Chicago Heights Phone Directory

The Chicago Heights phone directory gathers all city department numbers, office addresses, and hours into one spot. Chicago Heights is a city of about 26,736 in Cook County, located in the southern suburbs of Chicago. City Hall sits at 1601 Chicago Road, and the main phone number is 708-756-5300. That number connects you to the front desk, where staff can transfer your call to any department. The police department, water department, code enforcement, and clerk's office each have their own direct lines. Use the search tool below or browse through each section to find the number you are looking for.

Chicago Heights City Hall

City Hall is at 1601 Chicago Road, Chicago Heights, IL 60411. The main number is 708-756-5300. This building houses most city departments, including the mayor's office, city clerk, finance, and code enforcement. Walk-ins are welcome during business hours. If you plan to visit, bring any relevant paperwork or account numbers so staff can help you faster.

Mayor David A. Gonzalez has served Chicago Heights since 2011. The mayor's office handles policy questions, city initiatives, and constituent concerns. You can reach the mayor's office through City Hall at the main number. The city clerk's office is at 708-756-5304 and handles official records, meeting minutes, and FOIA requests.

The City of Chicago Heights website is the main hub for department contacts, meeting agendas, service requests, and online bill pay.

The website has a staff directory with department pages and phone extensions, which can save you a call if you just need a number or email address.

Chicago Heights also runs its own service request system online. You can submit questions, report issues, and track your request through the city's web portal without calling anyone.

Chicago Heights Department Phone Numbers

Chicago Heights runs several departments, each with its own staff and phone line. The police department is at a separate address on Halsted Street. The water department handles billing and service from City Hall. Code enforcement manages building permits, inspections, and property complaints. Each department has people who answer calls during business hours.

Here are the main phone numbers for Chicago Heights departments:

• City Hall Main: 708-756-5300
• Police Department: 708-756-6400
• Police Fax: 708-756-6417
• Crime Tip Hotline: 708-756-6421
• City Clerk: 708-756-5304
• Water Billing: 708-756-5344
• Code Enforcement: 708-756-5328
• Red Light Violations: 877-262-3318

The police department is at 1601 S Halsted Street, not at City Hall. That is a different address, so keep it in mind if you plan to visit in person. The crime tip hotline at 708-756-6421 takes anonymous voicemail tips. For red light camera tickets, the number is a third-party line at 877-262-3318.

If you get towed in Chicago Heights, X-Pert Towing handles impounds and can be reached at 708-754-8700. That is not a city number, but it comes up often enough that it's worth noting here.

Chicago Heights Police Department

The Chicago Heights Police Department is at 1601 S Halsted Street, Chicago Heights, IL 60411. The main police number is 708-756-6400. For emergencies, call 911. The non-emergency line is the same main number. Use it for noise complaints, parking issues, report follow-ups, and general questions.

The department also runs a crime tip hotline at 708-756-6421 for anonymous tips by voicemail. This line helps officers stay ahead of problems in the community. If you have information about a crime but don't want to give your name, this is the line to use.

Court cases from Chicago Heights go through the 6th District Markham Courthouse. That courthouse can be reached at 708-596-8000. It is part of the Cook County Circuit Court system and handles criminal, civil, and traffic cases for this part of the county. If you have a court date or need to check on a case, call Markham directly.

Under the Illinois Freedom of Information Act (5 ILCS 140), you can request police staff directories and department contact lists. The city must respond within five business days.

Water Department and Billing

The Chicago Heights Water Department handles water service and billing for the city. The billing number is 708-756-5344. The department is based at City Hall, 1601 Chicago Road. You can pay your water bill online through the city's website, by mail, or in person at City Hall.

The Chicago Heights bill pay page walks you through your payment options. If you have a question about your bill, a billing dispute, or need to set up or cancel service, call the water billing line during business hours. Staff can look up your account and walk you through whatever you need.

Chicago Heights breaks down its water bills into several components, including water usage, sewer charges, and infrastructure fees. The city posts a bill breakdown on its website so residents can see exactly what each charge covers. If something on your bill looks off, calling 708-756-5344 is the fastest way to get an explanation.

FOIA and Public Records

Chicago Heights follows the Illinois Freedom of Information Act (5 ILCS 140). You can request phone directories, staff lists, department emails, meeting minutes, and other city records. The city clerk at 708-756-5304 handles these requests.

Submit a FOIA request by mail to 1601 Chicago Road, Chicago Heights, IL 60411, by email, or in person. The city has five business days to respond. Extensions are allowed but must be communicated in writing. Most basic requests are free. Larger requests may come with a per-page copying fee.

State resources can help if you need to understand your rights under FOIA or if a local office is slow to respond to your request.

The Illinois Local Records Act (50 ILCS 205) requires Chicago Heights to keep and preserve all public records. Past phone directories, archived staff lists, and old department contacts should all be on file. The clerk's office is the right place to ask about historical records.

Code Enforcement and Building

The Code Enforcement Department handles building permits, property inspections, and code violation complaints. Call 708-756-5328 to reach this department. If you need a building permit, have a question about zoning, or want to report a property concern, this is the number to use.

The department is at City Hall, 1601 Chicago Road. You can also submit service requests through the city's online portal. Permit applications and forms are posted on the city website. If you're starting a construction project, call ahead to find out what permits you'll need and what the process looks like. The staff can give you a checklist so you don't waste a trip.

Nearby Cities Phone Directory

Chicago Heights is in the far south suburbs. Calumet City is the closest qualifying city with a full phone directory page on this site. Park Forest and Lansing are nearby but do not have their own pages here. Use the link below to look up contacts in Calumet City.

Cook County Phone Directory

Chicago Heights is in Cook County. County offices handle property taxes, vital records, and court filings. The 6th District Markham Courthouse at 708-596-8000 is the main court facility for this part of the county. For property tax questions, the Cook County Assessor and Treasurer operate out of Chicago. If your question involves county government rather than city government, the Cook County phone directory page has the contacts you need. Many Chicago Heights residents need both city and county numbers, depending on what they are trying to get done.