Shorewood Phone Directory Lookup

The Shorewood phone directory has contact details for every village department and office. Shorewood is a village of about 18,343 people in Will County, located just south of Joliet along the DuPage River. Village Hall is at One Towne Center Boulevard, and the main phone number is 815-725-2150. From this line, staff can point you to any department. This page lists the key numbers for police, fire, public works, building, and administration. If you need to reach a specific office, file a records request, or report an issue, you will find what you need below.

Shorewood Village Hall Contact Info

Village Hall is at One Towne Center Boulevard, Shorewood, IL 60404. The main phone number is 815-725-2150. Office hours run Monday through Friday from 8:00 a.m. to 4:30 p.m. The building houses the Village Administrator's office, the Village Clerk, finance, and other administrative departments. Walk-ins are welcome for most services during office hours, but calling first is smart if you need something specific.

The Village of Shorewood website is the main source for department contacts, meeting schedules, and online forms.

From this site you can find staff contacts, village board agendas, and links to online services for most departments.

The Village Clerk handles public records, meeting minutes, ordinances, and official documents. If you need a copy of a village record, this is the office to call. The clerk also processes business licenses and other administrative tasks. For questions, call the main Village Hall line and ask for the clerk's department.

Village Board meetings are held on the first and third Tuesdays of each month. These meetings are open to the public and agendas are posted on the village website ahead of time. If you want to speak during public comment or learn about a specific agenda item, checking the website first will save you time.

Police Department Phone Numbers

The Shorewood Police Department is at 93 W. Jefferson Street, Shorewood, IL 60404. The non-emergency number is 815-725-4636. This line works around the clock. Use it for general questions, noise complaints, report filings, parking issues, or any police matter that does not need an emergency response. For emergencies, always call 911.

The Shorewood Police Department page has details on services, community programs, and how to file reports. The department handles all law enforcement within village limits, from traffic stops to criminal investigations. If you need a copy of an accident report or want to check on a case, the records section can help during business hours.

The police also handle after-hours emergency calls for other village services. If you have a water main break or a sewer problem late at night, call the non-emergency police line at 815-725-4636 and they will get the right crew out to deal with it. This makes the police number the most important one to have saved, since it is your entry point for any urgent village issue after regular hours.

Fire Protection Services

Shorewood is served by the Troy Fire Protection District. The fire prevention bureau is at 700 S. Cottage Street, Shorewood, IL 60404. The number for fire prevention and general inquiries is 815-651-2103. You can also reach them by email at prevention@troyfpd.com. For fire emergencies, call 911.

The Troy Fire Protection District covers the entire village of Shorewood plus the unincorporated parts of Troy Township. The district runs two advanced life support ambulances, two ALS fire engines, and one aerial ladder truck. Even though it is a separate district from the village government (with its own board and budget), the service works seamlessly for residents. Call the prevention number for questions about fire inspections, smoke detectors, or fire safety programs.

The village departments page lists all offices with their phone numbers and locations.

Public Works and Building Department

The Shorewood Public Works Department picks up at 815-553-2321. You can also email PWLine@shorewoodil.gov. This department handles streets, water, sewer, stormwater, and general village infrastructure. If you need to report a pothole, a water main issue, or a street light that is out, this is the number. During winter, public works runs the snow plowing operation for village streets.

The Shorewood Public Works page has details on services, schedules, and how to submit work requests online.

The Building Department handles permits, inspections, and code enforcement. They are based at Village Hall and can be reached through the main number at 815-725-2150. If you are planning to build, remodel, put up a fence, or start any construction project, you will need a permit from this office. The Building Department page has permit applications and fee schedules you can review before you call.

For after-hours emergencies related to water or sewer, call the police non-emergency line at 815-725-4636. They can dispatch the on-call public works crew to deal with urgent infrastructure problems outside of normal business hours.

FOIA and Public Records Requests

Shorewood takes public records requests through its FOIA Officer at Village Hall. You can submit a request in person, by mail to One Towne Center Boulevard, Shorewood, IL 60404, or by calling 815-725-2150 to ask about the process. The village also accepts FOIA requests by email. Check the village website for the specific email address and any FOIA request forms they provide.

Under the Illinois Freedom of Information Act (5 ILCS 140), government records including phone directories, staff lists, and department contacts are public. Anyone can ask for them. The village has five business days to respond. Complex or large requests may take a short extension, but the village must notify you in writing if they need more time.

The Illinois Local Records Act (50 ILCS 205) requires the village to keep and preserve public records. Old phone directories and past staff rosters should still be on file. The clerk can tell you what archived materials are available. Some older records may be paper only, so calling before a visit is a good idea.

Most simple requests have no fee. Larger copy jobs may come with a small per-page charge, and the village will tell you the amount before they start processing.

Tips for Reaching the Right Office

Start with the main Village Hall line at 815-725-2150 if you are not sure which department handles your issue. For police, go straight to 815-725-4636. For fire prevention, call 815-651-2103. Public works questions go to 815-553-2321. Most offices are open Monday through Friday, 8:00 a.m. to 4:30 p.m.

Quick tips for getting through:

• Call early in the day for shorter wait times
• Check the village website for online forms first
• Use email for FOIA requests to create a paper trail
• For after-hours emergencies, call police at 815-725-4636
• The building department posts permit forms online

The village website also has a Report a Concern page where you can submit requests and complaints online. This is handy for non-urgent issues like potholes, code complaints, or service requests that don't need an immediate phone call.

Nearby Cities Phone Directory

Shorewood borders several Will County communities that have their own phone directory pages. If you need contacts for a neighboring city, use the links below. Crest Hill is also nearby but does not have a dedicated page at this time.

Will County Phone Directory

Shorewood is part of Will County. County offices handle property taxes, court filings, vital records, elections, and sheriff services. The Will County seat is in Joliet, so most in-person county business takes you there. The Will County phone directory page has the right contacts for county-level services. If you need a birth certificate, a marriage license, or have business with the county court, those offices are separate from the village and have their own numbers and hours. Many Will County services are also available online through the county website.