Access Berwyn Phone Directory

The Berwyn phone directory covers every city department and office that residents might need to reach. Berwyn is a city in Cook County with a population of about 55,595 people. City Hall on 26th Street is the main government building, and most departments can be reached through a single main phone line with extensions for each office. This page puts together the key phone numbers, office addresses, and staff contacts so you can find what you need without calling around. Whether you need the mayor's office or the police department, start here.

Berwyn City Hall Phone Numbers

Berwyn City Hall is at 6700 W. 26th Street, Berwyn, IL 60402. The main phone number is 708-788-2660. This number reaches the main switchboard, and from there you can dial extensions to reach any department in the building. Most offices share this base number with different extensions for each staff member. City Hall handles the bulk of city government services under one roof.

The City of Berwyn website is the central online resource for all department contacts and city services.

The state portal links to local government sites including Berwyn, which can help if you need to cross-reference state and city contacts.

Mayor Robert J. Lovero can be reached at 708-788-2660 ext. 6541. The City Administrator, Ruth Siaba Green, picks up at ext. 6433. The City Communications Director, Claudia Ayala, takes calls at ext. 6432. The City Attorney, Anthony T. Bertuca, is at ext. 6435. These are the key leadership contacts in Berwyn city government. For most resident questions, the front desk can route you to the right office without needing to know the extension in advance.

Berwyn Police and Fire Contacts

The Berwyn Police Department non-emergency line is 708-795-5600. For the Police Chief, Michael D. Cimaglia, dial ext. 2100. Always call 911 for emergencies. The non-emergency line handles things like noise complaints, minor theft reports, parking issues, and general questions about police services. The police department has its own building and runs its own records and FOIA process separate from City Hall.

The Berwyn Fire Department handles non-emergency calls through City Hall at 708-788-2660. Fire Chief Thomas Hayes can be reached at ext. 6474. Questions about fire inspections, smoke detector programs, burn permits, and EMS services go through this number. The fire department also runs ambulance services for the city, so medical transport questions go here too.

Under the Illinois Freedom of Information Act (5 ILCS 140), both departments must provide public records on request. Phone directories, staff lists, and department rosters are all public information. The police department handles its own FOIA requests through the Berwyn Police FOIA page, while city department requests go through the City Clerk.

The Berwyn Police FOIA page explains how to submit requests for police records specifically.

That page walks you through the process for getting police staff directories, incident reports, and other law enforcement records.

Note: Police FOIA requests and city FOIA requests go through different offices, so make sure you send yours to the right place.

Berwyn City Clerk Phone Directory

City Clerk Leticia Garcia handles a range of public services in Berwyn. The clerk's office is inside City Hall and can be reached through the main number at 708-788-2660. The clerk manages business licenses, city sticker sales, public records requests, and board meeting agendas and minutes. If you need an official city document and you are not sure where to get it, the clerk's office is the right first call.

The clerk's office also serves as the primary FOIA officer for city departments other than the police. You can file a FOIA request through the Berwyn FOIA page on the city website. The city must respond within five business days under state law. Phone directories, contact sheets, and department staff lists are all records you can request through this process.

Board meeting schedules and agendas are posted through the clerk's office as well. If you want to attend a city council meeting or review what was discussed at a past meeting, the clerk can provide copies of minutes and recordings. These are all public records under Illinois law.

FOIA and Public Records in Berwyn

The Illinois Freedom of Information Act (5 ILCS 140) applies to all public bodies in the state, and Berwyn is no exception. Phone directories, staff rosters, department budgets, contracts, and meeting records are all available on request. The city has five business days to respond after getting your request. Some complex requests may take longer, but the city will notify you if it needs an extension.

There is no charge for looking at records in person at City Hall. If you want copies, there may be a small per-page fee for paper documents. Electronic copies are often provided at no cost. The city posts some records on its website proactively, so it is worth checking there before filing a formal request.

The Illinois Local Records Act (50 ILCS 205) requires Berwyn to preserve all public records according to the state's retention schedule. Old phone directories, archived staff lists, and past department rosters cannot be thrown away without following proper procedures. If you need a record from years ago, the city should still have it in its archives or be able to tell you where it was sent.

Here are common records you can request from Berwyn through FOIA:

• Department phone directories and staff contact lists
• City council meeting minutes and agendas
• Contracts and vendor agreements
• Building permit records and inspection reports
• Budget documents and financial reports

Berwyn City Services Directory

Berwyn runs several departments beyond the main offices listed above. Public Works handles streets, water, sewer, and refuse collection. The Building Department deals with permits, inspections, and code enforcement. Community Development manages zoning and planning. Each department operates out of City Hall or has a nearby office, and all can be reached through the main number at 708-788-2660 with the right extension.

The Administrative Assistant to the City Administrator, Tricia A. Powers, can be reached at ext. 6480. This office coordinates across departments and can help if you are having trouble getting through to a specific office. For residents who are not sure which department handles their issue, calling the main number and describing the problem to the front desk staff is the fastest path to the right person.

Most Berwyn city offices keep Monday through Friday hours. Some services like trash pickup follow a set weekly schedule that varies by neighborhood. The city posts route maps and pickup days on its website. If you have a question about a specific service schedule, the Public Works line through the main number can give you the details for your address.

Note: Snow removal and leaf pickup schedules change each year, so check the city website or call for the current season's dates.

How to Use This Phone Directory

Start by figuring out which department handles your issue. City services like water, streets, and building permits go through City Hall at 708-788-2660. Police matters go to 708-795-5600. Fire and EMS questions also go through City Hall. Records requests go through the City Clerk for city departments or through the police department for police records. Knowing which office to call first saves you from getting bounced around.

County-level services do not go through Berwyn City Hall. Property tax questions, vital records, and court matters are handled by Cook County. The Cook County Assessor handles property taxes. The Cook County Clerk handles vital records like birth and death certificates. If your question falls outside what the city handles, you will need to call the county instead.

Nearby Cities Phone Directory

Several cities and villages near Berwyn have their own phone directory pages with local department contacts and office details. If you need to reach a neighboring community's offices, use the links below to find their phone numbers and addresses.

Cook County Phone Directory

Berwyn is in Cook County. County-level offices handle things like property tax assessments, vital records, and court filings. The main Cook County phone number is 312-443-5500. If your question involves county government rather than city government, use the Cook County phone directory page for the right contact information. Many Berwyn residents need both city and county numbers depending on what they are dealing with.