Macomb Phone Directory

The Macomb phone directory lists contacts for city government departments and offices in McDonough County. Macomb has a population of about 14,894 and serves as the county seat. It is also home to Western Illinois University, which shapes much of the local community. City Hall is at 232 East Jackson Street, and the main number is 309-837-0501. This page has the phone numbers, addresses, and key details for the departments you may need. Use the search tool below or scroll through the full listing.

Macomb City Hall Contact Info

City Hall is at 232 East Jackson Street, Macomb, IL 61455. The main phone number is 309-837-0501. City Hall houses the offices of the mayor, city administrator, city attorney, city clerk, city treasurer, and downtown development. The building is open during weekday business hours.

The City of Macomb website is the central hub for department contacts, forms, agendas, and online services. The site has a staff directory where you can look up individual employees by name or department. If you need to reach a specific person, that directory is a good place to start.

Macomb operates under a council-manager form of government. The city council and mayor handle policy decisions. A city administrator runs daily operations. Each department head reports up through the administrator's office. For routine questions, calling the department directly is the fastest route. The front desk at City Hall can also transfer calls if you are not sure where to go.

The City Clerk handles meeting minutes, ordinances, and official city records. The Treasurer's office manages city finances and some billing functions. Both offices share space in City Hall, so one visit can take care of multiple things.

Police Department Phone Numbers

The Macomb Police Department is at 120 South McArthur Street, Macomb, IL 61455. The non-emergency number is 309-833-4505. For emergencies, call 911. The department handles patrol, investigations, traffic, and community policing. Dispatch operates around the clock.

The Macomb Police Department page has details about staff, divisions, and how to file reports. Accident and incident reports can be picked up during business hours. Call ahead to check if your report is ready, since processing can take a few days for certain types of cases.

Because Macomb is a college town with Western Illinois University, the police department works alongside the university's public safety office. Campus police handle calls on university property. If your situation involves something off campus in the city, the Macomb Police Department is the right call. The two agencies coordinate and share information when cases overlap. The McDonough County 911 center handles dispatch for all emergency services in the area.

Fire Department Contact

The Macomb Fire Department is at 219 West Jackson Street, Macomb, IL 61455. The non-emergency number is 309-836-7800. For fire or medical emergencies, call 911. The department provides fire suppression, emergency medical services, and rescue operations within the city.

The Macomb Fire Department page has information about services, fire prevention, and inspection requests. Call the non-emergency line for burn permits, commercial inspections, and fire safety program scheduling. The department runs community education events and works with schools and local groups.

The state of Illinois provides a central portal for government contacts and public records access.

Macomb Fire is a city department, not a separate fire district. It reports through the city's chain of command. The department covers the city limits. Areas outside of the city fall under the Emmet-Chalmers Fire Protection District or other rural fire districts in the county. If you live just outside the city line, make sure you know which fire district covers your address.

FOIA and Public Records

Macomb processes Freedom of Information Act requests through the City Clerk's office. Submit your request in person at City Hall, by mail to 232 East Jackson Street, Macomb, IL 61455, or by email. Written requests are best because they give both sides a clear record of what was asked.

The Illinois Freedom of Information Act (5 ILCS 140) gives the public a right to see government records. Phone directories, employee contact lists, and department rosters are covered. The city has five business days to respond to a request. If the request is complex, the city may ask for an extension, but it has to tell you.

The Local Records Act (50 ILCS 205) requires the city to preserve records over time. Archived phone lists and old staff directories fall under this law. The clerk can help you find what you need. Some older records may only be on paper, so calling ahead is a good idea.

Basic requests are usually free. Large requests involving many pages may have a small copying fee. The city will tell you the cost before it starts pulling records.

City Services Phone Directory

Macomb operates several departments that residents deal with regularly. The Finance and Human Resources office handles water billing at 309-833-2031 and general business at 309-836-8218. Public Works takes care of streets, water lines, sewer, and other infrastructure. The city council office can be reached at 309-833-2558.

Key department contacts:

• City Hall main line: 309-837-0501
• Police non-emergency: 309-833-4505
• Fire non-emergency: 309-836-7800
• Water billing: 309-833-2031
• Business office: 309-836-8218
• City Council: 309-833-2558

The Macomb city resources page links to outside agencies, local services, and forms that residents use often. If you are not sure which department handles your issue, the City Hall main line is a safe starting point.

For after-hours emergencies with water or sewer, call 911. Dispatch can reach on-call public works crews for utility emergencies outside of normal hours. This is the standard process for any city service issue that happens at night or on a weekend in Macomb.

McDonough County Government

Macomb is the county seat of McDonough County. The courthouse is at 1 Courthouse Square, Macomb, IL 61455. County offices handle property taxes, court filings, vital records, elections, and the sheriff's office. The County Clerk and Recorder can be reached at 309-833-2474.

The McDonough County website has department contacts and county services information. Because city and county offices are both in Macomb, residents sometimes mix up which office does what. If you call City Hall about something that is actually a county matter, staff will point you the right way.

Illinois provides statewide FOIA resources for residents making public records requests.

The McDonough County Sheriff's Office handles law enforcement in unincorporated parts of the county. The non-emergency dispatch number is 309-833-2323. For court records and filings, the Circuit Clerk's office is at 309-837-4889. These numbers are useful for Macomb residents who have county-level business in addition to city matters.

Getting the Right Contact in Macomb

The City Hall main number at 309-837-0501 is the best place to start if you are unsure. The front desk can transfer you or give you a direct number. For police calls, use 309-833-4505. Fire questions go to 309-836-7800. Most city offices keep regular weekday hours.

If you plan to visit City Hall or another office, bring any reference numbers or documents you have. Staff can look things up faster with that information in hand. For FOIA requests, write them down (even in a short email) to make things easier for everyone and to have proof you submitted the request.

The city website has online forms and resources that can save you a trip. Check there first for things like water billing, permits, or meeting schedules. Western Illinois University also has a public safety office (309-298-1949) if you need campus-related contacts.

Nearby Cities Phone Directory

Macomb is in the western part of the state, and the nearest communities with phone directory pages on this site are Quincy and Jacksonville. Quincy is about 60 miles to the west along the Mississippi River. Jacksonville is roughly 60 miles to the southeast. Both are larger communities with their own full city government directories.

For other Illinois city phone directories, check the full cities list to find the community you need.