Search Sycamore Phone Directory

The Sycamore phone directory covers all city government departments and their direct lines. Sycamore is a city of about 18,559 people in DeKalb County, serving as the county seat. City Hall is at 308 West State Street, and the main phone number is 815-895-4515. From this line, staff can route you to any department. This page lists the key numbers for city offices, the police department, fire department, community development, and public works. If you need to file a records request, pay a bill, or report an issue, you will find the right contact below.

Sycamore City Hall Contact Info

City Hall sits at 308 West State Street, Sycamore, IL 60178. This is the main building for city government, and most administrative departments work out of this address. The front desk number is 815-895-4515, and the fax line is 815-899-2054. Office hours for the City Clerk are 8:30 a.m. to 5:00 p.m. on weekdays. City Council meetings happen on the first and third Mondays of each month at 6:00 p.m. on the second floor of City Hall. The meetings are open to the public.

The City of Sycamore website is the hub for all department contacts, meeting agendas, and online forms.

From this site you can find the staff directory, which lists direct phone numbers and email addresses for city employees by department.

The City Clerk's office is the go-to for public records, ordinances, and official city documents. If you need a copy of a meeting minute, a city resolution, or a staff phone list, the clerk can help. They also handle voter registration and liquor licenses. For most requests, you can call the main number and ask for the clerk's office, or check the website for the online staff directory.

Police Department Phone Numbers

The Sycamore Police Department is at 535 DeKalb Avenue, Sycamore, IL 60178. The non-emergency number is 815-895-3435. Use this line for general questions, report filings, parking issues, or any matter that does not need an emergency response. For emergencies, always call 911. The police station has a front desk staffed during business hours, and dispatch is available around the clock through the non-emergency line.

The Sycamore Police Department page has information on divisions, programs, and how to reach specific officers or units. The records division handles copies of accident reports, incident reports, and other police documents. You can call or visit during office hours for records requests.

Sycamore police also work closely with the DeKalb County Sheriff's Office on matters that cross city limits. If you are not sure whether your issue falls under city or county jurisdiction, the police department can point you in the right direction. The sheriff's office handles unincorporated areas of DeKalb County, while the Sycamore department covers everything within city limits.

Fire Department Contact

The Sycamore Fire Department picks up at 815-895-1815 for non-emergency calls. The department runs out of stations along DeKalb Avenue and provides fire suppression, emergency medical services, and rescue operations for the city. For fire emergencies, call 911. The non-emergency line is for questions about fire prevention, burn permits, inspection requests, and general department information.

The fire department also enforces city fire codes and works with the Community Development Department on building inspections. If you are opening a business or renovating a commercial space, you may need a fire inspection as part of the permit process. The fire department can schedule that through their non-emergency line, or you can start the process through the Community Development office.

The department runs public education programs on fire safety, including smoke detector checks and school visits. If you want to set up a program or get free smoke detectors for your home, call the non-emergency line and ask about their fire prevention services.

Community Development and Public Works

The Community Development Department handles building permits, zoning, code enforcement, and planning for the city. Their office is at 541 DeKalb Avenue, Sycamore, IL 60178. The phone number is 815-895-4434, and the fax is 815-895-7572. If you are planning to build, remodel, or start a business, this is where you get the permits and approvals. The department also handles complaints about code violations, like overgrown lots or unpermitted construction.

Public Works is at 475 North Cross Street, Sycamore, IL 60178. This department takes care of streets, water, sewer, and stormwater systems. If you have a water bill question, a street repair request, or a sewer backup, this is the number to call. During winter, public works runs the snow removal operation for city streets. For after-hours emergencies involving water or sewer, call the police non-emergency line at 815-895-3435 and they will dispatch the right crew.

The Sycamore departments page lists all city offices and their contacts in one place.

FOIA and Public Records Requests

Sycamore handles public records requests through its FOIA Officer, based in the City Clerk's office at City Hall. You can submit a request in person, by mail to 308 West State Street, Sycamore, IL 60178, or by calling 815-895-4515 to ask about the process. The city also accepts FOIA requests by email, and you can find the FOIA form on the city website.

Under the Illinois Freedom of Information Act (5 ILCS 140), government records including phone directories, staff lists, and department contact information are public. Anyone can request them. The city has five business days to respond. If a request is large or complex, the city may take a short extension but must notify you in writing.

The Illinois Local Records Act (50 ILCS 205) also requires the city to keep and preserve public records over time. Old phone directories and past staff rosters should still be on file. The clerk can tell you what archived records are available and how to get copies. Some older materials may only exist in paper form, so calling ahead before a visit is a smart move.

There is no fee for most basic FOIA requests. If your request involves a large number of pages, the city can charge a small per-page copying fee. They will give you the cost estimate before they process the copies, so there are no surprises.

Tips for Reaching the Right Office

Start with the main City Hall number at 815-895-4515 if you are not sure who handles your issue. The front desk staff can transfer you to any department from that line. For police matters, go straight to 815-895-3435. For fire questions, try 815-895-1815. Building permits and zoning go to Community Development at 815-895-4434.

Quick reference for key contacts:

• City Hall main line: 815-895-4515
• Police non-emergency: 815-895-3435
• Fire non-emergency: 815-895-1815
• Community Development: 815-895-4434
• City Clerk email: available on the city website

The Sycamore staff directory lists every employee by department with their direct phone number and email address. This is the fastest way to find a specific person if you know which department you need.

Most city offices are open Monday through Friday. City Council meets on the first and third Mondays. If you need to attend a meeting or speak during public comment, check the agenda on the city website ahead of time. The clerk posts agendas at least 48 hours before each meeting.

Nearby Cities Phone Directory

DeKalb is the closest city with its own phone directory page. If you need contacts for city offices in DeKalb, use the link below. Sycamore and DeKalb share some services and sit right next to each other, so it is common for residents to need contacts in both cities.

Other communities in DeKalb County, like Genoa and Cortland, do not have dedicated phone directory pages at this time. For contacts in those areas, try the DeKalb County website or call the county offices directly.

DeKalb County Information

Sycamore is the county seat of DeKalb County. That means the county courthouse, the county clerk's office, and other county-level departments are right here in town. County offices handle property taxes, vital records, court filings, and elections. The DeKalb County Courthouse is at 133 West State Street, just a short walk from City Hall. If you need a birth certificate, a marriage license, or have court business, the county offices are the place to go. The county also maintains its own website with department contacts and online services.