Decatur Phone Directory Lookup

Decatur is a mid-size city in central Illinois with a population near 70,000 residents. The Decatur phone directory covers all city government offices, from the main switchboard at city hall to the city clerk, administration, and department heads. If you need to reach a city employee, report an issue, or request public records, this page lists the contacts you need. The phone directory for Decatur draws from official city sources, so the numbers and addresses shown here reflect what the city currently has posted. Use the search tool or browse the sections below to find the right number.

Decatur City Hall Phone Directory

Decatur City Hall is located at 1 Gary K. Anderson Plaza, Decatur, IL 62523. The main phone number is 217-424-2700. This line connects to the city switchboard, where staff can transfer your call to any department. The administration office picks up at 217-424-2801. City hall hours run Monday through Friday during normal business hours. If you are not sure which office handles your question, start with the main number and ask for a transfer.

The City of Decatur website is the primary online resource for city services, department contacts, and public information.

The website has pages for every city department and lists staff contacts, office locations, and forms you can download.

Decatur operates under a council-manager form of government. The city council sets policy, and the city manager runs daily operations. For most phone directory lookups, the department you need will fall under one of those two branches. Council questions go through the city clerk. Everything else goes through the department that handles your specific issue. Knowing this structure helps you figure out which number to call when you look at the Decatur phone directory.

Note: The fax number for city hall is 217-450-2297 if you need to send documents rather than call.

Decatur City Clerk Phone Number

The Decatur City Clerk is Kim Althoff. Her office phone number is 217-424-2708. You can also reach her by email at kim.althoff@decaturil.gov. The city clerk handles public records, council meeting minutes, ordinances, and official city documents. If you need a copy of any city record or want to check the status of a previous request, the clerk's office is the place to call.

The clerk also serves as the FOIA officer for the city. All Freedom of Information Act requests go through this office. Under the Illinois Freedom of Information Act (5 ILCS 140), the city must respond to non-commercial requests within five working days. Commercial requests take up to 21 working days. The first 50 pages of any response come free. After that, Decatur charges $0.15 per page. These are standard fees set by state law, and they apply to all types of public records, including phone directories and staff contact lists.

The city clerk's office is inside city hall at 1 Gary K. Anderson Plaza. Walk-in requests are welcome during business hours. If you cannot come in person, you can also send a written request by mail, email, or fax.

Decatur Online Phone Directory

Decatur posts a staff directory on the city website that lists department contacts and key phone numbers. The Decatur online directory is the fastest way to find a specific person or office without making a phone call first.

The directory page lets you search by name or department to find direct phone numbers and email addresses for city staff.

This online directory covers all major departments, including public works, police, fire, community development, water management, and the city manager's office. Each listing includes the person's name, title, phone number, and email. It is the most complete phone directory for Decatur that you can access without filing a formal records request. The city updates this page as staff changes happen, so the information should be current.

Decatur Phone Directory FOIA Requests

If the number you need is not in the online directory, you can file a FOIA request with the city. The Decatur FOIA request page explains the process and provides a form you can use to submit your request.

That page walks you through each step of the request process and tells you what to expect in terms of response time and fees.

Under state law, phone directories and department contact lists are public records. The city must give you access to them on request. The response time is five working days for most requests. If the city needs more time, they will send you a letter explaining the delay. You can file by mail to the clerk's office at 1 Gary K. Anderson Plaza, Decatur, IL 62523, by email to kim.althoff@decaturil.gov, or by fax to 217-450-2297. The Illinois Local Records Act (50 ILCS 205) also requires the city to keep and preserve all public records, so older phone directories and past staff lists should still be on file.

Note: Filing by email is usually the fastest way to get your FOIA request started, and it creates a built-in paper trail.

How to Use the Decatur Phone Directory

Start with the main number at 217-424-2700 if you are not sure who to call. The switchboard operator can point you to the right department. For the city clerk, call 217-424-2708 directly. For administration, use 217-424-2801. These three numbers cover most of the reasons people search the Decatur phone directory.

Here are some common reasons residents look up Decatur phone numbers:

• Requesting copies of public records or meeting minutes
• Reporting a water main break or street issue
• Asking about building permits or code enforcement
• Filing a FOIA request for city documents
• Reaching the city manager or a council member

Most city departments in Decatur keep standard business hours, Monday through Friday. Police and fire have staff available around the clock, but administrative offices close in the evening. If you call after hours, you will typically hear a recording with options for emergencies and general information. For anything that can wait until the next business day, leave a message and someone will call you back.

Decatur and Macon County

Decatur is the county seat of Macon County. County-level services like property taxes, circuit court filings, and vital records go through the Macon County government, not the city. The city phone directory and the county phone directory are separate. If your question involves property tax bills, a court case, or a birth or death certificate, you need the county office rather than city hall.

Macon County government offices are also located in Decatur. Because the city serves as the county seat, both city and county buildings are within a short distance of each other. That can make it confusing to know which office to call. As a general rule, city services cover things like water, streets, permits, and local code enforcement. County services cover courts, property records, elections, and vital records. When in doubt, call the city main line at 217-424-2700 and ask whether your question is a city or county matter. They can point you to the right place or give you the county phone number.

Nearby Cities Phone Directory

A few other Illinois cities near Decatur have their own phone directory pages with local government contacts. If you need phone numbers for a city in the central part of the state, check the links below for office details and department contacts.