if you are not sure where to call. When someone picks up, say which department you need and they will transfer you. For police matters, call the non-emergency line. For water or street issues, call Public Works directly. Each department has staff who can answer your question or point you to the right person.

Danville is a midsized city with manageable department sizes. You will often get a live person on the first try. If you hit voicemail, leave your name, number, and a brief note. Staff are usually good about returning calls the same day or the next morning.

The Illinois state government keeps a contact page for local offices. The state FOIA contacts page can help if you need to reach a state agency that covers the Danville area.

That page lists FOIA officers for state agencies, so it is useful if your request involves both city and state records.

Danville Phone Directory Records

The city keeps records of all department contacts and staff directories at City Hall. These are public records. If you need a full list of phone numbers for a specific department or a copy of a past directory, contact the City Clerk. You can call or visit in person. Danville stores records according to the retention schedules set by the state, so older directories may still be available on request.

Some records may also be on file at the county level. Vermilion County keeps its own set of records for county offices. Since Danville is the county seat, both city and county records are maintained in the same town, but in separate buildings. If you need county records, contact the Vermilion County Clerk for details.

Nearby Cities Phone Directories

Danville sits in east-central Illinois, about 35 miles east of Champaign-Urbana. Both Champaign and Urbana have their own phone directory pages on this site with local department contacts and office details. If you need to reach government offices in those cities, use the links below.

Vermilion County Phone Directory

Danville is in Vermilion County and serves as the county seat. County offices handle property records, vital records, court filings, and other services outside city government. The Vermilion County Courthouse is located in Danville on North Vermilion Street. If your question involves county government rather than city government, contact the Vermilion County Clerk directly. Having both the city and county in the same town makes it easier to handle government business that crosses both levels.