Lake in the Hills Phone Directory
The Lake in the Hills phone directory covers contact numbers for every village department and office in this McHenry County suburb. Lake in the Hills has around 28,800 residents and sits in the northwestern part of the Chicago metro area. Village Hall is the central point for local government, and all departments work through phone lines based there. Whether you need public works, the village clerk, police, or building services, this page puts the right number in front of you. Use the search tool or scroll through the sections below to find the phone number and office details you need for any Lake in the Hills department.
Lake in the Hills Phone Directory Quick Facts
Lake in the Hills Village Hall
Lake in the Hills Village Hall is at 600 Harvest Gate Road, Lake in the Hills, IL 60156. The main phone number is (847) 960-7400. Hours are Monday through Friday, 8:30 a.m. to 5 p.m. This is where most village departments are based, and the front desk can route your call to any office. If you are not sure which department you need, just call the main line. Staff at the front desk handle all kinds of questions and can transfer you.
The Village of Lake in the Hills website is the best place to start when you need phone numbers or office details for any department.
The state site also lists contact info for local offices across Illinois, which helps when you need a number not on the village page.
Walk-ins are welcome during normal hours. The building has a front lobby where you can ask for help or pick up forms. Phone calls tend to be faster for most questions, though. Staff can look things up while you wait on the line. If you call after hours, leave a message and they will get back to you the next business day. Village Hall closes on all state and federal holidays.
Lake in the Hills Police Department
The Lake in the Hills Police Department handles non-emergency calls at (847) 658-5676. For any real emergency, call 911. The non-emergency line is for things like filing a report, asking about a case, or getting general information. Calls go to dispatch first, and they can connect you with an officer or the records division.
The police department moved to a new station in early 2026 at 2600 Village Hall Drive, Lake in the Hills, IL 60156. It runs its own front desk during business hours. If you need to pick up a report or drop off paperwork, you can walk in. Phone is the best bet for quick questions. After-hours calls go through dispatch, and they can send an officer if needed.
The department also handles animal control calls and noise complaints within village limits. If you have a question about a traffic ticket or need to check on a case, the records division can help. They pull up files by case number or your name. This process is quick over the phone and usually takes just a few minutes.
Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories, staff lists, and other records from the police department. FOIA requests should go through the Village Clerk. Response time is five business days under state law.
Village Department Phone Numbers
Lake in the Hills runs several departments out of Village Hall. Each one has a phone line, and the main number connects to the front desk. From there you can reach any office. Some departments also have direct lines that skip the front desk. The village website lists these numbers on each department page.
Here are the key contacts:
- Village Hall main line: (847) 960-7400
- Police non-emergency: (847) 658-5676
- Public Works: call Village Hall and ask for the department
- Building and Zoning: call Village Hall main line
- Village Clerk: (847) 960-7400 (ask for clerk)
If you do not know which department handles your issue, call the main line. The front desk deals with all kinds of questions. Most village services in Lake in the Hills are managed by one department or another, so there is usually a number for what you need. The village contact page has a full list if you want to look up a specific person or office.
Public Records and FOIA Requests
Lake in the Hills is a public body under Illinois law. That means all village records, including phone directories and department contact lists, are open to the public. The Village Clerk handles FOIA requests. You can submit a request by mail, in person at Village Hall, or by contacting the clerk's office at (847) 960-7400.
The state law that covers this is 5 ILCS 140, the Freedom of Information Act. It says any person can ask for records from a public body, and the body must respond within five business days. Phone lists, email directories, meeting minutes, and most other village documents are all fair game under FOIA. Lake in the Hills follows this process like every other municipality in the state.
The Illinois Local Records Act (50 ILCS 205) also applies. It requires the village to keep and preserve public records, including staff directories and phone contact sheets, for set periods. Old directories and past contact lists may still be on file at Village Hall. If you need something no longer posted online, a FOIA request is the way to go.
Most FOIA requests in Lake in the Hills are free for the first 50 pages of black-and-white copies. The village may charge for larger requests or for records that need special handling.
Tips for Using This Directory
Start with the main number. If you know which department you need, ask for it by name when someone picks up. The front desk at Village Hall can transfer you to any office. If you are calling about something that happened outside of business hours, the police non-emergency line is available around the clock through dispatch. For everything else, stick to the 8:30 a.m. to 5 p.m. window.
Lake in the Hills is a midsize suburb, so most departments are small and responsive. You will usually get a real person on the line within a few rings. If you reach voicemail, leave a message with your name, number, and a short note about what you need. Staff are good about calling back the same day or the next morning.
The Illinois state government also keeps a contact page for local offices and agencies. The state FOIA contacts page can help if you need to reach a state agency that works with Lake in the Hills.
That page lists FOIA officers for agencies across the state, which is useful if your request crosses village and state lines.
Lake in the Hills Phone Directory Records
The village keeps records of all department contacts and staff directories. These are public records under Illinois law. If you need a full list of phone numbers for a specific department or a copy of a past directory, you can request it through the Village Clerk. The clerk's office is at Village Hall, and you can call or visit in person. Lake in the Hills stores records according to the retention schedules set by the state, so older directories may still be available.
The Local Records Act (50 ILCS 205) sets the rules for how long municipalities must keep different types of records. Phone directories and contact lists fall under general administrative records. Lake in the Hills follows these rules and preserves its records at Village Hall or in a secure archive. If you are looking for a directory from a few years back, a FOIA request is the best approach.
Some records may also be on file at the county level. McHenry County keeps its own set of records for county offices, which is separate from what the village holds.
Nearby Cities Phone Directories
Lake in the Hills is in the northwest suburbs of the Chicago metro area. Several other cities in the region have their own phone directory pages with local department contacts and office details. Crystal Lake is the nearest qualifying city with its own directory on this site. Algonquin and the city of McHenry are also close by but do not have separate pages at this time.
McHenry County Phone Directory
Lake in the Hills is in McHenry County. County offices handle things like property records, vital records, and court filings that fall outside village government. The McHenry County offices are based in Woodstock, the county seat. If your question involves county government rather than village government, use the McHenry County phone directory page for the right contact information. Many Lake in the Hills residents need both village and county numbers depending on what they are looking for.