Search Crestwood Phone Directory

The Crestwood phone directory brings together contact numbers for all village departments in this south suburban Cook County community. Crestwood has about 10,500 residents and a village government that runs its own police, fire, water, building, and public works services. The main village phone line is 708-371-4800. This page lists the numbers you need to reach every key department in Crestwood, along with details on public records requests and how to find the right office for your question.

Crestwood Village Hall Phone Directory

Village Hall is at 13800 South Cicero Avenue, Crestwood, IL 60418. The main phone number is 708-371-4800 and the fax line is 708-371-4849. Hours are Monday, Wednesday, Thursday, and Friday from 9:00 AM to 4:00 PM, and Tuesday from 9:00 AM to 8:00 PM. The extended Tuesday hours give residents who work during the day a chance to handle village business in the evening. Call the main line and the front desk will transfer you to any department.

The Village of Crestwood website posts meeting agendas, department contacts, and village services. Check the site before you call, since many common forms and documents are posted there for download.

The state homepage connects to resources that serve Crestwood and every other Illinois community.

Mayor Kenneth Klein leads the village government. The mayor's office handles policy decisions and works with each department head on day-to-day operations. If your issue crosses department lines or you are not sure where your call should go, the front desk at Village Hall is the best starting point. Staff there know who handles what and can get you to the right person fast. Crestwood is a small village, so the phone system is straightforward and you will usually talk to a real person right away.

Crestwood Village Clerk Phone Number

The Village Clerk's office handles public records, board meeting minutes, ordinances, and all official village documents in Crestwood. Reach the clerk at 708-371-4800 through the main village line. The clerk's office manages business licensing, vehicle stickers, and other administrative tasks that residents deal with throughout the year. If you need a copy of a record or want to file a public records request, this is the office to contact.

Under the Illinois Freedom of Information Act (5 ILCS 140), Crestwood must respond to FOIA requests within five business days. Phone directories, staff contact lists, budgets, contracts, and meeting records are all public. You do not need to give a reason for your request. The first 50 pages of black-and-white copies are free, and electronic records sent by email usually cost nothing. If a request is complex and needs more time, the village will notify you in writing.

You can file a FOIA request by mail, email, or in person at Village Hall. Put your request in writing, describe the records you want, and include your contact information. The village will respond within five business days. If they need an extension, they will send you a letter explaining why.

Note: Tuesday evening hours at Village Hall make it possible to file requests or pick up documents after normal work hours.

Crestwood Police Phone Numbers

The Crestwood Police Department can be reached at 708-371-4800, the same main number as Village Hall. Always call 911 for emergencies. The police department is part of the village campus on Cicero Avenue. Call the main number for noise complaints, parking problems, and other matters that need police but are not urgent. If you need to follow up on a report or ask about a case, call during business hours when records staff are in the office.

The Crestwood Police Department page has more details on services, community programs, and contact information. Police records can be requested through the department or through a FOIA request filed with the clerk's office. Most routine reports are available on request.

Police records in Crestwood are public under state law, with some exceptions. Incident reports, accident reports, and arrest records can be requested directly. Some records tied to active investigations or juvenile cases may be exempt under the 5 ILCS 140. If you are not sure whether a record is available, call and ask. The village will tell you what they can release and what falls under an exemption. The process is the same whether you request records by phone, email, or in person.

Crestwood enforces strict overnight parking rules. No street parking is allowed between 2:00 AM and 6:00 AM. Violations carry a $75 fine. After two inches of snowfall, all street parking is banned to allow plows to clear the roads. Call the non-emergency line if you have questions about parking enforcement.

Crestwood Public Records Access

Every document the Village of Crestwood creates or receives is a public record under Illinois law. That covers phone directories, department contact sheets, budget documents, vendor contracts, and staff lists. The Illinois Local Records Act (50 ILCS 205) requires the village to keep these records on file according to the state retention schedule. Old records cannot be destroyed without following the proper process.

For current records, the easiest path is a call to the clerk at 708-371-4800. The village posts some material on its website, including meeting agendas and basic department info. Check the site first. If what you need is not there, file a FOIA request. It takes just a few minutes to write up, and the village must respond within five business days.

The Illinois state FOIA contacts page lists officers for state agencies if you need records that go beyond the village level.

State-level records about Crestwood, like highway plans or grant documents, go through the relevant state agency rather than the village.

Crestwood Department Phone Contacts

Beyond the offices already covered, Crestwood runs departments for Fire, Water, Building and Zoning, and Public Works. Each department has its own staff and handles a specific set of village services. The Fire Department responds to fires, medical emergencies, and hazardous conditions. The Water Department manages the village water system and handles billing for water service. Building and Zoning covers permits, inspections, and zoning questions. Public Works takes care of streets, snow removal, and storm drainage.

All of these departments are reachable through the main number at 708-371-4800. The front desk knows who handles what and can transfer you right away. Crestwood is small enough that the staff can usually get you to the right person without any hold time at all.

Here are some tips for reaching Crestwood village offices:

• Call 708-371-4800 for Village Hall and all departments
• Visit in person Monday, Wednesday through Friday 9 AM to 4 PM
• Take advantage of Tuesday extended hours, 9 AM to 8 PM
• Check the village website for forms before calling
• Have your address or account number ready when you call

Note: The village website is hosted on illinois.gov, which sometimes loads slower than a standalone site, but it has all the information you need.

How to Use This Phone Directory

Start by picking the right department. Village services like water, streets, and permits go through Village Hall at 708-371-4800. Police matters use the same number. Records and FOIA go through the clerk. If you are not sure, just call the main line and ask. The front desk staff can point you to the right person in seconds.

Most village offices keep regular business hours. Monday, Wednesday, Thursday, and Friday run 9 AM to 4 PM. Tuesday hours extend to 8 PM. If you call after hours, leave a voicemail with your name and number. Staff usually return calls within one business day. The police line has around-the-clock coverage, so you can call any time for police-related questions. Crestwood is a small community, and the village staff are generally quick to respond.

Nearby Cities Phone Directory

Several cities near Crestwood have their own phone directory pages with local department contacts and office details. If you live near the village border or need to reach a neighboring community's offices, use the links below. Each page covers phone numbers, addresses, and hours for that city's government.

Cook County Phone Directory

Crestwood is in Cook County. County-level offices handle things like property tax records, vital records, and court filings. If your question involves county government rather than the village, reach out to Cook County offices directly. Many Crestwood residents need both village and county numbers depending on what they are looking for. The Cook County phone directory page has full contact details for the county clerk, circuit court, and other county departments.