Carol Stream Phone Directory

The Carol Stream phone directory gives you a full list of village department phone numbers, office addresses, and hours of service. Carol Stream is a village in DuPage County with close to 40,000 residents, and its local government runs through a village board and appointed staff. The main phone line for the Village of Carol Stream is 630-871-6250. This page puts all the key contact details in one spot so you can reach the right office on the first try. Use the search tool or browse by section to find what you need.

Carol Stream Village Hall Phone Directory

Village Hall is at 500 N. Gary Avenue, Carol Stream, IL 60188. This is the main hub for village government. The front desk picks up at 630-871-6250. Walk-ins are welcome during normal business hours, Monday through Friday. If you need to reach a specific department, the front desk can transfer your call. Most village services run out of this one building, which makes it simple to get the help you need in one trip or one call.

The Village of Carol Stream posts contact info and department details on its official site.

You can also find state-level contacts through the Illinois home page, which links to agencies that work alongside local governments like Carol Stream.

The Village Clerk, Julia Schwarze, handles public records and FOIA requests. You can reach the clerk at 630-871-6250 or by email at julia.schwarze@carolstream.org. The clerk's office is your first stop for any official village document, meeting minutes, or directory request. This office also handles village board agendas and keeps the official record of all village actions.

Note: The Village Clerk's phone number is the same as the main Village Hall line, but calls are routed to the clerk's desk when you ask for that office.

Carol Stream Police Phone Numbers

For non-emergency police calls in Carol Stream, dial 630-668-2167. This line goes to the Carol Stream Police Department dispatch center. Use this number for noise complaints, parking issues, accident reports, and other matters that do not need an immediate response. Always call 911 for life-threatening situations or crimes in progress.

The police station is near Village Hall, which makes it easy to stop by in person if you need a copy of a report or want to talk to an officer face to face. The department has a records division that handles copies of police reports. Report copies may come with a small fee. Call ahead to check pricing and turnaround time. The non-emergency line staff can also tell you what forms you need and how to fill them out.

Under the Illinois Freedom of Information Act (5 ILCS 140), you have the right to request police department phone lists and staff directories. Carol Stream processes these requests through the Village Clerk. Most FOIA responses come back within five business days, though some take longer if the request covers a lot of records.

FOIA Requests in Carol Stream

Carol Stream follows the same FOIA rules as every other public body in Illinois. The 5 ILCS 140 law gives anyone the right to ask for public records, and that includes phone directories, staff lists, and department contact sheets. You do not need to live in Carol Stream to file a request. Anyone can ask. The village must respond within five business days of getting your written request.

The Carol Stream FOIA page lets you submit requests online. You can also send your request by mail or drop it off in person at Village Hall. The form is simple. You just describe the records you want, give your contact info, and wait for the village to respond. There is no fee for the first 50 pages of black-and-white copies. After that, the village may charge a small per-page fee.

Note: If the village denies your FOIA request, you can appeal to the Illinois Attorney General's Public Access Counselor at no cost.

Village Services Phone Directory

Carol Stream runs several service departments out of Village Hall and nearby facilities. Public works handles road repairs, snow removal, water and sewer service, and other infrastructure needs. The main village line at 630-871-6250 connects you to any of these departments. If you are not sure which department to call, start with the main line and the front desk will point you to the right person.

The village also has a community development department that deals with building permits, zoning questions, and code enforcement. These are common calls for homeowners and contractors. If you plan to build an addition, put up a fence, or make changes to your property, you need to call this department first. They can tell you what permits are needed and what the process looks like. Inspections are also set up through this office, and you can usually schedule one by phone within a few days.

The Village of Carol Stream website has a full department directory with phone numbers, email addresses, and descriptions of what each office does. This is worth checking before you call since some questions can be answered online without waiting on hold. The site also posts forms, agendas, and other documents that might save you a trip to Village Hall.

Carol Stream Phone Directory and Public Records

The Illinois Local Records Act (50 ILCS 205) requires Carol Stream to keep and preserve all public records. That covers phone directories, department contact lists, meeting minutes, and many other types of village documents. The Village Clerk is in charge of keeping these records safe and making them available to the public when asked.

The Illinois state government maintains contact pages that can help when local numbers are hard to find.

This state resource lists FOIA contacts across Illinois, including offices in DuPage County that work with villages like Carol Stream.

Old phone directories and past staff lists are part of the village record. If you need a directory from a prior year or a list of former staff, the clerk's office can help you track it down. Some older records may take a bit longer to pull up, but they are still available under state law. The village does not destroy these records without following the retention schedule set by the state.

How to Use This Phone Directory

Start with the main number. Call 630-871-6250 and tell the front desk what you need. They will either help you or send your call to the right department. This is the fastest way to get an answer in Carol Stream. Most calls take just a few minutes.

Here are some tips for reaching Carol Stream village offices:

• Call 630-871-6250 for any village department
• Dial 630-668-2167 for non-emergency police
• Always call 911 for emergencies
• Check the village website before calling for common questions
• Have your address or account number ready when you call

Carol Stream village offices are open Monday through Friday during normal business hours. The police non-emergency line is staffed around the clock. If you call after hours for a non-police matter, you may reach voicemail. Leave a message and the office will call you back the next business day. For urgent issues outside of office hours, call the police non-emergency line and they can help route you to the right on-call staff.

Nearby Cities Phone Directory

Carol Stream is near several other communities in the western suburbs of Chicago. Wheaton, Hanover Park, Bartlett, and Lombard are all close by. Those towns have their own village and city governments with separate phone directories. If you need to reach offices in the broader DuPage County area, the cities below also have phone directory pages with local contact details.

DuPage County Phone Directory

Carol Stream is in DuPage County. County-level offices handle things like property taxes, vital records, court filings, and county law enforcement. If your question is about a county service rather than a village service, the DuPage County phone directory page has the contacts you need. Many Carol Stream residents deal with both the village and the county depending on the type of service or record they are looking for. The county courthouse is in Wheaton, which is just a short drive from Carol Stream.