Country Club Hills Phone Directory
The Country Club Hills phone directory puts every city department number, office address, and schedule in one place for quick access. Country Club Hills is a city of about 16,324 people in Cook County, part of the south suburbs of Chicago. City Hall is at 4200 West Main Street, and the main phone number is 708-798-2616. That line goes to the front desk, where staff can take your question or pass you along to the right department. Below you will find direct numbers for police, fire, public works, water, and more.
Country Club Hills Quick Facts
Country Club Hills City Hall
City Hall is at 4200 West Main Street, Country Club Hills, IL 60478. The main phone number is 708-798-2616. The fax line is 708-798-7352. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The building closes on weekends and state holidays. Most city business starts here, whether you call or walk in through the front door.
The City Clerk's office is in City Hall. The clerk handles official city records, council meeting minutes, ordinances, and FOIA requests. If you need a copy of a city document or want to look up a past meeting agenda, the clerk is the person to call. The clerk also manages business licenses and can direct you to the right forms.
The City of Country Club Hills website has a contact page, department listings, and downloadable forms. You can also find meeting agendas, city news, and links to online services. Checking the site before calling can save some time.
The state website connects to local government pages and can help when you are not sure whether an issue belongs to the city, the county, or a state agency.
Walk-ins are welcome at City Hall during business hours. If you need something specific like a permit or a utility account change, bring any relevant paperwork with you. Front desk staff can point you to the right window.
Key Country Club Hills Department Contacts
Country Club Hills runs several departments, each with its own phone line. These are the numbers residents use the most. Having them on hand keeps you from bouncing between offices when you need a quick answer.
- City Hall Main: 708-798-2616
- Police Non-Emergency: 708-798-3191
- Fire Department: 708-798-3270
- Water/Sewer/Utilities: 708-799-1390
- Public Works Operations: 708-798-3392
- City Clerk: 708-798-2616
- Building Department: 708-798-2616
The police department is staffed around the clock. The fire department also has 24-hour coverage for emergencies. Administrative offices like the clerk, building department, and finance all operate during regular City Hall hours. After 5:00 p.m. and on weekends, the police dispatch at 708-798-3191 serves as the after-hours contact for any city emergencies, including water and sewer problems.
Country Club Hills Police Department
The Country Club Hills Police Department non-emergency number is 708-798-3191. Use this line for noise complaints, parking issues, theft reports, and general police questions. For emergencies, always dial 911. Dispatch runs 24 hours a day, seven days a week.
The records division handles copies of accident reports, incident reports, and other police documents. Call during business hours and ask for records. They can tell you what is available, what format you can get it in, and whether you need to submit a written request. Some records tied to open investigations may not be available right away.
Country Club Hills police also handle the after-hours dispatch for the entire city. If you have a water emergency, a downed tree, or any other city infrastructure issue outside business hours, call 708-798-3191. Dispatch will route the call to the right crew. The department works with the Cook County Sheriff and neighboring south suburban agencies when matters cross city lines.
Country Club Hills Fire Department
The Country Club Hills Fire Department non-emergency number is 708-798-3270. A second line at 708-798-8493 can also reach the department. Use these for fire inspections, smoke alarm questions, burn permits, or safety program information. For any active fire or medical emergency, call 911.
The department provides fire and ambulance service within the city. If you have a billing question from an ambulance run, call during regular business hours. Staff can explain the charges and walk you through your options. Country Club Hills also takes part in mutual aid with nearby fire departments, so extra help is always close during a large event.
Fire inspections for commercial properties are handled through the department. If you own or manage a business in Country Club Hills, call ahead to set up an inspection appointment. The department also runs community safety outreach programs from time to time.
Country Club Hills Public Works
The Public Works Operations Center is at 18300 Marycrest Drive, Country Club Hills, IL 60478. The phone number is 708-798-3392. Public works handles streets, snow removal, park maintenance, and general infrastructure work. Call this number during business hours for anything related to road conditions, sidewalks, or public grounds.
Water, sewer, and utility billing questions go to a different number. Call 708-799-1390 for the Water Department at City Hall, 4200 Main Street. This office handles account setup, billing disputes, and payment questions. If you need to start or stop water service, this is the number to use.
After-hours infrastructure emergencies go through the police dispatch at 708-798-3191. They can reach a public works crew if a water main breaks, a sewer backs up, or a tree comes down across a road. For anything that can wait, call public works the next business day.
FOIA and Public Records in Country Club Hills
Country Club Hills follows the Illinois Freedom of Information Act (5 ILCS 140) for all public records requests. Submit your request to the City Clerk at 708-798-2616 or in person at 4200 West Main Street. You can also mail or email your request. The city must respond within five business days.
Staff directories, phone lists, department contacts, meeting minutes, budget documents, and city contracts are all public records. Most small requests cost nothing. If your request involves heavy copying, there may be a per-page fee. The clerk tells you about any costs before they start. You do not have to explain why you want the records. The law gives everyone the right to ask.
The Illinois Local Records Act (50 ILCS 205) requires Country Club Hills to maintain and preserve its official records. Past phone directories, old org charts, and archived meeting minutes are all kept on file. If you need records from a prior year, the clerk's office is the right place to start.
State-level resources can help if you need to understand your rights under FOIA or if a local office is not responding to your request on time.
How to Use the Country Club Hills Phone Directory
Start with what you need. General city questions go to 708-798-2616. Police matters use 708-798-3191. Fire questions go to 708-798-3270. Water and utility billing goes to 708-799-1390. Public works calls go to 708-798-3392. If your issue involves county services like property taxes, court filings, or vital records, you will need to call Cook County instead.
City Hall closes at 5:00 p.m. on weekdays. There are no weekend hours for general city business. If you leave a voicemail, staff usually return calls the next business day. Police dispatch takes live calls at all hours. For after-hours emergencies involving city infrastructure, call dispatch and they will get the right person out.
Country Club Hills borders several other south suburban communities. If you are not sure whether your issue falls under Country Club Hills or a neighboring city, the front desk at City Hall can help sort it out. They deal with these questions often, especially for addresses near city boundary lines.
Nearby Cities Phone Directory
Oak Forest is just to the north and has its own phone directory page on this site. Matteson and Homewood are also close by but do not have their own pages here at this time. The link below will take you to the Oak Forest directory.
Cook County Phone Directory
Country Club Hills is in Cook County. County offices handle property taxes, vital records, court filings, and services above the city level. The Cook County Clerk, Assessor, and Treasurer all have offices in downtown Chicago. For court matters in the south suburbs, the Markham courthouse at 16501 South Kedzie Parkway handles cases for this area. If your question involves county government rather than city government, the Cook County phone directory page has the details you need.