Highland Park Phone Directory
The Highland Park phone directory lists contact numbers for every city department and office in this Lake County suburb on the North Shore. Highland Park has a population of about 30,398 and sits along Lake Michigan, north of Chicago. City Hall on St Johns Avenue is the center of local government, with most departments based there. This page gives you direct phone numbers for City Hall, public safety, community development, public works, and more. Browse the sections below or use the search tool to find the contact you need.
Highland Park Phone Directory Quick Facts
Highland Park City Hall Contact Info
Highland Park City Hall is at 1707 St Johns Avenue, Highland Park, IL 60035. The main phone number is (847) 432-0800. Walk-in hours are 8:30 a.m. to 5:00 p.m., Tuesday through Friday. Appointments are recommended but not required. On Mondays, City Hall is open by appointment only from 8:00 a.m. to 5:00 p.m.
The City of Highland Park website is the best place to start when you need phone numbers or office details for any department. The site has a full staff directory with direct phone numbers and email addresses.
The state site also lists contact info for local offices across Illinois, which helps when you need a number not posted on the city page.
The front desk can route your call to any office. If you are not sure which department handles your question, call the main line and ask. Staff deal with all kinds of requests and can point you to the right person. Phone calls are usually the fastest way to get answers, since staff can look up info while you wait.
City Hall closes on state and federal holidays. If you plan to visit or call on a day that might be off, check the city website first.
Highland Park Department Phone Numbers
Highland Park runs several departments out of City Hall. Each one has its own phone line. Here are the key numbers:
- City Hall main line: (847) 432-0800
- City Manager's Office: (847) 926-1000
- Community Development: (847) 432-0808
- Public Works: (847) 432-0807
- Finance: (847) 432-0800
- Public Safety (police/fire non-emergency): (847) 432-7730
One thing that stands out about Highland Park is that police and fire share the same non-emergency number. The Department of Public Safety combines both services under one umbrella. Call (847) 432-7730 for any non-emergency public safety matter. For real emergencies, always call 911.
Community Development covers building permits, zoning, planning, and code enforcement. Call (847) 432-0808 if you need to ask about a permit, request an inspection, or check on zoning for a property. Public Works at (847) 432-0807 handles streets, water, sewer, and general infrastructure questions.
The Finance Department shares the main City Hall number. Ask the front desk to connect you. Finance handles utility billing, tax questions, and city budgets.
Highland Park Public Safety
Highland Park uses a combined Department of Public Safety rather than separate police and fire departments. The non-emergency number for all public safety matters is (847) 432-7730. This line handles report requests, case inquiries, fire safety questions, and general public safety info. For emergencies, call 911.
The department is staffed 24 hours a day. Dispatch can connect you with an officer or firefighter at any time. During business hours, you can also reach administrative staff for records requests or scheduled meetings. The department building is near City Hall in the downtown area.
If you need a copy of a police report or want to file a FOIA request related to public safety records, contact the City Clerk's office or call the public safety number directly. Under the Illinois Freedom of Information Act (5 ILCS 140), you can request phone directories, staff lists, incident reports, and other records from the department. The city must respond within five business days.
Public Records and FOIA in Highland Park
Highland Park is a public body under Illinois law. All city records, including phone directories and department contact lists, are open to the public. The City Clerk's office handles FOIA requests. You can submit a request by mail, in person at City Hall, or through the city contact page.
The law that covers this is 5 ILCS 140, the Freedom of Information Act. Any person can ask for records from a public body, and the body must respond within five business days. Highland Park follows this process the same as every other city in Illinois. Phone lists, email directories, meeting minutes, contracts, and most other city documents are all available under FOIA.
The Illinois Local Records Act (50 ILCS 205) also applies. It requires Highland Park to keep and preserve public records for set periods of time. Old directories and past contact lists may still be on file at City Hall. If you need something that is no longer posted online, a FOIA request is the way to get it.
Most FOIA requests are free for the first 50 pages of black-and-white copies. The city may charge for larger requests or for copies in color.
How to Use This Directory
Start with the main number at (847) 432-0800. Ask for the department you need. The front desk can transfer you to any office in the building. For public safety, use (847) 432-7730 since that department has its own building and phone system.
Highland Park is a smaller city, so most departments are responsive and easy to reach. You will usually get a real person on the line during business hours. If you reach voicemail, leave your name, number, and a short note about what you need. Staff are good about calling back the same day or the next morning.
The Illinois state FOIA contacts page lists FOIA officers for state agencies, which is useful if your request goes beyond city government.
That page can help if you need to reach a state agency that works with Highland Park or Lake County.
Highland Park Phone Directory Records
The city keeps records of all department contacts and staff directories. These are public records under Illinois law. If you need a full list of phone numbers for a specific department or a copy of a past directory, request it through the City Clerk. The clerk's office is at City Hall, and you can call or visit in person.
Highland Park stores these records according to the retention schedules set by the state. Older directories may still be available on request. The Local Records Act sets the rules for how long cities must keep different types of records. Phone directories and contact lists fall under general administrative records. If you are looking for a directory from a few years back, a FOIA request is the best way to get it.
Nearby Cities Phone Directory
Highland Park is on the North Shore of Lake Michigan. Several cities nearby have their own phone directory pages on this site. Evanston and Skokie are the closest major cities with directories here. Deerfield and Lake Forest are also near Highland Park, but they do not yet have directory pages on this site.
Lake County Phone Directory
Highland Park is in Lake County. County-level offices handle things like property records, vital records, court filings, and tax collection that fall outside city government. The Lake County offices are in Waukegan, the county seat. If your question involves county government rather than city government, use the Lake County phone directory page for the right contact. Many Highland Park residents need both city and county numbers depending on what they are trying to do.