Dixon Phone Directory Search

The Dixon phone directory brings together contact numbers for all city government offices in this Lee County community of roughly 14,910 people. Dixon is the county seat of Lee County and sits along the Rock River in north-central Illinois. City Hall on West 2nd Street is the main hub for government services, and the central phone line can route you to any department. This page lists each office with its phone number, address, and hours. Use the search tool below or browse through the sections to find the contact you need.

Dixon City Hall Phone Directory

Dixon City Hall is at 121 West 2nd Street, Dixon, IL 61021. The main phone number is 815-288-1485. Hours are Monday through Friday, 8:00 AM to 4:30 PM. This building is the center of city government and houses most departments. The front desk can transfer your call to any office. Walk-ins are welcome, but a quick phone call can save you a trip if all you need is a form or an answer to a basic question.

The City of Dixon website is the official online portal for all city departments and services.

The website links to each department, provides contact info, and offers forms for common city services.

As the county seat of Lee County, Dixon has a unique setup. City offices and county offices are both in town, which can cause some confusion about which office handles what. City Hall deals with city services like water, streets, and building permits. Lee County offices, which are in the courthouse nearby, handle things like property taxes, court filings, and vital records. The front desk at City Hall can help sort out which office you need if you are not sure.

The city contact page lists phone numbers for all departments and key staff members. That is a quick way to find a direct line without going through the main switchboard.

Dixon City Clerk Office

The Dixon City Clerk can be reached through City Hall at 815-288-1485. The clerk's office manages official city records, meeting minutes, ordinances, and public document requests. If you need a copy of any city record, want to check an ordinance, or have a question about licensing, this is the office to call. The clerk also handles things like business licenses and manages the official records of city council meetings.

Under the Illinois Local Records Act (50 ILCS 205), Dixon must keep and preserve all public records. Phone directories, staff lists, organizational charts, and department contact sheets all fall under this rule. The clerk's office is responsible for making sure these records stay current and are available to the public. Older records and archived files are also on hand through this office.

Note: Call the main City Hall number and ask to be transferred to the clerk if you want to reach that office directly.

Dixon Police Phone Numbers

The Dixon Police Department non-emergency number is 815-288-4411. Always call 911 for real emergencies. The police department is at 220 South Hennepin Avenue, Dixon, IL 61021. The non-emergency line connects you to the front desk, where staff can help with reports, general questions, and service requests that do not need immediate attention. Past-incident reports, noise complaints, and parking concerns all go through this number.

Dixon police handle a range of calls beyond just crime. Animal control, traffic issues, and welfare checks come through the non-emergency desk. If you are not sure whether your situation needs a 911 call, use the non-emergency line. The dispatcher will escalate things if needed. Response times on the non-emergency line are usually good during business hours.

Under 5 ILCS 140, the Illinois Freedom of Information Act, you can request phone directories and staff lists from the Dixon Police Department. The city handles these requests through its FOIA officer. Most routine requests get a response within five business days. General contact directories are usually released without issue, though some law enforcement records have exemptions.

FOIA and Public Records in Dixon

The Illinois Freedom of Information Act (5 ILCS 140) gives you the right to request public records from the City of Dixon. Phone directories, staff lists, department budgets, meeting minutes, and contracts can all be obtained through a FOIA request. The city must respond within five business days. If the request is large or covers a lot of material, the city can extend the deadline by five more days with written notice.

To file a request, contact City Hall at 815-288-1485. You can submit your request in writing by mail, by hand delivery to City Hall at 121 West 2nd Street, or by email. The FOIA officer reviews each request and either provides the records or explains any exemptions. Most routine requests for phone lists and contact information get filled fast. A written request creates a paper trail, which is useful if you need to follow up later.

The state keeps a list of FOIA contacts across all Illinois public bodies for reference.

Note: Because Dixon is the Lee County seat, some records you might expect the city to have are actually held by county offices in the courthouse.

Dixon City Services Directory

Dixon runs several departments that handle day-to-day services for residents. Public Works manages streets, water, sewer, and city infrastructure. The Building Department handles permits, inspections, and code enforcement. Parks and Recreation manages the city's park system and community programs. All of these departments can be reached through the main City Hall number at 815-288-1485.

For water and sewer billing, the utility office at City Hall manages new accounts, billing disputes, and payment processing. You can call the main number and ask for the utility department, or visit City Hall in person during business hours. Dixon also handles its own refuse collection, so if you have a question about trash pickup or recycling, that goes through the public works department.

If your question involves county services like property taxes or court filings, those are handled by Lee County offices. Since Dixon is the county seat, those offices are just a short walk from City Hall at the Lee County Courthouse. The city staff can point you to the right county department if you are not sure where to go.

Using the Dixon Phone Directory

Reaching the right office in Dixon is usually simple. The main number at 815-288-1485 covers most city departments. For police non-emergency, call 815-288-4411. The City Hall front desk will transfer you if you are not sure which department handles your question.

Quick reference for Dixon phone numbers:

• Call 815-288-1485 for any city department
• Dial 815-288-4411 for police non-emergency
• Always call 911 for emergencies
• Visit City Hall at 121 W 2nd Street for in-person help
• Police station is at 220 S Hennepin Avenue

Since Dixon is the Lee County seat, you may also need county numbers from time to time. The Lee County offices handle property records, court filings, and vital records. City staff at the front desk can give you the county number if you need it. A lot of Dixon residents use both city and county offices depending on what they need, and having both sets of contacts handy saves time.

Nearby Cities Phone Directory

Dixon is in north-central Illinois near several other communities. DeKalb is about 40 miles east and is home to Northern Illinois University. Rockford is roughly 45 miles to the north and is the largest city in the region. Sterling and Rock Falls are nearby to the west but do not have dedicated pages on this site. For phone directory contacts in DeKalb or Rockford, check their pages on this site.

Lee County Phone Directory

Dixon is the county seat of Lee County. County offices handle property tax assessments, vital records, court filings, and elections. Since both city and county government operate in Dixon, it can be easy to mix up which office does what. City Hall handles city services like water and permits. The Lee County Courthouse handles county business like the circuit clerk, county clerk, and recorder of deeds. If your question involves county government, reach out to Lee County offices at the courthouse in downtown Dixon.