Rock Island Phone Directory

The Rock Island phone directory lists all the key city department numbers, office addresses, and hours for this Quad Cities community. Rock Island has a population of about 36,151 and sits along the Mississippi River in western Illinois. City Hall is the main hub for government services, and every department keeps its own direct line. Whether you need to reach the mayor, the city clerk, or the police non-emergency line, this page puts those numbers in one place. Use the search tool below or scroll through each section to find the right contact for your needs.

Rock Island City Hall Phone Directory

Rock Island City Hall is at 1528 Third Avenue, Rock Island, IL 61201. The main phone number is 309-732-2000. The fax line is 309-732-2055. City Hall is open Monday through Friday from 8:00 am to 5:00 pm. Most city departments have offices in this building, and calls to the main number can be transferred to any of them. If you know which department you need, dialing the direct line will save you time.

The City of Rock Island website is the central source for all department contacts and city services.

From the main site you can reach every department page and find the specific phone number for any city office.

The Mayor's Office picks up at 309-732-2012. The City Clerk answers at 309-732-2010. These are two of the most used numbers in the Rock Island phone directory. Both offices are in City Hall on Third Avenue. Walk-ins are welcome during business hours. Calling ahead is a good idea if you just need a quick answer or want to check on a specific form or process.

Note: The main number at 309-732-2000 connects to the front desk, which can transfer you to any department in the building.

Rock Island Department Contacts

Rock Island runs several departments that each have their own phone line. The city clerk also serves as the FOIA officer, so records requests go through that same 309-732-2010 number. The police department has a non-emergency line at 309-732-2677 for calls that don't need 911. All these numbers are active during normal business hours, though the police line is staffed around the clock.

The Rock Island staff directory lists names, titles, and direct phone numbers for city employees across all departments.

This online directory is one of the fastest ways to find a direct line for a specific person or office in Rock Island city government.

Here are some of the key department numbers for Rock Island:

• Mayor's Office: 309-732-2012
• City Clerk and FOIA Officer: 309-732-2010
• Police Non-Emergency: 309-732-2677
• Main City Hall Line: 309-732-2000

Each department may also have its own fax number or email. The city website lists those on each department page. If you need something in writing, check the department page first. Most offices accept both email and fax.

Police Phone Numbers in Rock Island

The Rock Island Police Department handles all law enforcement calls in the city. For emergencies, dial 911. For non-emergency matters, the number is 309-732-2677. This line is for things like noise complaints, parking issues, or follow-up questions about a past report. Someone is available to take calls at any time on the non-emergency line.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police department phone directories and staff contact lists. These are public records. The city clerk handles FOIA requests for most departments, and that includes the police department. Response times follow state law, which sets a five business day window for most requests.

The police department works closely with other Quad Cities agencies, so some calls may get referred to the Rock Island County Sheriff or other local law enforcement. If your issue falls outside city limits, the police non-emergency line can usually point you to the right agency. Always call 911 for anything that needs an immediate response.

FOIA and Public Records in Rock Island

Rock Island keeps detailed records of all city department contacts and staff directories. If you need a full copy of any department phone list, you can file a FOIA request through the city. The city clerk at 309-732-2010 handles these requests and also serves as the designated FOIA officer for Rock Island.

The Rock Island FOIA request form lets you submit your request online without having to call or visit in person.

The online form walks you through each step and gives you a way to describe exactly what records you need from the city.

The state law that covers this process is 5 ILCS 140. It applies to all public bodies in Illinois, including the City of Rock Island. Phone directories, contact lists, and email addresses for city staff are all public records under this law. There are some narrow exemptions for certain law enforcement roles, but most city employee contact info is available on request. The city must respond within five business days under state law.

Note: You can submit a Rock Island FOIA request online, by mail to 1528 Third Avenue, or by calling the city clerk at 309-732-2010.

Rock Island Government Phone Contacts

The Rock Island government page gives an overview of how the city is structured and which offices handle which services.

This page shows the city council, appointed officials, and department heads along with their contact details.

Rock Island uses a council-manager form of government. The city council sets policy, and the city manager runs daily operations. If you need to reach an elected official, the government page has direct contact info for each council member. The mayor and council members all have listed phone numbers and email addresses. For general city business, the main line at 309-732-2000 is still the best starting point.

The city also posts meeting schedules, agendas, and minutes on its website. If you want to know when the next council meeting is or what topics are on the agenda, you can check the government section of the site. Public meetings are open to anyone, and you can call City Hall to confirm dates and times if you prefer to check by phone.

Rock Island Phone Directory and Local Records

Under the Illinois Local Records Act (50 ILCS 205), the city must keep and preserve all public records. That includes phone directories, staff lists, and department contact sheets. The city archives these records and makes them available on request. Old phone directories and past staff lists can sometimes be found through the city clerk or through a FOIA request.

The City Clerk's office at 309-732-2010 handles many types of public records for Rock Island. If you need a specific document or directory that is not posted online, the clerk's office is a good first call. They can point you to the right department or help you file a formal request for any record the city holds.

The State of Illinois website also has contact tools that can help you find state-level office numbers if your search goes beyond city government.

The state site covers agencies, departments, and offices that serve all of Illinois, not just one city.

How to Use This Phone Directory

Start by figuring out which department handles your issue. Most city services go through City Hall at 309-732-2000. Court matters go through Rock Island County. Permits and building questions go through the city's community and economic development office. If you are not sure, the main line is a safe first call because the front desk staff can transfer you to the right office.

Here are some tips for calling Rock Island city offices:

• Call during business hours for the best chance of reaching someone right away
• Have your address or account number ready before you call
• Use the online FOIA form for records requests instead of calling
• Check the staff directory on the city website for direct lines

Most Rock Island city offices are open Monday through Friday, 8:00 am to 5:00 pm. The police non-emergency line is staffed at all times. If you need a phone number that is not on this page, try the city website or call the main line and ask for the department by name.

Nearby Cities Phone Directory

Rock Island is part of the Quad Cities area, and some neighboring cities have their own phone directory pages with local department contacts and office details. If you live near the border or need to reach another city's offices, use the link below. Moline is the closest qualifying city with its own page on this site.

Rock Island County Phone Directory

Rock Island is in Rock Island County. County-level offices handle things like property tax assessments, vital records, and court filings. If your question involves county government rather than city government, you will need to contact Rock Island County offices directly. Many Rock Island residents need both city and county numbers depending on what they are looking for. The county courthouse is also located in Rock Island, which makes it easy to visit both city and county offices in the same trip.