Search Centralia Phone Directory

The Centralia phone directory gathers all city department contacts for this Marion County community of close to 12,000 people. Centralia sits at the crossroads of southern Illinois, and the city runs its own hall, police force, fire department, and public works from offices on South Locust Street. The main city hall phone line is 618-533-7625. This page gives you every number you need to reach Centralia city staff, request records, and find the right office without getting bounced around.

Centralia City Hall Phone Numbers

City Hall is at 101 South Locust Street, Centralia, IL 62801. The mailing address is PO Box 569, Centralia, IL 62801. The main phone number is 618-533-7625. Call this line and the front desk can route you to any department in the building. Walk-ins are welcome Monday through Friday from 7:30 AM to 4:30 PM. Calling first helps if you need to confirm that a specific person is in the office that day.

The City of Centralia website posts department listings, meeting schedules, and contact info for all offices. If you want to look up a direct number or grab a form before you call, the site is worth checking first.

The state homepage also connects to resources that cover Centralia and all Illinois cities.

Centralia uses a mayor-council form of government. The mayor's office and the city council both operate out of City Hall. If your question does not fit neatly into one department, try the mayor's office through the main line. They can direct you to the right person. For a city this size, the staff is fairly accessible and you can often get answers without being transferred more than once.

Centralia City Clerk Directory

The Centralia City Clerk handles public records, council meeting minutes, ordinances, business licenses, and all official city documents. Reach the clerk through the main City Hall line at 618-533-7625. The Centralia staff directory on the city website lists individual phone numbers and emails for key staff members, including the clerk's office.

The clerk serves as the FOIA officer for the City of Centralia. Under the Illinois Freedom of Information Act (5 ILCS 140), the city must respond to records requests within five business days. You can submit a FOIA request in writing by mail, email, or in person at City Hall. The Centralia FOIA page on the city website explains the full process and provides the request form.

You do not need to be a Centralia resident to file a FOIA request. Anyone can ask for public records. The first 50 pages of black-and-white copies are free under state law. Electronic copies sent by email cost nothing in most cases. If a request is large, the clerk will tell you about any extra costs or time needed before they start.

Note: The city clerk's office closes at 4:30 PM, so plan calls and visits during morning or early afternoon hours.

Centralia Police Phone Numbers

The Centralia Police Department non-emergency line is 618-533-7602. Call 911 for emergencies. Use the non-emergency number for noise complaints, parking issues, case follow-ups, and general questions. The police station handles its own walk-in traffic during business hours if you prefer to visit in person.

Police records in Centralia are public under state law, with some exceptions. You can request incident reports, accident reports, and arrest records through the city clerk or the police department directly. Records tied to open cases, juvenile matters, or certain protected categories may be withheld under the exemptions listed in the 5 ILCS 140. If you are not sure whether a specific report is available, submit a FOIA request. The city has to tell you what they can release and cite the specific exemption for anything they hold back.

For accident reports involving state highways that run through Centralia, you may need to contact the Illinois State Police instead of the city department. The state police handle reports on roads under their jurisdiction even when they pass through city limits.

Centralia Public Records Access

Every document the City of Centralia creates or receives is a public record under Illinois law. That covers phone directories, staff contact sheets, budget documents, vendor contracts, council minutes, and department reports. The Illinois Local Records Act (50 ILCS 205) requires the city to keep records according to the state retention schedule. Old documents cannot be thrown out without following the proper disposal process set by the state.

For current records, a written FOIA request to the clerk is the most reliable method. The city website posts agendas, minutes, and some financial reports already, so check there first. If the document you need is not on the site, file a FOIA request by mail, email, or in person at 101 South Locust Street. Keep a copy of your request for tracking.

State-level records about Centralia, like grant documents or regulatory filings, go through the relevant state agency rather than the city.

Centralia Department Phone Contacts

Centralia runs departments for Public Works, Parks, Finance, and Community Development alongside the clerk, police, and fire offices already listed. Public Works covers streets, water, sewer, and drainage. Parks manages the city's recreation areas and programs. Finance handles utility billing, city taxes, and accounts payable. Community Development deals with building permits, code enforcement, and zoning questions.

All departments connect through the main City Hall number at 618-533-7625. The front desk staff know who handles what and can transfer your call. If you want a direct line, check the staff directory on the city website. Having the right extension or email address saves time, especially when the main line is busy. Centralia is small enough that most employees handle a wide range of tasks, so the person who picks up can often help you right away.

City offices open at 7:30 AM and close at 4:30 PM, Monday through Friday. If you call outside those hours, leave a voicemail and staff will get back to you the next business day.

How to Use This Phone Directory

Start with the right department. City services like water, streets, and permits go through City Hall at 618-533-7625. Police matters use 618-533-7602 for non-emergencies. Records and FOIA requests go to the clerk through the main line. If you are not sure where to start, call City Hall and the front desk will get you to the right person.

Some tips for reaching Centralia city offices:

• Call 618-533-7625 for City Hall and general questions
• Use 618-533-7602 for police non-emergency calls
• Ask for the City Clerk for records or FOIA requests
• Have your address or account number ready
• Check the city website for forms and basic info before calling
• Call before 4:30 PM to reach staff during office hours

The police non-emergency line has coverage around the clock. For all other departments, stick to business hours. If you leave a voicemail, include your name, phone number, and a brief note about what you need. Staff usually call back within one business day.

Nearby Cities Phone Directory

Cities near Centralia have their own phone directory pages with local department contacts and office details. If you need to reach a government office in a neighboring area, use the links below. Each page lists phone numbers, addresses, and hours for that city's government offices.

Mount Vernon is also near Centralia but does not have a separate phone directory page on this site. Contact Mount Vernon city offices directly for their department numbers.

Marion County Phone Directory

Centralia is in Marion County. County-level offices handle property tax records, vital records, court filings, and other services beyond the city level. If your question involves county government, reach out to Marion County offices directly. Many Centralia residents need both city and county numbers depending on what they are looking for. The Marion County Clerk and the circuit court each have their own phone lines that are separate from the Centralia city phone system.