Franklin Park Phone Directory
The Franklin Park phone directory lists contact details for every village department and office in this Cook County suburb near O'Hare Airport. Franklin Park has a population of about 18,197 and covers a compact area along the Belmont Avenue corridor. Village Hall is at 9500 Belmont Avenue, and the main number is 847-671-4800. This page puts all the key department phone numbers in one spot so you can reach the right office on the first try. Use the search tool below or scroll through to find what you need.
Franklin Park Phone Directory Quick Facts
Franklin Park Village Hall Contacts
Village Hall is at 9500 Belmont Avenue, Franklin Park, IL 60131. The main phone number is 847-671-4800. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. The front desk can transfer you to any department in the building. Saturday and Sunday the offices are closed.
The Mayor's Office takes calls at 847-671-8236. If you have broad questions about village policy, development, or community issues, that is a good starting point. The mayor's staff can also direct you to the right department if you are unsure who handles your concern.
The Village Clerk is April Arellano. Reach the clerk's office at 847-671-8242. The clerk handles meeting minutes, ordinances, business licenses, and official village documents. Public records requests also go through this office. If you need a copy of anything the village has on file, the clerk is the person to call first.
The Village of Franklin Park website is the official source for department contacts, village news, and online services.
The state directory site also links to local government contact pages for Cook County communities, including Franklin Park.
Franklin Park Department Phone Numbers
Franklin Park has several departments, each with its own direct line. Knowing which one to call saves time. Here are the main numbers:
- Village Hall Main Line: 847-671-4800
- Mayor's Office: 847-671-8236
- Village Clerk (April Arellano): 847-671-8242
- Building Department: 847-671-8245
- Public Works / Utilities: 847-671-8252
- Police Department: 847-671-8200
- Fire Department Non-Emergency: 847-678-2444
The building department at 847-671-8245 handles permits, inspections, and code enforcement. If you are planning construction or renovation work, call that number for permit requirements and scheduling. The department can tell you what paperwork you need before you start any project.
Public works and utilities at 847-671-8252 covers streets, water, sewer, and village infrastructure. The interim utilities commissioner is Joe Thomas. Water service questions, new connections, and billing all go through that number. For after-hours water emergencies, call the police non-emergency line and they will dispatch a crew.
Franklin Park Police Department
The Franklin Park Police Department is at 9451 West Belmont, Franklin Park, IL 60131. The main number is 847-671-8200. For emergencies, dial 911. Use 847-671-8200 for non-emergency calls like noise complaints, parking issues, accident reports, and general questions.
The police station is separate from Village Hall but close by on Belmont Avenue. The non-emergency line is staffed around the clock. Officers patrol the entire village and respond to calls at all hours. If your issue falls outside Franklin Park's borders, the department can direct you to the right agency. Because Franklin Park sits in Cook County, the Cook County Sheriff's Office covers nearby unincorporated areas.
Police reports and records are available through the department. You can also submit a Freedom of Information Act request through the village clerk's office for police-related records. Some records have narrow exemptions under Illinois law, but basic incident information is generally public.
Franklin Park Fire Department
The Franklin Park Fire Department non-emergency number is 847-678-2444. For fire or medical emergencies, always call 911. Use the non-emergency line for fire prevention questions, inspection requests, smoke detector programs, and general department info.
The department handles fire response, emergency medical services, and building inspections within the village. Franklin Park participates in mutual aid with neighboring communities, so help from nearby departments is available during large-scale incidents. If you need a copy of a fire report or inspection record, you can request it through the fire department or file a FOIA request with the village clerk.
FOIA and Public Records
Franklin Park follows the Illinois Freedom of Information Act (5 ILCS 140) for all public records requests. The village clerk at 847-671-8242 serves as the FOIA officer. Phone directories, staff lists, department contacts, and meeting minutes are all public records under this law. Franklin Park must respond to requests within five business days.
The Illinois Local Records Act (50 ILCS 205) requires the village to preserve and maintain its public records. That includes past phone directories, archived staff lists, and old department contact sheets. If you need historical information, the clerk can help you figure out what is available and how to get it. The village follows the state's retention schedules, so even older documents may still be on file.
The state FOIA contacts page lists records officers for every Illinois state agency. If your search goes beyond the village level, that page is a useful starting point for state-level contacts.
You do not have to give a reason for your FOIA request. Most village employee contact information is public. There are narrow exceptions for some law enforcement records, but the general phone directory and department numbers are always available.
How to Use This Directory
Figure out which department handles your question and call them directly. Water issues go to public works at 847-671-8252. Permits go to the building department at 847-671-8245. If you are not sure, call the Village Hall main line at 847-671-4800 and the front desk will transfer you. That is the fastest way to get to the right person.
Most Franklin Park offices are open weekdays from 8:00 a.m. to 4:30 p.m. The police line at 847-671-8200 is available 24 hours a day. For everything else, call during business hours. If you plan to visit Village Hall in person, calling ahead can save time, especially for records requests or permit applications that may need preparation.
Nearby Cities Phone Directory
Franklin Park is in the northwest Cook County suburbs, near O'Hare Airport. Elmwood Park is the nearest community with a full phone directory page on this site. Schiller Park and Bensenville are also close by but do not currently have their own pages here.
Cook County Phone Directory
Franklin Park is in Cook County. County offices handle property taxes, vital records, court filings, and other services outside village government. The main Cook County offices are in downtown Chicago, though some satellite offices serve the suburban area. If your question involves county government rather than the Village of Franklin Park, the Cook County phone directory page has the contacts you need. Plenty of Franklin Park residents end up calling both village and county offices depending on their situation.